Thursday, April 28, 2011

Cloud Computing For Small And Medium Size Businesses

Cloud means you can use resources and technology which were earlier expensive to use in your own small environment/ business. Cloud technology enables all businesses to get the best of technology at extremely economical costs.

Looking only at the Infrastructure component (memory, storage, raw compute power), cloud can be pretty compelling for businesses when compared to either deploying servers or utilizing dedicated hosting services. With the proper management portal, an enterprise can quickly deploy and manage servers as-needed with as much control as an in-house dedicated server, and without a lot of the hassles.

Some of the advantages for SMBs that we’ve seen are:

• Small to no capital required

• Smaller IT staff necessary

• Increased security and compliance certifications handled outside of the company

• Access to the right level of compute power – as fast as is needed, and only what is needed

With cloud, smaller businesses can have access to higher scale and more reliable storage systems, obtaining enterprise-class services with minimal expense and expertise.

You can operate your company from anywhere in the world provided you have internet access. Via the web youe can access your own software, your accounts, your documents, your CRM, your phone lines, your Live Chat, your e-mail, your software development tools and your payments/invoicing. This makes life so much easier!

Company owners are starting to see the benefits. If you'd like to see what the Cloud can do for you .... simply ask for the free help available here:

Cloud Computing

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Monday, April 25, 2011

Benefits Of Hosted PBX Systems

A Hosted PBX generally involves installing some sort of remotely attachable handsets (usually VoIP based, in today's world, but "Centrex" service does this well in the analog world, too) at a site, then putting the 'brain' of the PBX, along with it's primary PSTN connections, into a different site, usually controlled by a vendor.

There are several pros and several cons involved, but a lot of the answer comes with your level of comfort with the vendor, and your level of cost involvement.

In the end, the golden rule of telephony development is this .... "Do Not Mess With Dial Tone". Users depend on it, every day- and businesses live and breathe by their phones. If you find a reliable, cost-effective solution, then that makes a good fit- any chance of unreliability, and you are risking the business.

In a hosted PBX, there is one extra moving part- the link between your site and the provider- that you *must* ensure. If that should fail, all your phones will be down (unless you have some sort of backup line arrangement and local PBX hardware to fall back on).

Specifically, here are some pro's and con's of hosted PBX's:

Pros .....

1. Generally, a hosted PBX is less expensive to the end user. Most hosted PBX vendors work out some sort of 'pay per minute' or 'pay per handset' plan, and, since they put many different customers on their enterprise-grade PBX at a central site, are able to pass on savings. For a small site, it's very hard to beat a hosted provider's cost model, unless you've got a large number of handsets, or specific application needs that drive up the price.

2. Maintenance is built in. Hosted PBXs today generally use VoIP hardware- so handset Move,Add,Change work is done by the end user with no more difficulty than moving a PC. The wiring at your site is your LAN, and LANs have a generally high reliability factor. Most changes, therefore, are done at the PBX level- and the vendor can again leverage economy of scale- the changes are generally simple and done via web browser, so they can include the 'maintenance' for free, and get some high-level support on every problem.

3. High reliability of trunk lines, and generally lower cost per minute. Again, through economy of scale, the provider can almost always get a better per-minute rate than a small office can negotiate with the local telco, and can easily afford to have redundant call and network/PSTN paths by sharing them with multiple customers. Having a trunk failure from a hosted PBX center would be horrific, affecting potentially thousands of customers- the vendor simply won't let that happen. (or shouldn't).

Con's .....

1. Loss of flexibility. The hosted PBX company makes their money by providing a fixed package of services and devices to it's customers. If you want telephony applications that aren't on the 'menu', the answer may very well be 'no'. Don't like your handsets- you can't change them (beyond a range). Need to change your long distance provider? Forget it- you won't have one to select. In some cases, the vendor will own your number, making it difficult to change vendors without changing your business telephone number.

2. Reliability. As I mentioned above, you're now dependant upon your local LAN and the WAN connection between your site and the vendor. If you've got a small office on a tight budget, failures of either one may take a few hours- or days- to resolve, as you won't have the local resources to apply to them. On top of this, the cheapest WAN method is seen as the Internet- and the Internet itself may not be reliable. Call quality may suffer if your office is doing a lot of Internet traffic, or your Internet provider is having problems.

3. Business reliability. The best rates for hosted PBX companies come from startups. This has it's ups and downs- sometimes, that can be great, providing personal service at a decent price. But, a lot of startups fail- and when they do, your phones go with them. Check your contracts carefully.

