How To Modernize Your Contact Center Operations
Watch this video to learn how to modernize your contact center operations with AI and cloud based technology....and empower your agents to positively and productively interact with customers in any channel with CXone Omnichannel Routing. Follow the twins Jimmy and Johnny in their interactions with one contact center that uses CXone Omnichannel Routing, and another one that, unfortunately, does not. Learn how superior customer service can make all the difference as the twins reschedule a service appointment for their beloved beetles.
Labels: AI, Artificial Intelligence, CCaaS, Contact Center, Contact Center Technology, CXone, Omnichannel
0 Comments:
Post a Comment
<< Home