Cloud Comparison - AWS vs Azure vs Google

 

Also, here’s a free resource dedicated to help you with all the necessary decisions in implementing a cloud migration strategy (public, private, hybrid, multi - including security)....taking all the potential stress out of the picture. For free help with sourcing and comparing potential cloud vendors....as well as with network design and security....simply ask at the below link. It’s as easy as 1, 2, 3.

Cloud Computing

The Impact Of COVID-19 On Businesses Worldwide....Fast Forward To A Cloud Economy

It is evident that the economic reopening from COVID-19 will be less like flipping the light on, and more like an unpredictable dimmer switch. As we have seen, the soft opening of businesses will require strict social distancing. This means ordering ahead, setting appointments, waiting in line to enter a store, and restaurants at half capacity with spaced out tables. These changes will also pose a challenge to businesses with office workers as they try to establish a safe, dispersed working environment.

Businesses will likely be expected to accommodate workers, if they choose, to work from anywhere (WFA). Employees who live with elderly or at-risk individuals, or who are at risk themselves, may want a work-at-home option for the foreseeable future. In fact, we may see laws requiring businesses to provide equal and fair WFA capabilities. This will put a strain on Information Technology Systems as companies scramble to provide WFA options that allow for the same productivity as an employee in the office. Providing a productive hybrid WFA environment for employees opens up a host of challenges from managing the productivity of remote employees to optimizing team collaboration while still providing an excellent customer experience.

Leveraging cloud-based technologies provides the best platform for a productive WFA environment. Meeting these demands requires virtualized workstations, phone systems in the cloud, and cloud applications optimized for a distributed user. Businesses that adapt well to this environment will optimize systems and application performance for a WFA user, deploy employee collaboration tools, and enhance systems security to accommodate remote users. Companies and divisions of businesses that focus on Customer Experience (CX) will find the most success moving their systems to the cloud to allow for workers that will not be in the typical call center building.

Even before the outbreak of Covid-19, the economy was moving towards a cloud-based IT infrastructure. However, today we have fast-forwarded to a future where systems will have to be cloud-based to accommodate a diverse WFA. Coronavirus has forever changed the way people work, as WFA has quickly become the new norm. Companies will need to upgrade their technology infrastructure and policies to adapt and survive.

Businesses have already been forced to make some rapid changes to migrate to cloud-based technologies. They will require an independent technology consultant who not only understands cloud solutions, but also understands applications, data centers, security, and network connectivity.  Network optimization using SD-WAN technologies will be critical for not only cost savings but performance optimization.

Luckily, businesses are not left to navigate this daunting technology challenge on their own. FreedomFire Communications is an independent technology consultant with a global reach and portfolio.  We are experts in UCaaS, CaaS, Security, WaaS, IaaS, SD-WAN, Network, and other technologies needed to establish a secure, productive cloud environment optimized for a distributed worker. The best part about FreedomFire Communications as a technology consultant is they are agnostic, not tied to a specific vendor, but take a focused approach regarding each company’s desired outcomes.  As the economic “dimmer switch” starts to brighten, the demand for technology consultants who understand how to enable WFA will be greater than ever.  That's where FreedomFire Communications can help YOUR company emerge from the COVID-19 crises stronger for both the short AND long term.

To learn more about all the options available to you for cloud based applications simply ask at the link below and tell us what you need accomplished.

Cloud Services

Learn All About Rapid Scale's Cloud Computing Solutions

WHO IS RAPIDSCALE?

RapidScale was founded in 2008 and is now known as the number one managed cloud services provider with a global footprint. They strive to be the most customer-oriented managed cloud services provider in the industry. Their objective is to understand your organization’s long-term goals around delivering, supporting, and managing IT. RapidScale’s personalized cloud solutions reflect the understanding that no two businesses are the same and their cloud solutions shouldn’t be either.

WHITE-GLOVE SERVICE

To make it easy for their customers, RapidScale has a full suite of white-glove services, not just from starting the conversation but also through service delivery. RapidScale provides exceptional attention to detail, assurance of a smooth transition and managed migrations. They also provide 24x7x365 support, with complete end-to-end management and monitoring of a client’s environment. Rapidscale is focused on building long-term relationships with their customers.