For help in deciding if a hosted PBX system is right for your situation or not .... I suggest taking advantage of the free assisitance available here:

Business VoIP Solution

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Thursday, April 21, 2011

Tips On Cell Phone Ring Tones

Tips On Cell Phone Ring Tones

Most cell phones have a minimum of twelve different ring tones; twelve different screen savers, twelve different wallpapers, twelve different themes and twelve different colour schemes and some have twenty or more of each.

It is also possible to download further variations and occasionally even to make your own. This means that there are usually thousands of methods of customizing your cell phone.

Although most individuals do not go to the bother of switching the wallpaper, screen saver or theme, most individuals do experiment with the ringing tone. Older people might only use one of the standard ring tones that came with the phone, but younger people are more likely to either buy a ring tone or download one of the thousands of free ones accessible on line.

One difficulty for ring tone enthusiasts was (or even still is for some) that there is no true standardization of the music format between the cell phone manufacturers. This means that a tone in Samsung format will not play on a Nokia etcetera. This led to the creation of ringing tone converters, although some phones cannot make use of them.

Another manner of overcoming this is to upload your ring tone to an on line converter, convert it then either SMS it back to your cell phone or download it to a computer and transmit it to your phone by wire or by Bluetooth. It is all too much bother for most older people, although it is quite simple after you have done it once or twice.

Other cell phones have a composer built in. These composers are fairly elementary in some phones, yet others allow polyphonic composition. However, it can be quite tedious to compose a good tune, so this is one for the serious customizer with time on his or her hands only.

One function that practically all cell phones have, but which most individuals do not use to the full is assigning different ring tones to different people or groups of individuals. For instance, you could have one ring tone for your parents or spouse and one for your home landline. Then if you hear those ring tones, you know that you should answer it.

You could have one for your friends, so that even without glancing at the screen, you know that you could have an amusing conversation to cheer up your day and you could have one for your boss so that you know to ignore it if it rings outside working hours.

See what ring tones and other accessories you can find here: Cell Phone Accessories

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Wednesday, April 20, 2011

Hosted IP PBX's, Enterprise Solutions for Small To Medium Sized Businesses

With all of the different flavors of VOIP in the marketplace today, products like Vonage do not bode well for an office with more than a few employees. The other route is purchasing a VOIP enabled key system. Well, I would like to mention a third option that is often overlooked, the Hosted VOIP PBX.

The Hosted IP PBX is a great solution for many mid-sized companies looking for the advantages of an enterprise type of phone system but not wanting to spend the capital to acquire one. Plus you get many more inherent advantages a traditional phone system can not offer you. Let's look into detail what these advantages are in comparison to a traditional key or PBX phone system.

First, let's do a comparison of features between the different solutions. Typically, when buying a traditional system you are limited by the expansion of how many cards and ports the unit can acommodate and when making any changes like moves or adds, you need to pay a technician to come out and service the unit. With a hosted system the technology resides in the phone companies network, so any type of adds, moves or changes can be done easily by you through a web browser and a secure login website, this removes the cost of hiring someone to do this. It also adds tremendous power for redundancy and backup situations. For example, you have an awesome weather event such as a snow storm (which being from Buffalo is my point of reference) and most people can not make into the office, you can get on your broadband connection at home, login and forward all of your calls to any number in the world, like your cell phone or home phone. This way you still will be able to be productive.

Additionally, with a traditional phone system, you have to purchase additional software to get added features. In a hosted environment the upgrades are automatically propagated down to your phone giving you things like unified messaging (getting voicemail files on your computer and using your address book to dial phone numbers), hot desking (being able to go between offices and logging onto any phone and it will not only route all of your calls to you automatically, but will also bring over your speed dials and all of your custom phone settings to that other office phone) and any new enhancements that the software developer creates.

Finally, cost. A traditional system purchase includes phones, separate phone cabling, the box in the phone closet, a voice mail system and any additional cards or software you need to give it the features you want such as auto attendant, IVR functionality, etc. A hosted system only requires data cabling, the phones, a switch and a router. This allows approximately a 40% reduction in upfront expense versus traditional phone systems and at least a 60% reduction against a VoIP system that resides on site.

In summary, a hosted VOIP system is an excellent choice for the mid sized business due to the fact that they can achieve enterprise functionality at a fraction of the cost while also inheriting redundancy not heard of in this market segment. But, you should always consult with a professional to help guide you through advantages and disadvantages of the choices currently out there and find the solution that best suits your businesses current and future needs.

