THE WAY WE WORK HAS CHANGED FOREVER

 Working from home became a necessity this year, and companies across the world found themselves having to adapt to the need for remote work. Surprisingly only thirty percent of business leaders feel their organization is well prepared for remote work. Most companies saw challenges in the following three areas:

RingCentral’s goal is to make it easier for companies to pivot towards a work from home environment, and they accomplish this through their Collaborative Communications platform. They also offer the following:

• 240+ out-of-box integrations
• 5,000+ customer integrations
• 50,000+ developers

When talking to your company leadership about where RingCentral succeeds, there are three things you should be discussing:

• Global Telephony
  • 30% -50% usage savings
  • Highest quality voice
  • Quality AND Uptime SLAs
  • 29 Global data centers
  • Local telephony and Global admin
• Company-wide Collaboration
  • Connected Contact Center
  • Expert access
  • Shared directory
  • Call transfer or conference
  • Pulse notifications
• One Vendor Relationship
  • One support number
  • No finger-pointing
  • Simplified pricing
  • Single sign-on
  • Simplified admin
  • Global number procurement

Earlier this year RingCentral also announced their direct routing solution, RingCentral Cloud PBX for. Microsoft Teams. This means that RingCentral can now integrate with MS Teams.

Whether you're a big enterprise business or a small shop, the way you interact with your customers is vital to your business success and customer loyalty. Finding the right contact center technology solution for your organizations specific needs can be an exercise in total frustration. But it doesn’t have to be. Simply tell us what you need accomplished at the link below (including WFH and cybersecurity requirements)....and we’ll help help you source and design a custom contact center solution just for you (whether that be RingCentral or another best-in-class provider). Plus.....our services are FREE.

Contact Center Technology Resources