Saturday, November 30, 2013

Helpful Tips on Renewing Business Telecom Contracts

Helpful Tips on Renewing Business Telecom Contracts
By Dean Rowen

You have a contract with your telecom carrier that hopefully ensures you are getting the most aggressive discounts and/or price points available. Typically these contracts will range from 1 to 5 years (3 is the most common). There are a few important questions to ask as you enter the final year of the agreement... "Have my telecom needs stayed the same?" "Are there changes in the marketplace related to rates or service offerings?" Chances are both of these items are prevalent. Depending on your situation, there could be tremendous cost reduction opportunities. Here are some helpful tips you need to know before renewing most telecom contracts.

1) Many contracts will automatically renew. Many contracts have a fine print "evergreen clause" that will auto renew if the carrier is not otherwise notified at a predetermined interval. Keep a record of the exact expiration date to evaluate and discuss your company's needs prior to renewal. Negotiation leverage will disappear when there is a new term in place.

2) Determine the telecom needs of your business. Evaluate the company's needs for all lines, circuits, and other services. Reviewing inventory prior to contract renewal is essential to avoid committing to services no longer in use. What are the future goals of the business or challenges that may be faced? These questions will help your company structure a new agreement that can offer flexibility regardless of the business climate. Planning for the future and ensuring the new contract is favorable to your needs VS the carriers is critical.

3) Carriers will negotiate if needed. Virtually all carriers will negotiate the terms of the contract. Carriers want to maintain business. However, a small amount of front end due diligence can have a dramatic impact on the outcome. Remember, it is in their best interest to work with you. They realize this is a competitive climate and having that research in your arsenal can provide significant impact.

4) Review the Offers. After gathering information and sharing your needs, your next step is to review your quotes. Remember that there are many ways that pricing is presented. Also, depending on your situation, a strong, binding SLA, a good Business Downturn Clause or a large signing bonus may have a much greater benefit than a slightly lower cost per minute. Make sure you have enough information to make an informed decision.

5) Before signing the new contract Read, reread and read again. Having another set of eyes review from a legal perspective in telecom law is also helpful. Make sure all fine print and any hidden fees are brought to the table. Review each and every component of the proposal and ensure that it is also represented properly on the contract. Review the expiration date and discuss any fees associated with early termination.

Every company's situation is unique and different. As such it is important to note this is not an all inclusive list of contract components. Depending on the complexity of your situation you may want to bring in a professional to sort through all of the minutia. Regardless of your needs, the items above can make a significant difference in the success of your renewal. Happy Negotiating!

Visit to find out about getting a thorough review of your telecommunications needs

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Wednesday, November 27, 2013

The Top 5 Mobile Apps Your Mobile Operator Doesn't Want You to Know About

The Top 5 Mobile Apps Your Mobile Operator Doesn't Want You to Know About
By Charles River

Ever got a shock bill? Frustrated by the ever increasing telephone bill? It happens to all of us. Take this scenario, suitcases packed, holiday here I come. After the holiday an unpleasant surprise, an enormous operator bill as your iPhone has been synchronizing email or you have been calling friends and family back home. Or remember this situation... your kids have gone crazy texting (SMS) and phoning with their friends on your mobile?

If you have a smartphone you might be surprised that there are apps on the market that will allow you to make cheap calls, eliminate texting (SMS) cost, and allow you to have free mobile data access. All smartphone apps that will help you save money are sometimes the best-kept secrets around.

1. WhatsApp - Free SMS

The first App that will save you money is called WhatsApp. WhatsApp allows you to never pay for your texting (SMS) anymore. This is a cross platform (iOS/Android/) allowing you to send instant messages to all of your contacts that also have WhatsApp. WhatsApp is used by >200 million users globally, WhatsApp is a paid app ($0.99). Go to the Whatsapp website to download the app.

2. Yelo - Cheap Calls

Roaming, international calls, long distance, phone cards? Your answer to reduce calling cost is Yeloworld. It is considered the best calling app. With Yelo, users will save up to over 90% compared to leading operators and service providers such as Vodafone, AT&T, T-Mobile, SkypeOut, Jajah, Google Voice and Rebtel. These really cheap calls have great quality so you will never feel like you should pay more for all of your calling needs. With Yeloworld you can make cheap calls to mobile phones and even landlines globally (>200 countries). To download the free app (iOS/Android):

3. Onavo - Reduce Mobile Data

Onavo is another money saving app. This app will really help you to save on your data usage. Onavo can help you to reduce your data usage (30-50%) by using advanced data compression. As most operators are moving to a maximum data usage (mb) on the mobile data plan, whereby you have to pay for the extra usage, Onavo ensures you get the most out of your dataplan. Go to the Onavo website to download the app.

