Cloud Contact Centers....No Longer “If” But “How”

Cloud adoption for contact centers has been accelerating over the past 18 months. Large enterprises are now choosing it as their target model. While the migration to a cloud contact center is straightforward for small and midsize operations, it is harder for organizations with over a couple of hundreds of seats. I want to discuss these challenges and how to address them.  Read on for more....

Cloud Contact Centers....No Longer "If" But "How"

For free assistance to decide just what this perfect contact center solution can look like for YOU...and free help designing a custom solution just for YOUR organization...simply go to Contact Center Technology and ask us. It’s as easy as 1, 2, 3.

CCaaS 101 - Your Guide To Cloud Contact Center Technology (VIDEO)

 What is CCaaS (Contact Centre Platform as-a-service)? Patrick Watson explains the tech and provides a quick rundown of the key benefits.

Whether you're a big enterprise business or a small shop, the way you interact with your customers is vital to your business success and customer loyalty. Finding the right contact center technology solution for your organizations’ specific needs can be an exercise in total frustration. But it doesn’t have to be. Simply tell us what you need accomplished at the link below....and we’ll help you source and design a custom contact center solution just for you. Plus.....our services are FREE. Contact Center Technology

A Guide To Using AI For IoT Applications

Despite the often-fuzzy definition of the term, artificial intelligence is looking like an eventual necessity for enterprise and industrial businesses — especially those with IoT deployments.

A Guide To Using AI For IoT Applications

The critical foundational piece to the success of any IoT application and it’s IoT ecosystem is network connectivity. That said, this free resource is uniquely positioned to source the right IoT connectivity solution for any IoT application whatever it may be....wired or wireless. They can even help with the network design and security effort. All at ZERO cost to you. Simply ask at the link below, providing details on what you need accomplished, and they’ll take it from there.  It’s as easy as 1, 2, 3.

IoT Connectivity

7 Best Practices For Managing A Multi-Cloud Environment

For many companies today it’s no longer a question of whether to move some data and workloads to the cloud. It’s a matter of how extensively to migrate the IT infrastructure to cloud services, and how many cloud providers are needed to achieve the organization’s goals.

The multi-cloud strategy and the shift to hybrid IT environments are becoming more commonplace, and they bring a set of challenges that technology leaders might or might not have expected. Read on for more....

7 Best Practices For Managing A Multi-Cloud Environment

There’s also a free resource to help you with all the necessary decisions in implementing a cloud migration strategy....takes all the potential stress out of the picture. For free help with sourcing and comparing potential cloud vendors....as well as with network design and security....simply ask at the below link. It’s as easy as 1, 2, 3

Cloud Services

Conquering The Cyber Security Challenges Of The Cloud

Cloud computing has become a prevalent force, bringing economies of scale and breakthrough technological advances to modern organizations, but it is more than just a trend. Cloud computing has evolved at an incredible speed and, in many organizations, is now entwined with the complex technological landscape that supports critical daily operations.

This ever-expanding cloud environment gives rise to new types of risk. Business and security leaders already face many challenges in protecting their existing IT environment. They must now also find ways to securely use multiple cloud services, supported applications and underlying technical infrastructure.

Conquering The Cybersecurity Challenges Of The Cloud

To learn more about all the options available to you for meeting your organization’s data protection and network security strategy requirements….including security posture and risk assessments ....plus comparisons of top tier network security providers and what they have to offer, simply ask us at the following link (FREE). It’s as easy as 1, 2, 3.

Network Security And Management

Why Securing IoT Devices At The Network Level Is Key

Securing IoT devices can only be done at a network level. Whilst configuring every endpoint to make it as secure as possible should be a necessity, it’s unrealistic to presume that this is practical or that there won’t be a weak link in the chain that can’t be exploited. Read on for more....

Why Securing IoT Devices At The Network Level Is Key

To learn about all the options available to you for meeting the data protection and network security requirements for your organization’s IoT ecosystem….including security posture and risk assessments....plus comparisons of top tier network security providers and what they have to offer, simply ask us at the following link (FREE). It’s as easy as 1, 2, 3.

Network Security And Management

Call Center vs. Contact Center.....5 Benefits CCaaS (VIDEO)

Call centers have evolved into contact centers, yet every business has not quite caught up.

5 Benefits of CCaaS:

1. Improved Customer Experience Multichannel communication strategy inbound and outbound. Skills based routing, crm integration - know your customers.

