The Future Of 5G (VIDEO)

In this video from the Cyber Heroes Adventure Show Keith Fuentes, VP Customer Success Team, Samsung Electronics; Scott Schober, CEO, Berkeley Varitronics Systems; & Peter Elliott, President, Telecom Insurance Group unpack the challenges and opportunities regarding the 5G rollout!

The Smart IT Strategy That Saves Every CIO Time, Money, And A Whole Lot Of Frustration

How do you search for IT infrastructure and telecommunications services when you need them? 

It can be a costly, time consuming, frustrating, and high effort experience...unless you have a secret weapon.  It's even better when that secret weapon is free.

If you are like most companies, you might go online to see which service providers can service your area, realizing that not all of them present accurate information about your specific location online at their web sites.

If you have multiple offices across the country or even across the world and want to standardize on one carrier, what are your network service provider options?

When you find one, then you play telephone tag with that carrier for several days until you find the right person there that can answer your questions about service, availability and price.

And all this assumes that you already know exactly what you’re looking for … don’t expect them to take the time to ask and fully understand your application or requirements, or in doing so, to suggest a better approach, perhaps even with a less expensive option. Then a few more days pass before you finally get a price from them for something that hopefully, maybe, with any luck, will meet your needs.

Then you repeat the process for the next carrier that can service your location while another week passes, and so on.

So say you found four service providers who could service your location with your requested service. Given about a week to get a price from each one, now a full month has passed since your first phone call to find out if this will fit into your budget. In the meantime, your competition is passing you by and business continues to be prosperous … for your competition, who found a better way of doing this mundane and arduous task. More on that in a minute.

Do you see the fundamental problems here? Let’s outline them:

Problem #1: It’s now a month later and you are still at basically the same place you were a month ago with no circuit on order.

Problem #2: Are you really comfortable that you have contacted ALL the first tier carriers that can service your location? Could there be others?

Problem #3: If you found a “super price” from a second or third tier carrier, are you comfortable they can really provide what you need; comfortable enough to not use a first tier carrier? Yes of course you search for reviews online but is what you find fact, fiction, marketing hype, or even comments from an isolated eternally-disgruntled customer?

Problem #4: How comfortable are you that the prices you were given for the circuit are as aggressive as the carrier is willing to be with them? How do you know if better pricing is possible with a first tier carrier?

Problem #5: If you order the circuit, sure they have 24×7 tech support but who’s going to go to bat for you if the carrier is not resolving the problem or the people in billing don’t understand why your invoice is wrong … again?

Problem #6: You’ve got a business to run, and taking time to deal with the problems above are not allowing you to focus on much more important tasks to make and keep your company as competitive and profitable as possible.

We Have A Solution To These Problems For You

We are telecom professionals with many years of experience in the world of telecommunications and circuits, and we work with 90+ first tier and top tier carriers every day.

Use us as your telecom go-to people when you need telcom services!

You don’t have to (and should NOT have to) wait weeks to get pricing back from all the first tier carriers that can service your location. With our patented software and technology, we can provide you with that information in a matter of minutes, showing all your reputable carrier options on one page.

And since we have taken the time to talk with you to fully understand your application and requirements, both for today as well as in the future, we can suggest alternate technologies and other possible solutions that could save you money, perhaps approaches that you weren’t even aware of or didn’t realize could be provided in your area.

Price? We have a Low Price Guarantee for you. For any quote we provide you, we guarantee that the pricing shown for each carrier is the lowest price that that carrier will offer, even if you go to that carrier directly. The reason we can do that is because of the volume of business that we provide to our partner carriers every month, which allow them to enable us to give you that lowest price, guaranteed.

Can we also resolve problem #5 above? Again we are there for you. Based on the volume of business that we do with our partner carriers, we have a direct line into senior management at each of those carriers. If you are ever having a problem with your circuit that the carrier is not resolving, please let us know, because we are happy to go to bat for you to make things happen on your behalf for the entire life of your circuit.

 Let Us Be Your Telecom Broker

You are not charged a penny for our services, so use us as your telecom broker. You’re getting the guaranteed lowest price from 90+ first tier and top tier carriers, and you are getting service after the sale for as long as that circuit is active.

It doesn’t get better than that.

Visit us today at.... FREE NETWORK DESIGN SUPPORT

Follow us on LinkedIn, Facebook, and Twitter 

Why Buy From A Master Agent?

What follows is expert advice from my friend Sean Goines....

Time for some true confessions: The first telecom sales company I worked for was a multi-level marketing company.

There, I said it.

Although “technically” we sold long distance services, the *real* money was made convincing other people to sign-up underneath you. I’m sure you’ve no doubt been approached several times by network marketers swearing that their MLM is ground floor and that you’re life is going to change dramatically for the better. Maybe you’ve even joined one!

For me, the real comedy—and irony—happened when two rival network marketers from the same company would fight over a recruit. I loved watching people try to pitch the same opportunity differently and try to sell the prospect on why their downline was the superior choice.

DO YOU NEED A MASTER AGENT?

The role of master agent often seems to mimic the MLM model. They all have contracts with the same suppliers, and they all pay residual commission. On the surface, they all look like different downlines of the same MLM. Many agents I talk to think master agents are a waste and that it’s better to work with carriers and cloud providers directly.

This begs the question: Do you need a master agent and if so, how do you choose?

