How To Ensure The Right Technology Is Built Into All Your Hotel Properties

 

Every hotel/resort/casino property MUST have a reliable and robust technology network ecosystem built into it including wired/wireless connectivity, smart building technology, cybersecurity and physical security ecosystems, customer facing technology, and MUCH more …. it’s as important as the walls, floors, roofs, windows, furnishings, plumbing, electrical systems, HVAC, etc.  But….how do you know what your options are AND if you are getting the right solution to meet YOUR needs?

 Read this article to learn everything you need to know:  Hotel Technology

Cloud Computing Explained For The Hotel Industry

If you want a more efficient, streamlined back office and happier guests, then “the cloud” can help you meet your goals. Furthermore, if you don’t like spending a big chunk of your budget on software, you’ll be happy to know that cloud-based applications are usually a lot cheaper than traditional systems. This article explains exactly what “the cloud” is and the advantages of cloud computing, and we’ll show you how cloud-based technology can help hotels deliver great guest experiences.

Cloud Computing Explained For The Hotel Industry

To learn more about your options for cloud computing services...as well as free assistance with network design and sourcing...simply ask and tell us what you’re looking for here:  Cloud Services  It’s FREE support and as easy as 1, 2, 3.

Insights About The First All-Digital Hotel In The World

Can you imagine staying in a smart, digitally transformed hotel that uses the latest advances in digital smart building technology, building/in-room sensors, Internet Of Things (IoT) etc.? 

Find out more here....

Insights About The First All-Digital Hotel In The World

Five Ways Artificial Intelligence Could Transform The In-Room Hotel Experience

Artificial intelligence (AI) is upending many industries and transforming everything around us. Self-driving cars, drones that deliver packages and AI assistants that provide instant and accurate responses to your questions would have been considered science fiction just a few years ago. Now, they are a reality, thanks to advances in AI and machine learning.

The hospitality and travel industries have been some of the first to embrace these technologies to improve the guest experience during all stages of a trip, from providing inspirational and personalized travel recommendations to activity planning and assisting with various services while on a property. Many hotel chains and hospitality brands have already taken steps to take advantage of the power and insights that AI offers, and more are following suit all the time.

While you should keep in mind that this isn’t an exhaustive list, here are the ways that AI could change the in-room hotel experience for the better as it continues to improve its capabilities.

Five Ways Artificial Intelligence Could Transform The In-Room Hotel Experience

Once you've found exactly the right ways to harness its power, AI will be able to help you provide even more ways to anticipate and satisfy your customers’ needs, transforming expectations of hotel stays for the better.

Redefining The Hospitality Industry With The Internet of Things

With almost all industries showing interest in introducing Internet of Things (IoT) solutions to their workplaces or work processes to make several operations automated and more productive, the hospitality businesses are no more an exception now. With hospitality IoT solutions, hotels can provide a comfortable and more personalize stay to their guests.

Let us understand how IoT solutions will help hotels improve customer experience.

Redefining The Hospitality Industry With The Internet of Things

Keep in mind that the critical foundational piece to the success of any IoT application and it’s IoT ecosystem is network connectivity. That said, FreedomFire Communications is uniquely positioned to source the right IoT connectivity solution for any IoT application whatever it may be....wired or wireless. We can even help with the network design effort, including necessary cybersecurity measures. All at zero cost to you. Simply ask us....it's as easy as 1, 2, 3.

IoT Connectivity

How To Get The Right Technology Built Into Your Hotel/Resort/Casino Renovation Or New Construction Project

Every hotel/resort/casino property MUST have a reliable and robust technology network built into it, including voice/data/internet (broadband)....it's as important as the walls, floors, roofs, windows, furniture, plumbing, electrical systems, furnishings, security, HVAC etc. But....how do you know what your options are AND if you are getting the right solution to meet your needs?

In hotel/resort/casino development, construction or renovation, you can't afford to overlook any technology requirements upfront...or get them wrong. Your guests and staff demand you get it right. The free resource in this link will ensure nothing but happy faces all around.....

Free Network Design & Security Help

WiFi For A Hotel .... What To Think About

First, the hotel's WiFi strategy needs to be finalized, and following this you would know where the service needs to be available, if it will be free, if it will be solely used for guest browsing, or if it will also facilitate value added services to the hotel itself .... such as wireless point-of-sale, wireless security, wireless signage, wireless VoIP on the compound, etc. There are a plethora of resources online that you can check for the technicalities of some of these types of equipment - this is not a challenge.

After this, everything begins with an on-site survey to determine the layout of the hotel, and placement of the access points. This should include RF mapping for larger properties (or any property for that matter, since it removes alot of the guesswork).

Bearing in mind you're working with a budget, you need to let that budget dictate the type of equipment you're going to use. From Access points & routers, to POE switches, packet shaping & filtering, to billing & authentication platforms. Or whether you're going to do it all with a cheap and simple Dlink setup, complete with login ticket printers. There are a multitude of different architectures for these networks.

You will also need to agree upon work schedules with the Hotel Management, because they may not want technicians and engineers visible throughout the compound while guests are enjoying their stay there. This can lengthen or shorten the duration of the project (depending on what Hotel Management decides) and can have direct effects on project cost. All of which needs to be presented to Hotel management in different scenarios.

One of the make-or-break details that often get overlooked is the available bandwidth being piped into the hotel to feed this Wireless network, and depending on the size of the hotel, it needs to be considerable. I'd suggest Ethernet or fiber if you can get it.

Once you've done a simple traffic analysis to quantify bandwidth requirements, based on information from the hotel such as average room occupancy percentages throughout the year, you can determine what is required. Once you can get this required bandwidth from a service provider, you're golden. Whether or not the budget allows, you should always push the Hotel to choose a corporate data package with an service level agreement (SLA) attached to it, so as to guarantee uptime for the guests. This is critical if the hotel has a high percentage of business travellers.

For assistance in finding just the right bandwidth solution ... at best price .... I recommend using the free services at FreedomFire Communications.

Once the physical aspects of the network is in place and everything has been neatly tucked away, you need to develop a nice walled garden for the hotel - although this is something the larger hotels normally do, for branding and marketing purposes. However, this is an additional step that needs to be done, whether or not it is your responsibility. This can facilitate something as simple as the logon splash screen, or it can offer more interactivity based on the tech savviness of the hotel.

Finally, this can be as simple or as complex as the hotel and their budget requires, but even in the most complex scenario it really is quite simple and is one of the easier wireless implementations to deploy.