Artificial intelligence (AI) is upending many industries and transforming everything around us. Self-driving cars, drones that deliver packages and AI assistants that provide instant and accurate responses to your questions would have been considered science fiction just a few years ago. Now, they are a reality, thanks to advances in AI and machine learning.
The hospitality and travel industries have been some of the first to embrace these technologies to improve the guest experience during all stages of a trip, from providing inspirational and personalized travel recommendations to activity planning and assisting with various services while on a property. Many hotel chains and hospitality brands have already taken steps to take advantage of the power and insights that AI offers, and more are following suit all the time.
While you should keep in mind that this isn’t an exhaustive list, here are the ways that AI could change the in-room hotel experience for the better as it continues to improve its capabilities.
Once you've found exactly the right ways to harness its power, AI will be able to help you provide even more ways to anticipate and satisfy your customers’ needs, transforming expectations of hotel stays for the better.Labels: AI, Artificial Intelligence, Hospitality Industry, Hotel Technology, Hotels, Travel Industry
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