4. Fon - Free Mobile Data

Fon is a must-have app, that will allow you to stop paying for mobile data. Fon gives you free access to 7 million WiFi hotspots across the world. All you need to do is locate a Fon hotspot and you will have free internet. All it requires for you is to become a Fon member by buying a Fon router (Fonera). Fon has been signing deals with BT, MTS, Oi, SFT and other operators, so expect them to get coverage in all major countries in the next years. To download the app:

5. WeFi - Free Hotspots

The fifth and final app is called WeFi. This is an app that will again help you to get free data on your smartphone. This app has about 100 million Wi-Fi hotspots in their database. Go to the WeFi website to download the app.

The above mobile apps will help you to reduce on your mobile cost, while getting the maximum out of it.

A last tip is to always check on how to manually switch off mobile data or calling on your phone when you start your travel or how to switch back to your own operator when returning from travel. Smartphones nowadays are very smart, but somehow not smart enough to ask you whether you would like to switch off mobile data or calling when you are in roaming (not on a network of your operator). Or is this the killing feature for operators to enjoy enormous margins?

Ever got a shock bill? Frustrated by the ever increasing telephone bill? It happens to all of us.

If you have a smartphone you might be surprised that there are apps on the market that will allow you to make cheap calls, eliminate texting (SMS) cost, and allow you to have free mobile data access. All smartphone apps that will help you save money are sometimes the best-kept secrets around.

Get going with the following mobile applications:
1. WhatsApp - Free SMS
2. Yelo - Cheap Calls
3. Onavo - Reduce Mobile Data
4. Fon - Free Mobile Data
5. WeFi - Free Hotspots

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Saturday, November 23, 2013

The Importance of Reading Phone Reviews Before You Buy

The Importance of Reading Phone Reviews Before You Buy
By Dave Wontek

Mobile phones have become a part and parcel of our daily lives. It is not possible to complete one single day without a cell or smart phone. Nowadays cell phones are the most powerful medium of communication. People can call, chat or send message to any part of the world with ease. Smart phones have also become a stylish part of our lives by providing different features and functionalities. There are many cell phones manufacturers in the market nowadays like Nokia, Samsung, Sony Ericson, BlackBerry etc.

When you want to buy a new cellular phone, what are the different choices available as per your requirements? What are the best phones with certain features available within your budget? How to choose the right cell phone for you and not trust on any attractive advertisements? All these questions can be answered by only one thing, that is, you need to read all the phone reviews before buying it.

Steps of reading phone reviews

� Firstly you will see the specifications of mobile phones, such as price, operating system version, memory capacity, camera resolution, internet, gaming, battery life, music player and application support etc.

� Then you will select the right cellular phone as per your requirements.

� Then you will read all the reviews for that particular cellular phone. Reviews will include advantages and disadvantages of the cell phones based on people's experiences.

� Sometimes you will also get comparison of two phones who are strong competitors of each other in terms of performance, price, features etc.

Advantages or benefits of reading phone reviews

� Detailed, thorough and complete review is provided by some of the websites where they start with the features, technical specifications and then the user reviews

� Offers facility to buy cell phone with the best specifications and within budget

� Provide great value for money and high return on the user's investment in terms of satisfaction and features

� Saves the users from investing or buying cell phones that have poor user experience in terms of features, reliability and quality

� Avoids tension or worries of selecting the wrong cell phone and then sell it at a lower price in case of dissatisfaction or discomfort

� Gives complete knowledge of the latest models provided by different phone manufacturers around the globe

Some websites provides comprehensive and elaborate analysis and reviews of the cell phones while some websites provide only brief and overview of features for any cell phone. Some mobile phone review sites provide honest and authentic user reviews while some websites show fake reviews. Video reviews are also provided by some sites where they show how the cellular phones looks when taken in hand, the touch and feel effect, show different menus and functions of the phone such as ringtone quality, photos taken with camera and other features.


It is always advisable and a wise decision to read the phone reviews before buying it. It will save your money and give the best phone that fully satisfies your needs and requirements.

Dave is a writer for in his years as a latest technology writer for Android and iOS products, he recommend for saving money on the latest Android devices the Sim card kits for either Net10 or Straight Talk are the best Value, this after writing dozens of Prepaid Reviews in particular Straight Talk Reviews in conjunction with Wontek.