2. Better Agent Experience Integrate with critical apps; crm software, salesforce, sugar, hubspot, zoho, pipedrive, base, dynamics, sap, netapps.

3. Substantial Cost Savings Save money vs. traditional premise based call center hardware and complex maintenance contracts.

4. Reliability, Flexibility, & Scalability Up to 100% uptime service level agreements from select providers. Provision new agents around the world in a matter of clicks.

5. Business Intelligence; live dashboard, reporting, & analytics

Whether you're a big enterprise business or a small shop, the way you interact with your customers is vital to your business success and customer loyalty. Finding the right contact center technology solution for your organizations’ specific needs can be an exercise in total frustration. But it doesn’t have to be. Simply tell us what you need accomplished at the link below....and we’ll help you source and design a custom contact center solution just for you. Plus.....our services are FREE.

Contact Center Technology

Managing Billions Of Devices In The IoT Era....The Network Technologies That Will Make It Happen

Before an organization can adopt IoT, it needs to consider a number of key things such as the type of technology and network to run and manage the connected devices in a safe, secure and efficient manner. Read on for more.....

Managing Billions Of Devices In The IoT Era...The Network Technologies That Will Make It Happen

Keeping in mind that the critical foundational piece to the success of any IoT application and it’s IoT ecosystem is network connectivity. That said, this FREE resource is uniquely positioned to source the right IoT connectivity network backbone solution for any IoT application whatever it may be....wired or wireless. They can even help with the network design and security effort. All at zero cost to you.  Simply ask....it's as easy as 1, 2, 3.

http://ds3-bandwidth.com/iot-connectivity

Digital Factory Revenue Will Surpass $1 Trillion By 2030

Across the globe, CIOs and CTOs are evaluating the adoption of intelligent automation and other technologies that will be applied within a factory environment.

Manufacturing is in the midst of a major digital revolution and is investing in Industrial Internet of Things (IIoT) technologies like artificial intelligence (AI), augmented reality (AR), robotics (AGVS, AMRs) and cloud-based simulation and modelling.

Digital Factory Revenue Will Surpass $1 Trillion By 2030

Here’s some valuable advice - - every CIO, CTO, and IT Director should have this FREE resource in their toolbox...saves a ton of time, money, and effort.

Includes help with network design and security decisions, fitting the right system to verified requirements, ensuring you get exactly what you need (no more, no less), finding the lowest cost for the right solution, comparing 200+ available providers (by cost, quality, capability, & customer service), ongoing consultation throughout the contract with the chosen provider (including renewal, expansion, or provider replacement when desired), & MORE.

Just ask at the link below and we'll take it from there....it’s as easy as 1, 2, 3.

Free Network Sourcing And Design Help {Network Connectivity & Design, MPLS Network Engineering, Network Management & Security, IoT Ecosystems}

What Lies At The Core Of Smart Infrastructure Is Connectivity

As we build the smart infrastructure, we are developing intelligent infrastructure; where we learn, improve decisions, and advance our abilities to connect and improve the essential functions that infrastructure offers. Read on for more....

What Lies At The Core Of Smart Infrastructure Is Connectivity

Keep in mind that the critical foundational piece to the success of any IoT application and it’s IoT ecosystem is network connectivity. That said, this FREE resource is uniquely positioned to source the right IoT connectivity network backbone solution for any IoT application whatever it may be....wired or wireless. They can even help with the network design and security effort. All at zero cost to you.  Simply ask....it's as easy as 1, 2, 3.

IoT Connectivity

The 5 Biggest Challenges Of Enterprise IoT Devices

The Internet of things has the potential to transform how businesses operate. However, IoT remains far from its full potential because of the various challenges with the management of connected devices. Five major factors threaten the adoption of IoT by enterprises.

The 5 Biggest Challenges Of Enterprise IoT Devices

The critical foundational piece to the success of any IoT application and it’s IoT ecosystem is network connectivity. That said, this free resource is uniquely positioned to source the right IoT connectivity solution for any IoT application whatever it may be....wired or wireless. They can even help with the network design and security effort. All at ZERO cost to you. Simply ask at the link below, providing details on what you need accomplished, and they’ll take it from there.  It’s as easy as 1, 2, 3.

