UCaaS vs PBX ... On The Road To Digital Transformation

 

UCaaS or unified communications as a service is a cloud-based technology that allows organizations to converge all the ways that its users communicate into a single platform. The single platform includes voice, video, chat, text, email, and screen sharing. UCaaS most commonly replaces an organization's on-premise PBX. It includes a mobile application or softphone to communicate without a desk phone and integrate with critical business applications such as email and CRMs.   

Besides network services, UCaaS is the most popular service organizations must incorporate into their digital transformation strategy.  The biggest reason being that a business’s ability to communicate with its users and customers 24/7 and 365 days a year has never been more critical. Hampering their digital transformation effort is the unfortunate fact that many businesses are still hanging on to traditional on-prem PBX’s that are in dire need of replacement. This is where UCaaS comes in as the critical step toward true digital transformation across any enterprise.

Furthermore, the importance of UCaaS in business settings has been elevated in light of the impact of COVID-19 and the heightened emphasis on remote work capabilities. All of which have become a more important aspect of current and future corporate Industry4.0 strategies.

To learn more about all the options available to you for meeting your organization’s Unified Communications needs ....plus comparison of dozens of best-in-class UCaaS providers....simply ask at the following link (FREE). It’s as easy as 1, 2, 3.

UCaaS Strategies And Resources