COMPANY GROWTH

Acquisition of Vonage’s Hosted Infrastructure Segment

• Growth of client base and revenue
• Growth of RapidScale team
• Expanded East Coast footprint
• Office in Tysons, VA

Expansion of Raleigh Office

• Building out new office space
• Growing a team of 30 employees, including talent in egineering, accoung management, support and more

THEIR CLOUD SOLUTIONS

CloudServer (Infrastructure as a Service)

When people think about cloud, infrastructure as a service is one of the first things that comes to mind. For RapidScale, that’s what a lot of their customers go to them for, it is one of their number one revenue generating platforms.

Some of the CloudServer benefits are:

• Simplicity – Replace on-premise servers, support, upgrades and backups with CloudServer.
• Economics – Pay as you go consumption pricing.
• Scalability – CloudServer services are hosted in multiple data centers in the United States, Europe, and Asia for maximum scale and geographic diversity.
• Performance – Ability to add vCPU, vRam, and storage on-demand to ensure optimal application performance.
• Security – Customers are isolated in protected resource pools and VLANs to ensure maximum physical and virtual security.

Detailed Service Description and Deliverables:

• RapidScale Provided Virtual machines
• Virtual Machines include:
  • Operating system as specified on order
  • vCPU, vRam, and Storage as specified on order
  • Unlimited Data Transfer (Internet Bandwidth)
  • Public and/or Private IP Addresses
    • Public IPs must be justified per ARIN standards
  • Admin Access to operating systems and provisioning portal
  • Monitoring, emergency reboots, connectivity, 24×7 support

Standard and Management Features:

 

CloudDesktop (Desktop as a Service)

When you take the end user into consideration and how they interact with an environment and applications, you realize that more and more end users are working from home. RapidScale can provide a desktop as a service solution in a secure way across any device.

The Benefits:

• Security – Lock down legacy PCs by forcing them to RapidScale’s CloudDesktop platform, and we take care of support, patching, backups, and virus protection
• Productivity – Users can access their CloudDesktop from anywhere at any time, while administration is centrally controlled
• Performance – RapidScale maintains the highest performance enterprise infrastructure available on the market today – 10G Core Network, Cisco UCS Compute, NetApp All Flash Storage
• Scalability – CloudDesktops can be upgraded on the fly with little to no impact to the end-user

CloudOffice (SMB Bundled Solution)

CloudOffice is a bundled, multi-tenant virtual desktop solution that includes a Windows 10 desktop experience, company file share, user profile storage, Microsoft Office 2016, as well as many other common productivity applications. Self-service provisioning of desktops and applications via a robust portal is also a key feature of the CloudOffice service.

CloudMail

RapidScale’s fully managed CloudMail offering allows businesses to enjoy the benefits of Hosted Exchange without the server management, troubleshooting, device setup, and much more. Managed cloud customers also have access to their 24x7x365 customer support for time help.

Features:

• Benefit from the latest version of Microsoft Exchange
• Automatic updates with ActiveSync across all devices
• Built-in integrated email archiving, retention and discovery capabilities that save costs and simplify the process of preserving business communications
• 50GB per mailbox

CloudRecovery (Disaster Recovery as a Service)

Benefits of CloudRecovery:

• Increased uptime and data protection for business critical applications
• No capital expenses
• Predictable costs
• Low RPO/RTO times

To learn more about RapidScale visit  Custom Cloud Services

Key Cloud Migration Considerations

The business case has been made and you've appointed your project resources for cloud migration. It's now time to scope and plan your migration. Moving your Enterprise IT workloads to the public cloud is a big decision and immediately alters the way you operate your business. It has to be approached strategically and shouldn't to be taken lightly. There are many benefits to cloud IT, but you must carefully deliberate and plan. The wrong decision is going to cost you in more ways than you care to calculate.

Many thoughts must have cluttered your mind such as, which of the cloud service providers best meets your needs? How would you calculate the cost of cloud migration and operation? How can you ensure service continuity during and after the move? What kind of security measures should you take and what do you need to prepare for? How can you ascertain regulatory compliance? There are many more questions that you should answer prior to migrating to the cloud.

In this article, we will discuss few of the most pressing issues to consider when planning the move.

Private, public or hybrid?

One of the first things to decide when migrating to cloud is whether you will go private, public or hybrid.

On a private cloud, you will have a dedicated infrastructure for your business, managed either by your teams or third-party providers. Your organization will have its own dedicated hardware, running on your private network, and located on or off premises.