MASTER AGENTS MAKE QUOTAS

Almost every network and cloud provider requires its partners to hit monthly, quarterly, and/or yearly sales targets. For years, agents believed that these quotas wouldn’t be enforced and they were—until recently—correct. But with the increased consolidation of network and cloud providers, the new regimes (and their attorneys) have been actively sending out cancellation notices and cutting off commissions to partners not meeting the revenue commitments they signed up for years ago.

The best way to protect yourself from this fate is to sell under the umbrella of a master agent who is consistently on the top of the sales stack. Top producers do themselves a double-favor by safely meeting their sales quotas and at the same time making themselves indispensable members of the provider’s outside sales channel. There is safety in consistent production and favorable contracts that only top procuring master agents can negotiate.

MASTER AGENTS DO COMMISSION RESEARCH

Unfortunately commission errors happen. Sometimes the systems get confused, people get confused, or worst case, accounts are stolen by rogue members of a provider’s direct sales team. A good master agent has software, audits, and procedures that can catch, fix, and seek back pay for the errors that it will find on YOUR commission report.

Without a master agent (with a robust commission assurance team), plan to spend one hour per $50K in billing you sell, and more if you’re owed back commission.

KNOWLEDGE DRIVES SUCCESS

With so many supplier options available, it’s difficult for agents to keep everything straight!

A good master agent will take the numerous hours required to both learn the many suppliers, understand their differences, and when to recommend one over the other. Even better, some master agents hold weekly training calls, organize in-person training conferences, and will even talk to your clients for you in order maximize your chances of closing a deal.

Make sure the master you work with teaches YOU a thing or two about the suppliers you’re pitching, or has an automated pricing tool to provide additional assistance.

Human knowledge combined with intelligent software will make you unbeatable.

CHOSE THE RIGHT MASTER AGENT FOR YOU

So you’ve decided you’re going to use a Master Agent. How do you choose which is right for you?

Choosing the right master agent is sort of like dating.

On the surface, we all kind of look alike. But dig a little deeper and you realize the details matter.

You want to look for a master agent who makes you bigger and better, not just one who takes you out for dinner once in awhile and pesters you for more business!

You want to go beyond the MLM peer-pressure sales tactics and look for concrete tools and services that help you scale.

A MASTER AGENT FOCUSED ON YOUR SUCCESS

Today’s technology is changing at a rapid pace. On-going education is crucial for you to stay ahead of the curve. FInd a master agent with a consistent training calendar. While attending two- or three-day events can be exciting and a great way to immerse yourself in the latest research, it can be a bit overwhelming. Look for a master agent that offers not only an annual summit, but weekly training to keep you on your A-game all year.

Additionally, sales success involves knowing your customer. Find a master agent with strong customer research, client interaction and implementation support to help you move your clients through the sales process.

INTERVIEW QUESTIONS FOR A MASTER AGENT

You take your business seriously and you need a master agent who is aligned with your business goals.

As you are looking for a master agent, here are some questions to ask in your interview process.

1. Will I have a dedicated support team to call for questions, quotes, and support, or will I call into a central helpdesk?
2. Do you have tools to make me more efficient in preparing quotes and finding the right services for my customer?
3. What are your areas of expertise? If you have a strong client base in a particular vertical or product set, find a master agent that complements and supports that.
4. What other services do you offer to help me win deals? Do you have engineers, project managers, big deal teams, or marketing support?
5. How can you help me get my new business off the ground?

These are just a few focused questions to ask when choosing a master agent. What other questions will you ask?

TELARUS COMPLIMENTS YOUR BUSINESS

Most masters do the basics, and do them well. But if you want a master agent that supports your success in the best way possible, look for a company that invests in their partners and takes ownership in their success.

Here at Telarus we are focused on building tools and service departments which fundamentally change the very definition of a master agent. With the support we provide we can literally become your sales department, customer service department, engineering department, and even your credit union.

To give you an idea of services and tools you can look for, here is a list of things that we offer our partners to help them sell more:

1. Automated pricing tools (coax, Ethernet, T1, PRI, Satellite, 4G)
2. Mobile apps with fiber maps, supplier contacts, and up-to-date sales numbers
3. Free circuit monitoring on every circuit sold through Telarus
4. Carrier-neutral sales engineering (network, UCaaS, phone systems, and more)
5. White-labeled customer account management (renewals, moves, adds, changes, bill review)
6. Commission advance programs (equivalent to an SMB loan)
7. Flexible commission programs (up-front vs residuals)
8. Demand generation (for qualifying partners)
9. Marketing and graphic art assistance
10. Weekly training calls
11. In-person training and networking events
12. Project management
13. MDF funds
14. Ability to pay referral partners on behalf of our agents
15. CRM software (quotes, proposals, orders, commission history, all in one place)
16. White-labeled sales reps to close deals for you

PARTNERS IN SUCCESS

That’s what a true partnership looks like, and how the telecom, cloud, and UC game is going to be played going forward. Don’t fall for the MLM tactics that are still used in this industry today. Make your master earn the commission they keep. Put them to work for you and watch your business explode, without the risk of working direct with a carrier!

If you’d like to explore this topic more, take a second and send me a private LinkedIn message and we’ll join forces to help you dominate in the network, UC, and cloud space. You can also call our partner hotline at 877-346-3232.