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Wednesday, November 20, 2013

What Would Smartphones Be Capable of Within the Next 5 Years?

What Would Smartphones Be Capable of Within the Next 5 Years?
By Ross Toorani

What will we do with our cellphones within the next 5 years?

Smart phones have changed the way people conduct business and watch TV. People no longer have to get on a desktop computer to search the Internet. Smart phone users can carry out a variety of tasks, such as writing, scheduling appointments, play games, listen to music, watch videos, participate in online shopping, watch movies and more. This leads people to saying; what will we do with our cellphones within the next 5 years?

Many companies are getting creative and coming out with different technology every year. Smart phone users may have the ability to touch an item through the phone in the near future. If someone is shopping for a shirt, then the shopper can feel the fabric through the screen.

Companies like Apple have people asking; where are smart phones going? Apple comes out with a smartphone about every year and customers are always wondering what they will add next. How smart phones will affect the usage of computers? In the next few years, tablets, netbooks, desktop computers and laptops will become obsolete. The smartphone is going to be able to perform all of the functions of a regular computer.

Many people are still using a laptop or desktop because of the interface. Keyboards are the best method of inputting data and it is hard to perform some activities on a four inch screen. However, future technology will change the method for inputting data. Voice recognition is getting to a point that it can replace the keyboard. There are other options, such as infrared keyboards, muscle-computer interfaces and brain-computer interfaces. These devices in the future could reach a maturity level that they are favored over a conventional keyboard.

What will be the next generation of cellphones? The next generation of cellphones will have hardware advancements. It is a hassle to charge phone through a cigarette lighter or electric socket. Wireless charging will be available in the future and something to look forward to as a cellphone user.

Security is another issue because passwords are inadequate. Cellphone companies are going to find ways to make cellphones more secure to prevent people from stealing information. Smartphones of the future may require a fingerprint or an eyeball to unlock it for use.

Are we going towards the global village via cellphones? Technology is bringing people together in all corners of the world. Smartphones are going to take the Internet and information it brings to the next level. Technology gives people access to information and changing lives.

If you are interested to find out more about smartphones and apps visit or visit us at

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Saturday, November 16, 2013

The Key Components That Make a Successful Unified Communications System

The Key Components That Make a Successful Unified Communications System
By Harveen Pal

Unified communications (UC) is a system that integrates the diverse communication applications and tools into one comprehensive environment for optimizing business processes. This merger has transformed business communication and brought about improved functionality, higher employee productivity and reduced IT management expenses in the company that uses it. No wonder unified communications is becoming increasingly indispensable for all types and scales of businesses.

The relevance of these solutions is increasing also because of the growing trend of remote working. In the past few years, there has been an increase in the number of employees who do not go to office to work. While this gives great flexibility to the workers, the company also benefits as it saves on renting of office space, power costs, provision of amenities for employees, etc. The concept of remote working depends a lot on UC for success.

To determine whether your business can benefit from unified communications, you have to understand what it exactly means. It is a solution that comprises of several components. Some of these include

  • Call Control: The IP PBX is an important UC enabler as it provides the basic plumbing that is required for this solution.

  • Video: Video is a critical link of unified communications. Easy connections and high-definition videos make video conferencing a powerful business tool that offers a great experience to the participants.

  • Presence: Presence enables assessing the users' present availability as well as ability to interact and communicate. In the business world where time is of primary importance, Presence forms the cornerstone of successful UC.

  • Instant Messaging: Instant messaging translates the availability of a person into effective communication and is therefore, an important UC element.

  • Unified Messaging: This integrates fax, email, voice mail and other communication technologies and allows the users to access the messages from a single interface.

  • Mobility: Mobile communication devices are commonplace today. Their integration with the enterprise communications enables the users to work efficiently from wherever they are as the audio or video communication can be launched from the mobile devices too.

  • Collaboration & Document Sharing: Collaborative capabilities like audio, video and web conferencing, file/document sharing, white-boarding, shared workspaces, etc. allow the participants to engage in real-time interaction and simultaneously look at common documents and presentations.

As both the vendors and users of UC are realizing the potential offered by this technology architecture, its deployment is increasing at a fast pace. The businesses that have implemented the system have got a definite edge over the ones that haven't progressed to it yet.

By enabling you, your employees and your clients to communicate and collaborate with each other from wherever they are, unified communications solutions offer the perfect communication system for your business.