A public cloud provides its services over a network that is not your private one and it is available for others to use. Usually it is off-site and provides a pay-per-usage billing model that could result in a cheaper solution, once it efficiently shares resources over the various customers.

Hybrid cloud combines your private or traditional information technology (IT) with a public cloud. Usually it is used to scale up and down your infrastructure systems to meet demand needs for seasonal businesses, spikes or financial closings, or to handle the application apart from the data storage, such as setting up the application layer in a public environment (for example a software as a service) while storing sensitive information in a private one.

Current infrastructure utilization

This is definitely one of the things you want to evaluate when considering a move to cloud. In traditional IT, businesses usually purchase their hardware based on utilization spikes in order to avoid issues when these scenarios occur. By doing that, organizations may end up with underutilized equipment, which could result in a huge waste of money. Taking a look at your performance and capacity reports can help you address these workloads on cloud and decide whether to release unused capacity for other workloads or simply move them over and avoid new investments.

Cloud Workload Analysis

Out of your IT workloads running in your datacenter, some may not be appropriate for migrating to the cloud. It isn't always easy to generalize the criteria for selecting the right applications for migration, but you need to consider all aspects of the execution environment. Given the service parameters promised by the provider, can you achieve the same level of capacity, performance, utilization, security, and availability? Can you do better? Can you afford less?

Your future growth must be factored into the decision. Can the cloud infrastructure scale as your resource consumption grows? Will your application be compliant with regulatory rules when hosted in the public cloud? How does the cloud infrastructure address compliance, if at all?

In order to make the right decision, you should thoroughly understand your current workloads and determine how closely their requirements, both for present and future evolution, can be satisfied.

Application Migration approaches

There are multiple degrees of changes you may want to do to your application depending on your short term and long term business/technical goals.

Virtualization - This model facilitates a quick and easy migration to cloud as no changes will be required to the application. Ideal candidate for legacy applications.

Application Migration - In this case your application will go through minimal architecture and design changes in order to make it optimal for a cloud model of deployment. For example, you may choose to use a No SQL database available on cloud.

Application Refactoring - This model will require a major overhaul of your application right from the architecture. This is typically done when you want to leverage the latest technology stack.

Backup policies and disaster recovery

How are your backup policies running today? Do they fit with your cloud provider? This is also an important point that organizations have to carefully consider. Cloud providers can have standard backup policies with some level of customization. It is worth it to have a look at those and see if they are suitable for your company before they become a potential roadblock. You'll want to pay attention to retention frequency, backup type (such as full, incremental and so on) and versioning.

Disaster recovery and business continuity are important even for the smallest companies. Recovery time objective (RTO) and recovery point objective (RPO) are important values that define how much data you are willing to lose and what amount of time you are willing to allow for the data to be restored.

Licensing

Is the application licensed per VM, per core, or for total infrastructure footprint? This can have massive cost implications. If the licensing model requires that all available resources be taken into account even if not allocated to the client, licensing costs will increase if migrated to a public-cloud platform. Similarly, if the application licensing is based per core and the cloud provider does not offer the ability to configure your cloud environment per core, this will have an adverse impact on your licensing cost.

Integration

Organizations often discover application dependencies too late in the process of migrating workloads, resulting in unplanned outages and limited functionality to systems while these dependencies are addressed. Understanding the relationships between applications is critical to planning the sequence and manner in which cloud migrations occur. Can the application exist on the cloud in isolation while other systems are migrated?

Compatible operational system

Clouds are all about standards, and you need to keep versions of your operating systems and middleware up to date when you aim to migrate them to a cloud provider. You need to take into consideration that cloud service providers (CSPs) do not support end-of-life operating systems or those that are being phased out. The same likely applies to your middleware and databases.

Hopefully this post will help you make decisions about your cloud migration.

By Saumya Sinha

Questions to Ask Your Potential Cloud Service Provider

Seemingly everybody is talking about cloud solutions, from small businesses to large Enterprises. It's not hard to see why - the benefits over on-site deployments are numerous - rapid deployment, potentially lower costs of ownership, and reduced maintenance and administration, to name but three.

For IT companies and Managed Service Providers (MSP's) offering solutions to their clients, the cloud equals opportunity. Unsurprisingly, rather than investing the considerable time and effort required to develop their own cloud solutions from scratch, the majority of smaller IT solution providers instead partner with cloud service vendors to provide their clients with services ranging from CRM to backup.

