Saturday, March 17, 2018

Mitel....Powering Enterprise Communications Solutions Worldwide

To learn more about what options may be a good fit for your communication and collaboration needs....including Mitel....simply ask us at the link below. Our assistance is free...and as easy as 1, 2, 3.

Mitel (previously ShoreTel) is a global market leader in enterprise communications. They deliver seamless solutions that enable customers to securely communicate and collaborate anywhere and over any medium and applications. 


Mitel is the business communication experts powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies connect, collaborate and take care of their customers anywhere, anytime, over any device. With over 40 years of experience providing business communication solutions, more than 60 million users in 100 countries have entrusted us with their communication needs. It’s why we hold the #1 market share leader in Europe, the Middle East and Africa and why Garter has recognized us as a Leader in Unified Communications. And offering the best path to the cloud has made us the fastest-growing global cloud communication provider in the world. Powering more than 2 billion connections every day, Mitel (NASDAQ: MITL; TSX: MNW) helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world’s fastest growing provider of cloud communications. Our business communications experts serve more than 70 million users with over 2500 channel partners in more than 100 countries. We have #1 market share in EMEA and have been identified by top industry analyst firms as a business communications leader. 


Mitel is unique


Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.

Mitel also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.

Mitel has been delivering business communications solutions for more than 40 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility. 


Meet customers with a superior experience on their media of choice

Delivering a satisfying customer experience is a top priority for most organizations today, and the responsibility of managing that experience has never been more complex. The world is changing, ushering in a digital age. While voice-based communication with customers still plays a strong role, consumers are increasingly looking to digital communication methods (like social media, SMS, Web chat and email) and demanding the flexibility to interact with companies through their preferred media. 

Customers are increasingly empowered by social media, where a negative customer service story can go viral with the click of a mouse—making customer advocacy a crucial competitive differentiator. Today’s organization must adapt to provide a convenient, satisfying and consisent customer experience at all times. What’s more, economic downturns and an evolving marketplace have made reducing costs and increasing operational efficiency increasingly crucial—all while remaining compliant with industry regulations and compliance policies. The challenge lies in offering a flexible, intimate customer experience without compromising your bottom line. That’s where Mitel’s solutions come in.
Mitel is unique


The cloud has changed the way the world connects and communicates. Companies are replacing the complex communications systems of the past with simple, seamless, cloud-based communications that increase productivity, reduce costs and enhance customer service. And they’re doing it with MiCloud—a powerful, scalable cloud family of platforms that delivers hosted voice, unified communications and collaboration to SMBs, enterprises and Fortune 500 companies around the world.

  • MiCloud Office: Our newest business communication solution designed for today’s workforce delivers business impact by starting where you do—mobile first. Coupled with unparalleled collaboration tools, your work will no longer be a location but an activity that can be tackled anywhere.
  • MiCloud Business: When you’re looking for that little extra to make everything come together, you’re looking for MiCloud Business. By bringing offices closer, providing award-winning customer experiences, and closing the gap on activity with a robust feature set, your communication will never be the same.
  • MiCloud Enterprise: Is your enterprise ready to start the move from legacy contact centers and communications to the cloud? Connect coworkers, customers and offices around the world with MiCloud Enterprise.


4X Consecutive Winner – Leader in Gartner Magic Quadrant for UC based on completeness of vision and ability to execute.

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Wednesday, March 14, 2018

Who Leads The Cloud Revolution In Contact Centers?

To learn more about what options may be a good fit for your contact center's cloud transformation needs....including Five9....simply ask us at the following link. Our assistance is free...and as easy as 1, 2, 3. Cloud Solutions For Contact Centers

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. 


Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, scalable, secure, and compliant cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.


Blended Cloud Contact Center

Inbound Cloud Contact Center

Outbound Cloud Contact Center

Multi-channel Cloud Contact Center

Agent Desktop Plus

Global Voice

Workforce Optimization

CRM Integration

UC Integration

Bottom line: Five9® software creates more successful customer interactions while increasing contact center productivity. It does this without the capital expense and maintenance costs of premise-based systems. That’s just part of it. More contact centers choose Five9 because of:
Unparalleled cloud expertiseWith the experience of thousands of customer implementations, Five9 is laser-focused on building, implementing, and supporting easy-to-use, cloud contact center software.