IoT Connectivity

An Industrial Control System (ICS) Security Checklist

Because industrial control systems (ICS) security is complicated, it is vital to have comprehensive defenses.

While a traditional data breach can cost money and debilitate enterprise IT systems, a cyberattack on industrial control systems can affect mission-critical data and operations. Given that industrial control systems control everything from nuclear power plants to refineries, power grids, factories and heavy equipment, ICS security is vital.  Read on for more....

AN ICS Security Checklist

To learn more about all the options available to you for meeting your organization’s data protection and network security strategy requirements….including security posture and risk assessments ....plus comparisons of top tier network security providers and what they have to offer, simply ask us at the following link (FREE). It’s as easy as 1, 2, 3.

Network Security And Management

Tips For Better Cloud Expense Management

One of the greatest benefits of cloud computing is supposed to be cost efficiency, but there is a flip side to the agility gained by using public cloud computing. Costs can easily get out of control if your cloud services are not effectively provisioned or properly governed and managed. Read on for more....

Tips For Better Cloud Expense Management

Here’s a free resource dedicated to help you with all the necessary decisions in implementing a cloud migration strategy (public, private, hybrid, multi)....taking all the potential stress out of the picture.  For free help with sourcing and comparing potential cloud vendors....as well as with network security and design as well as cloud expense management....simply ask at the below link.  It’s as easy as 1, 2, 3

Cloud Services

5 Steps To Proper Enterprise Data Protection

If enterprises want to protect sensitive information, they need to implement an effective enterprise data protection system. Read more here....

5 Ways To Proper Enterprise Data Protection

To learn more about all the options available to you for meeting your organization’s data protection and network security strategy requirements….including security posture and risk assessments ....plus comparisons of top tier network security providers and what they have to offer, simply ask us at the following link (FREE). It’s as easy as 1, 2, 3.

Network Security And Management

Everything You Need To Know About 5G Business Security

Now's the time to explore both 5G benefits and 5G security risks for business before you unleash the full power of 5G on your business. Read on for more.....

Everything You Need To Know About 5G Business Security

To learn more about all the options available to you for meeting your organization’s data protection and network security strategy requirements….including security posture and risk assessments....plus comparisons of top tier network security providers and what they have to offer, simply ask us at the following link (FREE). It’s as easy as 1, 2, 3.

Network Security And Management Options

How To Succeed With A Cloud Transformation Strategy

No one ever promised cloud migration would be easy, but organizations can create unnecessary hurdles for themselves. Read this article for more....

How To Succeed With A Cloud Transformation Strategy

Here’s a free resource dedicated to help you with all the necessary decisions in implementing a cloud migration strategy (public, private, hybrid, multi)....taking all the potential stress out of the picture.  For free help with sourcing and comparing potential cloud vendors....as well as with network security and design....simply ask at the below link.  It’s as easy as 1, 2, 3

Cloud Services

4 Ways IoT Is Changing Retailers CX Game

When it comes to digital transformation in retail, omnichannel marketing and the customer-first approach are dictating the trend. Data collection, personalization and general convenience of customer experience (CX) are especially in the spotlight, creating demand for any technology enabling them.

In this environment, Internet of Things (IoT) in retail is still a relative newcomer among the most promising technologies. Combined with other prominent technologies today, IoT is well on its way to earning its status as a fixture of the retail market.

So what does it have to offer?

4 Ways IoT Is Changing Retailers CX Game

Keep in mind that the critical foundational piece to the success of any IoT application and it’s IoT ecosystem is network connectivity. That said, this FREE resource is uniquely positioned to source the right IoT connectivity network backbone solution for any IoT application whatever it may be....wired or wireless. They can even help with the network design and security effort. All at zero cost to you.  Simply ask....it's as easy as 1, 2, 3.

IoT Connectivity

The Cloud....A Major Player In Digital Transformation

The primary goal of a successful digital transformation is to expand business potential through modern, streamlined, digital workflows. Efficiency and agility are the key attributes of a successful company, achieved through the simplification and automation of vital workflows.

The Cloud....A Major Player In Digital Transformation

Also, here’s a free resource dedicated to help you with all the necessary decisions in implementing a cloud migration strategy (public, private, hybrid, multi, security)....taking all the potential stress out of the picture.  For free help with sourcing and comparing potential cloud vendors....as well as with network design....simply ask at the below link.  It’s as easy as 1, 2, 3

Cloud Services