Restaurant Technology News, Tips, Insights, And More … Pay Attention!

 

The emphasis on digital transformation in today’s business world has had a profound impact across the restaurant industry specifically … from supply chain to kitchen to table. Resulting technology advancements in areas such as artificial intelligence (AI), Internet of Things (IoT), machine learning (ML), SDWAN, and cybersecurity have enabled many restaurant organizations to achieve noticeable improvements in operational efficiency, marketing impact, customer experience, cost management, POS security, and much more. The options available to you for innovative restaurant technology applications and digital strategies are numerous. You simply need to decide what is the best fit for your specific organizational goals, environment, and customer base. 

Of course, it’s wise to not just follow the crowd and jump right in with both feet. You need to be smart about it. This article will share some resources available to you that will help you make informed decisions on adopting the right restaurant technologies and digital strategies for your organization.

Restaurant Technology News, Tips, Insights, And More … Pay Attention!

Why Vendor Risk Management Is A Critical Piece Of Your Cybersecurity Strategy

 Most companies spend significant resources on internal cybersecurity (rightfully so), for example, vulnerability scans, SIEM, centralized log management, or end-user security awareness trainings, and lot more. But unfortunately, they also tend to make a cardinal mistake of not extending the same diligence towards their vendors or third parties.

Sadly, they too often don’t seem to realize the full magnitude of dangers this approach involves. After internal employees, your vendors are the second weakest link of your (security) chain.

If your company chooses not to verify the security of its vendors/third parties, then it is significantly increasing its own RISK while reducing the security assurance of its own information systems.

It is essential for all security managers to realize that if a data-breach happens at your company and the cause of this breach is found to be at any of your third parties, it is still your company’s name and brand that is at risk. You are not absolved of your own legal responsibilities and your company may be penalized for this error.

Read the article to learn more .... and what to do about it:

Why Vendor Risk Management Is A Critical Piece Of Your Cybersecurity Strategy

How The Internet of Things (IoT) Can Help Restaurants Improve Efficiency, Productivity, And Cost Management

 

In this era of technological advancements, the Internet of Things (IoT) has emerged as a game-changer across various industries, including food service. For restaurants, IoT is proving to be a crucial tool that drives efficiency, enhances food safety, mitigates risks, and boosts transparency across the supply chain.

There are many reasons that restaurants should embrace IoT and leverage its potential to maximize growth and streamline operations. Read this article for a deep dive into insights, advice, strategies, and the benefits of leveraging IoT in your restaurant:

How The Internet of Things (IoT) Can Help Restaurants Improve Efficiency, Productivity, And Cost Management

How Call Centers Can Improve Customer Experience With AI Enabled Accent Neutralization

 In our connected world, being able to communicate clearly is important for great customer experiences. As businesses expand globally, misunderstandings due to accents are popping up more often. That’s where accent neutralization technology comes into play—it’s shaking things up for customer interactions in call centers and beyond.

So, what is accent neutralization? Basically, it’s software that uses advanced AI to modify a speaker’s accent in real-time, making it easier for listeners to understand what’s being said. This technology is a game-changer for companies looking to boost customer satisfaction and streamline their operations.

Read the article to learn everything you need to know....

How Call Centers Can Improve Customer Experience With AI Enabled Accent Neutralization

How Digital Technology Is Having A Huge Positive Impact In The Restaurant Industry

 

Digital transformation employing technologies such as Internet of Things (IoT) and artificial intelligence (AI) is transforming the restaurant industry, offering new ways for operators to enhance efficiency, improve customer experiences, and boost profits. The key for operators is to start small, implementing IoT and AI tools where they can make the most impact. With the right strategy, restaurants can harness IoT and AI to stay competitive and thrive in a fast-changing market.

Restaurant operators juggle ever-changing guest expectations and the many things that can “go wrong” daily. So, when adopting technology like IoT and AI, their main question is, “How can this truly help my day-to-day operations?”

Read this article for a deep dive into insights, tips, strategies, and tools for adopting IoT and AI for restaurant operations.

How Digital Technology Is Having A Huge Positive Impact In The Restaurant Industry