Secure, reliable, scalable, and compliant softwareFive9 software is built on a flexible architecture that adapts to changing needs. Companies can turn agent seats on and off as needed, avoid the hassle of maintaining infrastructure, and focus on converting interactions into brand loyalty.

Extensive ecosystem of partnersFive9 software works with a variety of leading CRM, analytics, workforce management, performance management solutions, telephony providers, and channel partners.

Collaborative engagementsFive9 takes the time to understand customers’ requirements, tailoring deployments to specific needs.


  • Recognized as a Leader and positioned highest for ability to execute for the third year in a row in the October 2017 Gartner Magic Quadrant for Contact Center as a Service, North America. Read more >
  • Five9 Named Hot Vendor for Digital Communications by Aragon Research in September 2017. Leading analyst firm cites Five9’s omnichannel approach as differentiator. Read more >
  • Five9 Recognized by the Stevie Awards as a Company of the Year in August 2017. Five9 recognized for its innovative product offering and impressive customer base. Read more >
  • Five9 Earns Stevie American Business Award for Enterprise-Grade Customer Service Technology in June 2017. Five9 VCC recognized for enabling companies to meet customers on their terms. Read more >
  • Five9 Summer Release Wins Sales & Customer Service Award in the Contact Center Category in March 2017. Five9 Summer Release wins the Stevie Award for Sales and Customer Service. Read more >

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Saturday, March 10, 2018

How To Maximize Productivity With High Powered Communications & Collaboration Solutions From 8X8

To learn more about what options may be a good fit for your communications and collaboration needs....including 8X8....simply ask us at this link.  Our assistance is free...and as easy as 1, 2, 3. Communications And Collaboration Solutions

Watch the following videos showing an overview of 8x8 applications and well a case study of a business who leveraged 8X8 services for increased business and system reliability.

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Wednesday, March 07, 2018

SDWAN Solutions, Fixed Wireless DIA, & Event WiFi Services From Freewire

To learn more about what SDWAN, Fixed Wireless, and Managed WiFi options may be a good fit for your network needs...including Freewire....simply ask us at the following link. Our assistance is free...and as easy as 1, 2, 3.  Freewire Network Solutions 

Freewire keeps businesses connected. As part of a commitment to enterprise connectivity, continuity and resilience, Freewire provides a future-proof SD-WAN solution, Fixed Wireless DIA and Comprehensive Managed Services. Freewire takes pride in providing exceptional customer service, as their NOC in Portland, OR monitors and manages customer networks 24x7x365.


A future-proof SD-WAN solution. Optimizes/aggregates any internet link(s), intelligently routes traffic on a per-packet basis utilizing an ‘active-active’ system, automatically connects locations through VPN tunnels and provides unparalleled visibility into your entire network.

  • Superior Connection Optimization 
  • Instant WAN 
  • Unparalleled Network Visibility 
  • Reliability, Redefined 
Freewire Cloud WAN


Freewire configures and manages an array of solutions including Wi-Fi, switching, routing and firewalling for both your enterprise and/or event. All equipment, deployment, software upgrades and 24/7 NOC monitoring are all included.

  • Comprehensive Coverage 
  • Reduce Cost 
  • Unparalleled Confidence 
  • Superior Configurations 
  • Managed Switching and Routing 
  • Property Owners 
  • Internet at your fingertips 
  • Ample bandwidth
Freewire managed services


Connect your business to the internet using a truly diverse path. Our secure microwave links include a robust SLA and deliver a symmetrical, stable connection that supports VoIP, VPN, cloud computing and streaming video.

  • A Truly Diverse Route 
  • Guaranteed Uptime 
  • Deployment Expertise 
  • Professional Connection Management

Freewire Fixed Wireless

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Saturday, March 03, 2018

For A High Performance Fiber Optic Network...FiberLight Is Your Solution

To learn more about what options may be a good fit for your fiber network needs...including FiberLight....simply ask us at the link below. Our assistance is free...and as easy as 1, 2, 3.
FiberLight is an industry-leader in high performance fiber optic networks for enterprise, government and carrier customers.

