BroadBand Nation
Practical Tips, Insights, News, & Resources For The BroadBand Generation. Covering Network Connectivity & Design, Wireless Trends, Cloud Computing, Cybersecurity, Unified Communications, Industry 4.0, Digital Transformation, IT Infrastructure, Internet Of Things, IIoT, Smart Buildings/Cities, Big Data, Artificial Intelligence....& MUCH More.
Wednesday, March 27, 2024
Wednesday, October 25, 2023
Wednesday, September 13, 2023
Wednesday, May 31, 2023
Monday, February 27, 2023
How The Combination Of AI And IoT Improves Biosecurity Food Safety From Farm To Fork (VIDEO)
Watch this video to learn how combining the capabilities of Artificial Intelligence (AI) and IoT (Internet of Things) can dramatically improve biosecurity food safety, extend shelf life, bring produce to market faster and fresher, and reduce spoilage. Applying this innovation from Epic IO enables protection of the food supply chain around the clock.
Keep in mind that the critical foundational piece to the success of any IoT application and its ecosystem is network quality. That said, we are uniquely positioned to source the right IoT solution (including Epic IO) for any IoT application whatever it may be.... including sensor technology, network connectivity, data analytics, and more. We can even help with the network design and security effort. All at ZERO cost to you. Simply ask us.... it's as easy as 1, 2, 3.
Labels: AI, Artificial Intelligence, Biosecurity, CIO, CTO, Food Safety, Food Supply Chain, Innovation, Internet Of Things, IoT
Thursday, February 02, 2023
The DeepInsights AI -Iot Platform Makes Sense Of Everything...The Perfect Collaboration For Industry 4.0 Success (VIDEO)
Watch this video on DeepInsights which gives you an open AIoT platform packed with out-of-the-box AI, IoT sensors and cameras, plus the freedom to add your own as your needs change as it is device agnostic. It also includes completely custom analytic dashboards highlighting patterns and trends.
Keep in mind that the critical foundational piece to the success of any IoT application and its ecosystem is network quality. That said, we are uniquely positioned to source the right IoT solution for any IoT application whatever it may be.... including sensor technology, network connectivity, data analytics, and more. We can even help with the network design and security effort. All at ZERO cost to you. Simply ask us.... it's as easy as 1, 2, 3.
Labels: AI, Artificial Intelligence, Be Epic, CIO, CTO, EpicIO, IIoT, Industrial IoT, Industry 4.0, Internet Of Things, IoT
Thursday, December 15, 2022
Who's Using Edge Computing And Why (Podcast)
In this Elevate The Edge podcast with Eric Simone, the CEO of Clearblade, they discuss edge computing, AI, 5G and IoT. They address topics such as what are the different categories of edge and how does it differ from previous IoT concepts. They also look at what industries are adopting edge and what are the four main use cases for edge.
Who's Using Edge Computing And Why
Keep in mind that the critical foundational piece to the success of any IoT application and its ecosystem is network quality. That said, we are uniquely positioned to source the right IoT solution for any IoT application whatever it may be.... including sensor technology, network connectivity, data analytics, and more. We can even help with the network design and security effort. All at ZERO cost to you. Simply ask us.... it's as easy as 1, 2, 3.
Labels: 5G, AI, Edge Computing, Edge Computing Categories, Edge Use Cases, IoT, IoT Concepts
Tuesday, January 11, 2022
AI-Driven Cloud Automation & How to Orchestrate Company Transformation (VIDEO)
Irene Lyakovetsky of SaugaTalks discusses AI-driven cloud automation with Robert Hutter, Founder & CEO at FireStart and how companies can adopt it for their cloud ecosystem during their digital transformation journey.
Also, here’s a free resource dedicated to help you with all the necessary decisions in implementing a cloud migration strategy (public, private, hybrid, multi, edge - including security)....taking all the potential stress out of the picture. For free help with sourcing and comparing potential cloud vendors....as well as with network design and security....simply ask at the below link. It’s as easy as 1, 2, 3.
Labels: AI, Artificial Intelligence, Cloud Computing, Cloud Network, Digital Transformation
Tuesday, September 28, 2021
Insights On Dialpad...A Best-In-Class Industry Leading Cloud-Based Contact Center Solution (VIDEO)
Watch this video for a Best-In-Class industry leading cloud-based call center solution that leverages native artificial intelligence and natural language processing to boost support agent performance and customer satisfaction. Dialpad Contact Center incorporates CRM integrations, AI-coaching, and analytics together to empower every rep.