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Wednesday, November 13, 2013

Benefits Of Using Managed Communications Network For Your Business

Benefits Of Using Managed Communications Network For Your Business
By Ariel Norton

A virtual private network or a managed communications broadband VPN network is an inexpensive solution for connecting to you, suppliers, workers, and customers. There are innumerable benefits associated to using managed communications. Every medium and large-sized business requires secure access of systems and information to let the staff connect with them through remote networking. Even small businesses are increasingly switching to managed communications to securely exchange information.

But a VPN network is quite complex to carry out and keep up. Even the slightest technical error can have a serious impact on the network performance and workers in remote locations will be unable to gain access. That is why when a VPN network is not managed it can prove at times as a very problematic issue for the business. The latest advancement in the broadband VPN technology allows you to link load-balance broadband and broadband. This gives you the flexibility to choose the area for your bandwidth capacity.

With the help of the right investment in IT systems including broadband VPN networks, companies can substantially reduce their costs and efficiently work over a wider geographical area. Having access to a global broadband network can help small or medium-sized business to act like large ones. Being able to connect with a wider audience is sure to give the business a boost. Managed communications can help you to effectively communicate with your business colleagues and partners in diverse places without having to use a public network for the same.

Most managed communications service providers will be able to give you customized services to suit your requirements. You can make broadband connectivity at high speeds to any desired place. You can even choose specific network speeds between different locations. One of the best things about this service is that there is no limit on how many sites you want connected on this network. These networks make use of layered IP technology and carrier grade 3DES architecture that make sure security and privacy on the network.

Network professionals handle the installation and maintenance of these systems with ease to make sure you get uninterrupted connectivity. This will make sure a smooth-functioning of your business activities. With a managed communications broadband VPN, you can make the information you give to customers available regardless of the area they are in. The above mentioned benefits show that having a managed VPN service can give you an edge in the competitive business environment.

In the communication world there are several important things to have in place for your company to be successful. Such things like a content distribution network, interactive video services, managed communications and wireless technology are all important pieces to have in place for your business to run smoothly.

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Saturday, November 09, 2013

Mobile Phone Networks (2G, 3G, 4G) - What Exactly Are These?

Mobile Phone Networks (2G, 3G, 4G) - What Exactly Are These?
By Prasanna Londhe

As usage of the Internet on mobile phones increases, there are terminologies that are thrown around by manufacturers and mobile phone operators at the junta. The 'G' in 2G, 3G, 4G even stands for Generation. The previous iteration of mobile technology used analog radio signals. Since 2G, digital radio signals were used instead. After the introduction of 2G, the previous generation was referred to as '1G' or 1st Generation of wireless telephone technology.

After 2G, came two stepping stone iterations that most of us will associate with. With 2.5G (a.k.a GPRS) brought internet speeds up the range of 100 kbps. Next in line was 2.75G or EDGE, which increased the maximum theoretical speed by more than double to 236.8 kbps.

Next came the big leap - 3G. OK, the leap may sound big in terms of the push from 2 to 3(G), but actually the speed didn't really increase greatly, since the first iteration of 3G took it up to 384 kbps. But it was the beginning of a new revolution in mobile internet - Phones started coming out with front-facing video cameras the speed had crossed an acceptable standard (back then, that is) to conduct video calls.

3.5G brought a quantum leap, taking speeds from kbps to Mbps - 3.1 Mbps to be precise. Tech enthusiasts will remember this iteration as HSDPA or High Speed Downlink Packet Access. This is the minimum speed that we can expect to get with our 3G networks in India today. The speeds more than doubled to 7.2 Mbps after.

3.75G was the final step before the evolution to 4G. Known as HSPA (and HSPA+), speeds began at 14 Mbps and reached 21.1 Mbps as was implemented and advertised by some telcos in India (like Reliance). The final leg seen before 4G was DC-HSPDA, with a theoretical speed of 42 Mbps.

4G (a.k.a LTE or Long Term Evolution) is currently the fastest generation of mobile internet technology with a theoretical cap of a blazingly fast 100 Mbps. Open Wireless technology (OWA) is one of the prime technology for 4G and beyond.

Also, remember that all these terminologies are pertaining to GSM networks. CDMA networks had for many years been bottle-necked to 3.1 Mbps with EV-DO (in layman's terms CDMA's 3G network). But since 4G, CDMA operators have adopted LTE technology which eliminates the competitive disadvantage they've had against GSM all this while.