FiberLight owns over 1,700,000 miles of dense fiber optic infrastructure in some of the country’s most rapidly growing metro areas.  With over 17,000 backbone access points, 1,700 on-net locations, presence in over 100 data centers and active expansion activities occurring daily, they've got more connectivity options than you can fathom.
Ethernet LAN Service, Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPN) and Ethernet Access Services are available to connect your locations over local and long-haul networks.
Dedicated Internet Access 
Constant connectivity for even the most saturated locations. IP drains in 7 major POP’s.
Wavelength Service (DWDM)
FiberLight offers Wavelength Private Line and Managed Wavelength Ring Services.
Dark Fiber 
Whether you're looking to purchase or lease network infrastructure, our 1,650,000 fiber-mile, high density network can be leveraged to meet clients current and future organizational goals - including short and long-term budget constraints.


Their Network Operations Center is staffed 24/7 with FiberLight-trained engineers who are both technical experts and pleasant to work with. Their network management practices ensure our engineers and customers have unparalleled access to network through:

  • Proactive monitoring
  • Automated service alerts
  • Ticketing for both customers and engineers reflecting service
  • Reports to compare against SLA
  • Escalation lists with contacts for real people, not robots 

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Wednesday, February 28, 2018

What Is A PRI Line, What Are The Advantages And Limitations Of PRI Circuits?

In an ISDN system, there are two types of services: Basic Rate Interface (BRI) and Primary Rate Interface (PRI). While the first one is installed at home or small business organizations, the later one is for large organizations which have their own telephone exchange systems. There are number of B-channels and D-channels in the system which carries data, video, voice with several control and signaling information. But, what is Primary Rate Interface and how does it work?
What is PRI Line?
The Primary Rate Interface comprises of a 64 Kbps D-channels and 23 Kbps B-channels. Here, it uses T-1 line. It also consists of one D-channel and 30 Kbps B-channel, which use an E1 line. If a user accesses the Primary Rate Interface on a T-1 line, he can get internet speed up to 1.544 Mbps. On the other hand, an E1 line user can get services up to Mbps. PRI utilizes Q.931 protocol over D-channel.
There are some countries where this system is carried on a T-carrier system line while E-carrier line is available worldwide. The users of the system are directly connected with the telephone company's central office.
Advantages of PRI Circuits
1. The service provider gives almost 500 numbers for each line. Therefore, it becomes easier for the outsiders to call the extension straight without going through the PBX Auto-attendant.
2. Through a PRI line, it is possible to have voice and data access. There are also some service providers which offer free data transmission for certain period of time.
3. Call hunting is also easy with a Primary Rate system. But for the analog trunks, the service provider needs to extend the facility and also include additional cost.
4. What are the other benefits of this system? It can be utilized for voice connectivity, video conferencing, data connectivity, faxing, etc. And all these can be done simultaneously.
5. This circuit is anytime better than the analog trunks as it is an end-to-end digital system.
6. Due to the fiber optic materials, the wire is far more redundant than analog trunks. Also, you will face less troubleshooting here than other systems.
7. Tapping your digital phone lines and listening to your conversation is almost impossible now.
8. You don't have to wait long to start a call here.
9. As there are several service providers who comes with flexible plans, this system also become economical for small companies.
Limitations of PRI Circuits
1. If the minimum rental is less than the average value of calls in an analog system, then installing PRI circuit is not that much economical.
2. If you have to make international calls, this system is not cost-effective. You can choose SIP or ITSP services at lesser rate to make such calls.
3. You have to pay for Inter branch communication if you install this line. If you install VOIP systems, you can make inter branch communication over internet at much lower cost.
4. You can buy Primary Rate lines only if you buy those from your EPABX vendor.


To take advantage of FREE real time quotes and support for voice and/or data networks...comparing 100+ providers...simply ask at the following link.  It's as easy as 1, 2, 3.