This industry leader combines all of your communications options, needs, and functions into one platform easily installed on a smart phone and laptop eliminating the need for any other hardware (if you choose) .... thus enabling a true "work from anywhere" capability for your agent work force. Deliver smarter customer service from anywhere .... including the freedom to do business globally.Whether you're a big enterprise business or a small shop, the way you interact with your customers is vital to your business success and customer loyalty. Finding the right contact center technology solution for your organizations specific needs can be an exercise in total frustration. But it doesn’t have to be. Simply tell us what you need accomplished at the link below (including WFH and cybersecurity requirements)....and we’ll help help you source and design a custom contact center solution just for you. Plus.....our services are FREE. Contact Center Technology
Labels: AI, Contact Center, Contact Center Technology, CRM, Customer Satisfaction, Dialpad
Monday, July 26, 2021
How To Modernize Your Contact Center Operations
Watch this video to learn how to modernize your contact center operations with AI and cloud based technology....and empower your agents to positively and productively interact with customers in any channel with CXone Omnichannel Routing. Follow the twins Jimmy and Johnny in their interactions with one contact center that uses CXone Omnichannel Routing, and another one that, unfortunately, does not. Learn how superior customer service can make all the difference as the twins reschedule a service appointment for their beloved beetles.
Labels: AI, Artificial Intelligence, CCaaS, Contact Center, Contact Center Technology, CXone, Omnichannel
Saturday, November 28, 2020
A Guide To Using AI For IoT Applications
Labels: AI, Artificial Intelligence, IIoT, Industrial IoT, Industry 4.0, Internet Of Things, IoT
Friday, September 25, 2020
What Is The Most Important Question For Data Science (And Digital Transformation)?
Labels: AI, CDO, CIO, Data Science, Digital Transformation, Industry 4.0, Machine Learning
Tuesday, August 11, 2020
How To Turn Every Contact Center Agent Into Your Best Brand Representative With Voice AI
What is Voice AI?
- Best Speech Recognition for Contact Centers – Recognized as #1 in Enterprise Support for speech transcription, Observe.AI offers higher accuracy than Google and Amazon. Their AI transcribes voice from millions of calls each week and improves with each call. SpeechNLP even picks up terms specific to your customer’s business, allowing for deeper insights and analysis.
- Detect Silence Types – Silences in calls provide revealing insights into where agents need more coaching. They identify every type of silence, including its cause and length. We differentiate between Dead Air, Hold Time, and more to accurately gauge performance.
- Measure Customer Sentiments –AI provides context on customer sentiment by tagging all instances of strong emotion displayed towards the business & agents. Identify agents who turn customer’s negativity around or reach out to unsatisfied customers to ensure exemplary service.
- Auto-Redact Sensitive Data – They know how important the safety & security of a customer’s PII and PCI data are to the business. Their technology automatically redacts all sensitive data from both audio and call transcripts, ensuring that the entire platform is compliant.
- 100% quality and compliance tracking (up from 1-2%)
- Quality-check a 30-minute call in just a few minutes.
- Provide agents with 10X more feedback per month & reduce onboarding time by 20%.
- 5% lift in CSAT scores and improvements in supervisor escalations, negative Sentiment, and Dead Air.
Labels: AI, Artificial Intelligence, Contact Center, Contact Center Technology
Friday, April 17, 2020
Will Artificial Intelligence Take Your Job?
Even in China, the land of the low-paid factory worker, robots are quietly taking over from their human counterparts.
Labels: AI, Artificial Intelligence
Wednesday, April 15, 2020
How Close Are We To Artificial Intelligence? (VIDEO)
Building a sentient mind is one of the highest aspirations of the human species. And, with current breakthroughs in technology, the goal may be more attainable than ever before. But what will this machine consciousness be like? How close are we to making it a reality?
Labels: AI, Artificial Intelligence
Monday, April 13, 2020
How Smart Is Today's Artificial Intelligence? (VIDEO)
Artificial intelligence is creeping into our everyday lives through technology like check-scanning machines and GPS navigation. How far away are we from making intelligent machines that actually have minds of their own? Hari Sreenivasan reports on the ethical considerations of artificial intelligence as part of our Breakthroughs series.
Labels: AI, Artificial Intelligence