PBX Vs VoIP...Making Sense Of Today's Business Phone Systems
Some will say that a PBX system is more reliable than a VoIP system because of VoIP's dependability on an internet connection. That may have been true a few years ago but just as technology has quickly evolved in the last few years, VoIP has also evolved to bypass these emergency situations with simple call forwarding features.
If you're running a business you'll want to take any chance to save on expenses, so investing on business phone systems that can reduce your monthly phone bill should be a no brainer. With traditional analog PBX business phone systems, the initial cost can be significant when you factor in equipment and installation costs, as well as the maintenance and long distance fees which can become significant over time.
Like most business owners, you probably intend to expand your business. Even if you don't have any immediate plans to expand your business locations, internal expansion is on every business owner's mind. With a traditional PBX, expansion meant having to install more cables, purchase the hardware, and additional maintenance costs.
Before the technology we know today, businesses hired receptionists and secretaries to physically connect communication lines to their desired destinations using switchboards. By the 1990s, VoIP started to become more popular with its ability to exchange voice data on other devices such as PCs. Fast forward to today's communication methods and we're surrounded by endless ways to stay in touch with each other right at our fingertips. In an effort to modernize business communications, the traditional analog PBX phone system is becoming more cloud based, evolving into what is known as IP PBX and Hosted PBX. Now, there is no need for excess equipment since this communication technology is making its way to the cloud.
If you're looking for a modernized VoIP phone system, be aware that VoIP and IP PBX have become similar technologies and getting the most out of these communication methods depends on the quality of the provider. With the rapid development of multi-channel communication tools and devices, it's easy to get lost in the novelty and endless list of features but always remember your specific VoIP phone system needs and the value that your new communication strategy can bring to your business for longevity and growth.
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Labels: Business Phone Systems, PBX, Voice Network, VoIP
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