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Saturday, February 24, 2018

How To Find The Best Commercial Telephone System For Your Business

Commercial telephone systems could be a game changer for your small business. With a little investment on this front, you can actually give your business the much-needed boost. Here are some of the factors that you should keep in mind when selecting or choosing these commercial telephone systems.
One of the first aspects to keep in mind would be the overall credibility of the company. You want specialists who have been in the business for a while and thus can give you equipment that is at par with the latest market trends. You would also notice that they offer free advice and quotes to new clients for helping them get an approximate cost also. This is an industry that is flooded with new players but many of them are actually just looking for selling products rather than value.
Beyond this, costs are another crucial factor that come into account. For example, a particular firm may promise you exceptional benefits but in the long run charge you more with high fees, hidden charges, etc. implicating more of losses. You want solutions that are viable and affordable but not really so high on the cost front that you keep losing monetarily.
Also, do check out the term contracts when you are opting for the same. Most commercial telephone companies give you the flexibility to replace and repair devices in case they are under warranty. Complicated though these systems may seem, there is no denying that they can be susceptible to some problems. These state of the art devices are completely automated in nature. Though they simplify your work process they are also prone to once-in-a-while glitches. These should be ideally covered under your commercial telephone systems company.
Watch out for companies that emphasize on sales pressure. It means that they are trying hard to sell. Look for companies that offer solutions without being commission-based and provide complete training for these installations. Doing so would help you in smoother transition and shifting from your regular telephonic devices to these contemporary units. Other aspects to consider here include.
  • What is the type of brands being offered to you? Are they renowned international brands or something that is made locally but yet promising?
  • Apart from this you should also ensure that it connects well with both infrastructure and networking needs from your side. It can be that you need the connections for both internet and intranet purposes. So do check if the following company is providing for both. 
With these voice and data solutions you get benefits like telephonic cabling that includes the latest CAT 5 and 6 structured data and network cabling. So no matter what the size of your business be, if you are planning on extending your network and make business transactions and processing smooth, a high-end commercial telephone system would definitely be a boon in simplifying this process and also giving you a multi-faceted solution for taking care of all of these needs.
Southern Voice and Data offers your business office or commercial telephone systems with broadband and data service so that it transforms online interests around the UK businesses, public services, and many more. They will provide you with a comprehensive solution for your telephony needs including telephone systems, data network cabling, etc.

To take advantage of FREE real time quotes and support for voice and/or data networks...comparing 100+ providers...simply ask at the following link.  It's as easy as 1, 2, 3.

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Wednesday, February 21, 2018