But one of the benefits of cloud services - rapid deployment - can also lead some IT companies to look at partnerships with cloud vendors with rose tinted glasses. If things go wrong with the cloud service, the first complaints won't come into cloud vendors - they'll come into the IT solution providers selling those services. For this reason alone, it's important for IT Solution Providers to take a step back and ask potential cloud partners "What happens when things go wrong? And is it really the best solution for your business?

Below are a few questions that you should ask your potential cloud solution provider:

Does the cloud fit our current business needs? - 

It is true that, for many businesses, the cloud is the way to go. Gartner, Inc., the world's leading information technology research and advisory company, has said that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" policy is today. This is the kind of hype that makes it seem like everyone who matters is already using the cloud, and those companies who have remaining physical infrastructure will be left in the dust. But that may not always be the case. Cloud migration doesn't make sense in all scenarios.

Security and Availability - 

For one, moving systems to the cloud may complicate security measures and/or unique regulatory compliance considerations. In some cases, (i.e. HIPAA, instances of national security, etc.) extreme information security is necessary and having direct control of an on-site system is critical.

Learn about how they deal with and monitor security issues, install patches and perform maintenance updates. Does it match your company's expected level of security or service? Ask where they host data and if it's a shared or a dedicated environment, and find out how many servers they have and if those servers are set in a cluster. It's also critical to know if the infrastructure is mirrored and 100 percent redundant. While you're at it, investigate their disaster recovery processes and determine if they operate out of a Tier 1 or Tier 4 data center.

Integration - 

This is a deal breaker. Be sure to ask how their solution integrates with your current IT environment and other solutions. What's their track record and game plan when it comes to integrating with other, on-premise solutions you already have installed? If halfway down the road they realize it does not integrate, what is their contingency plan and what kind of guarantees are they willing to offer?

Uptime Metrics and Reports - 

Find out how your vendor measures uptime and how that's communicated to clients, such as what part of the hosting infrastructure (hosting, server reliability, service delivery, etc.) the uptime calculation takes into account. Ask about processes in place for handling major outages: do they have a SWOT team in place, how do they typically communicate with the client (phone, email, RSS Feed, Twitter, SMS), and at what speed and with what level of details. Determine if they are proactive or proactively reactive when a problem occurs.

Are applications essential to your business operations cloud compatible? - 

Some applications may not run as well in the cloud, as Internet bandwidth issues may impede performance. It isn't enough to have a high-performance hosted application server if your Internet bandwidth limitations will deliver a bad user experience.

Another consideration to keep in mind is application portability. Although it is often easy to migrate an application server to the cloud, the application might have external dependencies that complicate the move.

Finally, older applications that run on legacy operating systems may not have cloud-friendly functionality. Before initiating a transition to a virtual infrastructure, it's essential for you to check in with your MSP partner about each application's cloud compatibility, as they should do rigorous lab testing to identify issues in advance of a move.

Assess the Vendor's Sales Process - 

Does the rep take the time to understand your company's needs or is he or she just selling for sales' sake? If the rep spends time to assess your business requirements, it's likely that same attitude permeates the entire company. Industry studies show that many applications sold out of the box fail to meet the customer's requirements because they're not customized to the client's needs. Make sure that the vendor pays attention to what you need and not just what they want to sell. Finally, after-sale support can tell you a lot about the seriousness, professional nature and quality of the internal processes of an organization.

How does a move to the cloud fit into our existing IT roadmap? - 

Technology is the backbone of modern business. That said, your IT roadmap should complement your business goals. Cloud infrastructure allows the right systems to be quickly and efficiently implemented across the business. Whether you're looking to expand your client base, attract top talent, or all of the above, using technology that boosts your business's capabilities can be a huge asset.

How is Pricing Set Up? - 

Obviously, pricing is an important question to ask. You'll want to learn about the vendor's billing and pricing structure. Most set up billing as a recurring, monthly item, but it's always good to do your homework. Are you being asked to sign a contract, or does your deal automatically renew, as with an evergreen agreement? If the vendor's price is unusually low compared to others, it should raise a red flag. Find out why. Can you cancel at any time without hidden fees? Do you have a minimum of users required in order to get the most attractive price?

By thoroughly covering this ground, you're most likely to find not only the right cloud vendor, but also the best solutions for your company and your clients.

By Saumya Sinha