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Wednesday, November 06, 2013

How to Develop a Secure Cloud Strategy in Six Steps

How to Develop a Secure Cloud Strategy in Six Steps
By Vic Levinson

The first step is to start with the data. Data should be classified by risk and sensitivity levels according the business values. Obviously, high risk and highly sensitive data is at the core, less risky or non-sensitive data is at the periphery. Access is then determined in conjunction with this segregation and by regulation as well. Even though data may be deemed non-sensitive, there may be regulations in place to mean then it must have access to it controlled.

The second step is to address the organization's users. User's access should be determined by specific roles and also on a need to know basis. Beware of users with grandiose ideas of what their responsibilities are and of their own sense of importance. Sales may want access to finance records, but they may not really need it.

Thirdly, your cloud environment has to be the right fit for your enterprise- based on your data and your applications. Some line of business applications may not be applicable for the cloud based on their platform or specific functions within the business. At this point, your data determines if you are going to be on a public cloud, private cloud or hybrid. The IT department needs to build strategies that will take full advantage of the cloud that will meet the business objectives and be secure.

Determine your controls. With the proliferation of employee owned devices being used in business environments and consumer access to corporate information, IT has to contend with managing the various operating systems, devices, identities and applications. Take a data centric approach to identify and implement controls based on your data standards and cloud feasibility.

The fifth step is akin to adding the special sauce to a recipe. This is when you engage a cloud provider that has the expertise to bring it all together. This stage involves building a migration plan that is both flexible and secure.

As in all good recipes, the last step involves careful monitoring. Make sure that all of the controls are protecting the assets as they were intended to. Adjustments at this stage should be minor tweaks and not major policy changes.

Cloud technology is drastically changing how information is exchanged and stored. Businesses that quickly build and deploy these applications and take advantage of their benefits will reap the biggest rewards. To take the recipe analogy to its final stage, dig in and enjoy!

Prime Telecommunications has assisted thousands of businesses in the past twenty years dealing with technology and IT. Visit our website at to see how we can help you put together the pieces of your IT puzzle. We specialize in cloud applications from disaster recovery to hosted voice applications.

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Saturday, November 02, 2013

Why Unified Communications Is A Better Solution

Why Unified Communications Is A Better Solution
By Robert Fogarty

Unified communications is a service led solution that caters to the modern ways of working by bringing all your communication tools under one simple manageable platform so your business is able to develop faster and smarter operations. The idea is to create efficient processes and productivity that will cut costs along with earning more revenue by eliminating traditional communications that are causing chaos and are difficult to manage.

Communications by consumers is no longer just a simple phone call, the use of the internet and various devices, such as cell phones, tablets, and the like, are the norm for consumers. Not only are they using different devices but they are using different ways of communicating like with video, photos, instant messaging, and social networking. Unified communications makes all the devices on different communication platforms manageable and more effective for the consumer.

It uses a network based association policy, making it easier to transmit and develop applications that are flexible and immediate. A wide range of market solutions is used to facilitate both internal and external associations. These solutions are used through customer care, conferencing, IP communications, mobile and messaging applications. There is better control for relevant features like methods of contact, and monitoring of staff, making it a more efficient way of communicating.

Unified communications provides reliability to users. By integrating the transfer ability on different devices no matter what type of communication it is, such as instant messaging, email, or multimedia, having a prompt response is essential and that's what this tool does. Individuals can stay logged into system and the network, no matter their location, and receive their data through unified communications.

The Benefits That Make It A Better Solution

Unified communications offers businesses the following:

• The ability to share information, track it, and contact individuals more effectively and easier.

• The capability to manage different types of communication on different devices easily in a single platform.

• Chooses the best access point service for communications regardless of location of the intended party.

• It provides reliability.

• It improves ROI

• Unified communications adds value.

• Improves sales.

• Is economical.

Information transfer offered by unified communications integrated services include all forms of multimedia communications, but often getting prompt responses is just as important. For instance, data services are based of the delivery quality of the data, such as transactions involving services like online banking, e-commerce, and online transfers.

Unified communications gives people more comfort and flexibility in the operating industry. They're able to work from anywhere, not just their work station which can reduce costs. All of these services in a single provider makes it very economical and practical. There are many IT solution companies that provide this tool and as a hosted services operators can migrate customers from legacy services to more compatible services of today. Employing this tool, is making a difference in a business's success. In order to not be left behind, a business should discuss this option with a unified communications provider.

To learn lots more, please visit the following website:

Unified communications

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