5 Things You Need To Know About Business Phone Systems And What To Look For

Before you take on the task of researching the best business phone systems out there, here are a few general things you need to know to help you make the best decision for your business communication needs.
1. Premise-based PBX vs. Hosted PBX
For the most part, there are two types of PBX business phone systems: Premise and Hosted. A premise-based business phone system requires clunky equipment to be stored within your office and is usually seen in larger enterprises. Small business owners are recommended to use hosted business phone systems for seamless expansion and cost efficiency.
2. Expensive Equipment is Not Always Necessary
One way your PBX business phone systems save you money is by not requiring you to make expensive purchases on hardware. With BYOD (Bring Your Own Device), you can use your mobile phone or keep using your existing hardware without any issues. Wiring and cabling is also not necessary as hosted PBX business phone systems are powered using your internet connection.
3. It Can Boost Productivity and Help Retain Customers
You won't have to worry about letting a message slip through the cracks. Many business phone systems have features in place like call continuity and voicemail to email to ensure you always stay on top of your messages. Cloud receptionist features like auto attendant are also available so you can offer an overall better customer experience and keep your buyers satisfied.
4. Promotes Workspace Flexibility
Modern systems provide users with the freedom to work from anywhere. These days, you don't need to have an office to have a business phone system; all you need is a reliable internet connection and electricity (unless you're using a virtual PBX and operating straight from your cell phone). It's also easy to expand your team and add extensions, as well as move from one location to another with an easy plug and play solution.
As you search for business phone systems, you will come across providers ranging from those that have been around for decades and some that have sprouted in the last few years. Although we praise experience, it may not always be best to choose a provider solely on their shelf life. Go with a provider that focuses their efforts on business solutions (some providers go as far to make focus medium-sized and small businesses their main focus) to ensure that your business communication needs are being met. Check out their services and decide whether or not they have what your business needs.
5. Not All Business Phone Systems Are Created Equal
How A PBX Phone System Can Benefit Your Business
Don't be fooled by the jargon and heavily technical literature you may find on PBX systems. Contrary to popular belief, you don't need to be tech-savvy to learn how to operate a PBX system. If you're purchasing hardware from a provider, you will most likely receive a pre-configured phone that is ready to use as soon as it arrives. This makes it possible to just plug in the device and start making calls with barely any set up. Cabling and wiring is not necessary with a hosted PBX system so installation fees and downtime is not something you would have to worry about.
All of these benefits lead to one thing: more savings. Without set up costs or expensive hardware, you can use the time and money you're saving and invest it back into your business. For even more savings, you can choose a virtual PBX phone system that allows you to run your business from your mobile phone using your business phone number. It's the simplicity and professionalism many entrepreneurs look for without the cost of a major PBX phone system provider.
Small Business Phone System Features to Look Out For
If you're looking for any limitation that PBX business phone systems bring, it would be that they rely on an internet connection to function. As long as you're using a reliable internet provider your system will stay up and running; however, many PBX business phone systems offer the ability to forward your calls to an external device, like your smartphone. It's an added security feature that gives business owners peace of mind knowing that they won't miss an opportunity regardless of unexpected circumstances. Just like this simple call forwarding feature, there are many services within a small business phone system that can save your business.
Call recording is a great way to keep voice records, just be sure to follow your state's laws in regards to voice recording. It comes in handy with industries like travel agencies and medical offices when there is miscommunication or an incident regarding an exchange of information over the phone. It's a way to meet compliance standards for certain industries and has been a crucial tool for business owners who rely on record-keeping for accountability and training purposes.
You can easily streamline your customer's calling experience with an automated attendant and customized caller menu. These two features work together to give your caller relevant information, like new promotions or upcoming changes to your office hours, and direct them to the people they need to speak with. Your callers will appreciate the updates and their positive experience will encourage them to recommend your service to others.
Overall, keep it simple. You might not need all the bells and whistles a major provider might offer, so be sure to understand your specific business communication needs. Look for business phone systems that reduce the headaches, not add to it.
Alicia Sandino has been working in the virtual phone service industry for several years providing insights on the benefits of business phones.
She is currently with FastPBX, which focuses on helping medium-sized and small businesses grow by offering products and services that promote productivity, as well as effective internal and external communications. You can read more about business growth tips, news & events, and tech updates by visiting the blog at

To take advantage of FREE real time quotes and support for voice and/or data networks...comparing 100+ providers...simply ask at the following link.  It's as easy as 1, 2, 3.

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Saturday, February 17, 2018

PBX Vs VoIP...Making Sense Of Today's Business Phone Systems

For the past few years, VoIP has quickly become a part of people's vocabulary. It has been touted as a convenient and cost-effective way to stay in touch with your business network and is used to optimize internal call flow. Before VoIP, however, analog PBX systems were the go-to business phone systems of choice.
PBX relates more to the traditional analog phone system that relied on the presence of large equipment and complex cabling. It also wasn't as cost effective since expenses would accumulate due to maintenance and long distance fees, and expansion was time consuming. PBX is still being utilized for business communications today, but users are quickly realizing the downsides to this technology in comparison to VoIP.
Some will say that a PBX system is more reliable than a VoIP system because of VoIP's dependability on an internet connection. That may have been true a few years ago but just as technology has quickly evolved in the last few years, VoIP has also evolved to bypass these emergency situations with simple call forwarding features.
VoIP indeed uses your internet connection to operate but implementing a fail over strategy that involves back up endpoints allows you to continue receiving calls to a mobile device with or without internet or electricity so your customers can reach you whenever they need to regardless of your connectivity status.
If you're running a business you'll want to take any chance to save on expenses, so investing on business phone systems that can reduce your monthly phone bill should be a no brainer. With traditional analog PBX business phone systems, the initial cost can be significant when you factor in equipment and installation costs, as well as the maintenance and long distance fees which can become significant over time.
Implementing a VoIP business phone system is known to alleviate the strain of monthly bills because there is virtually no cost in setting the system up. If your office already has IP business phones, all you need to do is have the provider implement their system, which usually won't take more than a few minutes once all the documentation and ports have been completed, and you'll be ready to make calls in no time.
Even if you don't have the proper phone hardware, you can find business phones for sale at great prices that meet most budgets. Other than hardware and service, there are no maintenance fees or pricey long distance fees.
Like most business owners, you probably intend to expand your business. Even if you don't have any immediate plans to expand your business locations, internal expansion is on every business owner's mind. With a traditional PBX, expansion meant having to install more cables, purchase the hardware, and additional maintenance costs.
With VoIP business phone systems, adding extensions is easy and affordable. With some providers, all it takes is getting in touch with a preferred agent and notifying them of the changes you want to make to your system. Some hardware may be necessary if you're adding a physical phone but it still won't add up to the spend levels of a traditional PBX.
Improvements to the PBX Phone System Over Time
Before the technology we know today, businesses hired receptionists and secretaries to physically connect communication lines to their desired destinations using switchboards. By the 1990s, VoIP started to become more popular with its ability to exchange voice data on other devices such as PCs. Fast forward to today's communication methods and we're surrounded by endless ways to stay in touch with each other right at our fingertips. In an effort to modernize business communications, the traditional analog PBX phone system is becoming more cloud based, evolving into what is known as IP PBX and Hosted PBX. Now, there is no need for excess equipment since this communication technology is making its way to the cloud.
If you're not quite sure yet that VoIP is the best option for you and you want to continue using your traditional PBX phone system, it is possible to use VoIP with your traditional PBX phone system. This hybrid option can reduce your costs just as well and make the transition to a more modern communication system smoother.
Ready to Upgrade to a VoIP Phone System?
If you're looking for a modernized VoIP phone system, be aware that VoIP and IP PBX have become similar technologies and getting the most out of these communication methods depends on the quality of the provider. With the rapid development of multi-channel communication tools and devices, it's easy to get lost in the novelty and endless list of features but always remember your specific VoIP phone system needs and the value that your new communication strategy can bring to your business for longevity and growth.

To take advantage of FREE real time quotes and support for voice and/or data networks...comparing 100+ providers...simply ask at the following link.  It's as easy as 1, 2, 3.

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Wednesday, February 14, 2018

What You Should Know About Fixed Wireless Broadband Access

Fixed wireless is a method of transmission of high speed data traffic via a wireless connection between two fixed points. Subscriber service consists of a microwave antenna and radio on customer's rooftop for transmitting and receiving RF signals. The customer's antenna points to the service provider's RF transceiver (Access Point) located on the radio tower or tall building. Fixed wireless connection with customer has clear Line of Sight (LOS) to the Access Point can reach distance up to 50 miles and data rate up to hundreds of Mbps.
Fixed Wireless has two configurations, point-to-point (PtP) or point-to-multipoint (PtMP). PtP networking connects two locations by using two radios and two antennas dedicated to only each other. PtMP networking refers to communications between one access point and multiple customer radios. Fixed wireless can use frequency either in licensed band or unlicensed band. Unlicensed band frequencies of 900MHz (902-928), 2.4GHz, 5.3GHz, 5.4GHz, 5.8GHz, 24GHz, and 60GHz are exempt from FCC licensing requirement. Unlicensed wireless systems, although quick to deploy, do not promise exclusive use of the band and are susceptible to potential interference. Licensed microwave wireless systems operate within parts of the radio spectrum (VHF, 900MHz, 2GHz, 3.65GHz, 4.9GHz, 6GHz, 7GHz, 11GHz, 13GHz, 18GHz, 23GHz, and 80GHz) designated by the FCC. To operate a licensed microwave fixed wireless radio system, one must apply for a license from the FCC. Licensed operators are permitted exclusive use of part of the band over an assigned geographic area.
Fixed Wireless Broadband is designed to emulate coaxial cable connection and support both TDM and packet traffic such as T1, T3, frame relay, Ethernet and ATM. High-capacity carrier-grade wireless backhaul radio combines TDM with Ethernet to provide smooth evolution to advanced, packet-based radio performance and facilitating cost effective, risk-free migration to IP/Ethernet. Enhanced Fixed Wireless can deliver Internet, Voice and MPLS, all with guaranteed Service Level Agreements. The advantages of fixed wireless include lower costs, greater flexibility, and faster deployment. Reliability is on a par with wireline networks and can be engineered to achieve 99.999% availability. Service carriers go to great lengths to ensure secure data transmission through the use of high-gain directional antennas tightly focusing the signal and directing it precisely at the customer's CPE. Fixed Wireless Broadband transmits and receives encrypted signals from specific, authenticated devices only. It employs the Advanced Encryption Standard (AES), which is the standard adopted by the U.S. government to protect its data. Hence, fixed-wireless data transmission using AES are as secure as any transmission in the world.
Latest technology innovation has made fixed wireless a competitive mode of broadband delivery in increasingly high density environments such as the suburban, urban, and enterprise customers. Multiple Input Multiple Output or MIMO technology has enabled the rapid growth in bandwidth capacity by continually improving spectrum efficiency with the addition of more and more MIMO streams and smart antenna array technologies. Antenna beamforming is a crucial technology enabling the spectrum used by an access point to be reused by multiple clients simultaneously. Beamforming uses precise geoposition information from each wireless client to focus wireless antenna transmit signals towards each unique client, achieving improved focused wireless signals, and significantly reducing interference in the spectrum. Because beamforming isolates client signals, it creates spatial opportunities in the spectrum for additional MIMO streams to be used simultaneously using SDMA (Space Division Multiple Access). This is called Multi-User (MU-) MIMO. When downstream traffic arrives for multiple clients, the access point identifies geolocation based beamforming opportunities to service those clients simultaneously, drastically improves the capacity of the radios. MU-MINO enables fixed wireless to deliver fiberlike broadband connectivity at a fraction of the cost of traditional wireline solutions, in any environment, from low-density rural broadband to high-capacity, high-reliability business connectivity for the enterprise.
Paul Ngai, P.E. is a telecom consultant specialized in RF and Fiber Optic Networks. He is also the principal of Network Systems Technologies LLC, a telecommunications consulting firm provides planning, analysis, design, testing and operation support services.


To take advantage of FREE real time quotes and support for voice and/or data networks...comparing 100+ providers...simply ask at the following link.  It's as easy as 1, 2, 3.

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Saturday, February 10, 2018

6 Tips To Follow While Using VPN

VPN is obviously extremely useful if you have given all your trusted employees and also the key contractors a remote access to your network with the help of a client VPN or a virtual private network. There are so many cost benefits and productivity related benefits of using a VPN. Below are some useful tips that you can follow while using a VPN.
1. You must use a strong authentication method
This will surely depend upon the infrastructure of your network. You should also be able to check your VPN and documentation of your operating system in order to determine all your options.
2. A strong encryption method should be used
An L2TP or a layer two tunneling protocol can be very helpful when used. This is a network with certain types of Microsoft Servers. For example, a Point to point protocol can be termed to be very weak unless the password of your clients are guaranteed to be very strong.
3. Limit your VPN access to all those with a valid reason for business
Any VPN connection is a door that can be used to enter the LAN. You should only keep it open when it essentially needs to be open. The remote contractors and employees should any time be discouraged from connecting to your VPN to download the files that are required on a common basis.
4. Access to the selected files through extranet and intranet
If you have a secure HTTP site that comes with a safe password and authentication, it will expose only the selected files on one of the single servers and not your entire network.
5. Email access should be enabled without requirement of VPN
On all the servers of Microsoft Exchange, you must set up a server for Exchange proxy in order to allow the Outlook to access this Exchange by using an RPC or remote procedure call. This is obviously protected with the help of an SSL encryption.
6. Enforcing and implementing a strong password
There should be a very strong policy for a password. You must also understand, that your network is only as secure as the weakest of password that is in use. There should not be anyone that can be allowed to keep a password on a permanent basis. Use a word, a number or any other alphanumeric combination of password. This can help you to secure your VPN on a long term basis.


To take advantage of FREE real time quotes and support for voice and/or data networks...comparing 100+ providers...simply ask at the following link.  It's as easy as 1, 2, 3.

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