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Indoor DAS

The explosive growth of mobile devices (smart phones and pads) has been fascinating to watch. The plethora of applications that are available can be overwhelming. Enterprises are trying to take advantage of the flexibility and potential productivity increases such devices offer which only drives more opportunity for broadband providers and those companies that operate on the edges of the provider space.

For example, what does an enterprise do if they want their employees to be able to bring what ever device they want to the company's network? There are a lot of advantages to the enterprise in that they don't have to supply or manage those devices any longer. It also presents some security issues that need to be resolved. Read about Good Technologies and how they help to solve that problem ( Contact Andy Zambito (a_zambito

However, what good is any device if it can not receive a wireless signal. If one works deep inside a 25 year old building can you hang out by the windows to get a good signal?

There seems to be an upcoming explosion in the deployment of in house antenna systems to carry wireless service into the heart of buildings. Perhaps the last frontier of antenna deployments in the cellular industry? See for more information or run an internet search on "Indoor DAS".

Monday, April 18, 2011

With WiMax You Can Better Enjoy Your Leisure Time Online

Even at work, plenty of offices have had to ban sites that allow for personal email or social networking. More and more people these days are spending their free time in front of a laptop that has wireless internet than they are on a couch in front of a television set, which is a huge shift for Americans. So those who are more accustomed to enjoying the world wide web should be looking into the various different options out there that make it possible to actually connect and enjoy content, rather than dealing with something outdated that is slow and unreliable, or worse yet, that confines those who are online for leisure purposes to a desk.

The best possible option out there for those who want to enjoy the net without being stuck at a desk or stuck in a crowded cafe that happens to be a hot spot is WiMax. This method of connecting to the world wide web makes it possible for tons of business to get done, but also makes leisure time a whole lot more enjoyable. Because it is based on a national network that models itself after the cell phone companies that have succeeded the most, people who are accessing it need only to flip open a laptop to automatically connect. There are no passwords to remember, and those who happen to be traveling long distances across the country will be able to keep the signal going the entire time.

For anyone who is turning to the world wide web to save money on phone bills and movie rentals, WiMax and its high-speed 4G network mean that it is possible to do that without turning to television sets or cell phones. With various different talk and video-based technologies, it becomes possible to actually plug in and stay connected, keeping up with family and friends all around the world. And with so many different sites out there that offer legal and free streaming content, having a connection that makes it possible to indulge in watching definitely is a major plus for fun-related purposes.

So those who are tending to find their leisure time spent online need to move beyond the typical hot spot and go with the technology that turns anywhere into a hot spot. And who knows? Perhaps after all of that fun, some serious work can get accomplished, too.

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Saturday, April 16, 2011

Optical Switching in Transport Networks

Backbone transmission infrastructures have been going through a number of incarnations in the past 20 years: from PDH to SDH/SONET, then WDM, and more recently the Optical Transport Network (OTN): instead of switching circuits or packets, the core network elements will now be switching wavelengths.

This is a realization of the optical switching technologies that were developed about 10 years ago (micro-mirrors, bubbles, liquid crystals, ...) combined with technologies that vastly increased the bandwidth x distance product of optical transmission such as amplification, advanced modulation techniques, dispersion compensation, etc. Around that time, I was employed by Corning Inc. as research scientist, and our research group was developing network architecture concepts based on the new enabling technologies. While some of the scientists at Corning were leading the field of optical materials and components, our group was more focusing on practical aspects like how those technologies could best be applied in networks, how network management and provisioning would change; we were doing traffic studies, cost modeling, and we were involved in early initiatives on signaling in optical networks which led to generalized MPLS (GMPLS) concepts.

An important outcome of our research work at that time was that large cost savings could be realised by optical switching technologies, since the bulk of the cost in a network results from opto-electrical conversions and electronic switching. We also concluded that the end-to-end traffic demands in those days were not yet big enough to require switching of entire wavelengths in the network core. As a result, a lot of the technologies were shelved, and only today we are seeing the demand for capacity that justifies switching of wavelengths.

Equipment suppliers are now filling those needs with devices like all-optical cross-connects (OXCs) and reconfigurable optical add-drop multiplexers (ROADMs). This enables the cost savings that we predicted 10 years ago, but it also implies that networks become analog again: you have more to deal with than just a point-to-point optical link budget, since you are no longer connecting a box on one end of the fiber to a similar box on the other end. Every circuit has to be engineered considering all the components that it crosses, and switching one circuit on or off on a link will affect other circuits because amplifiers need to be retuned. All this puts a critical emphasis on the software and tools that the equipment suppliers provide with their equipment, and the functionality they provide for carriers to support their operations.

In my professional life, I've seen telecommunications go through several migrations, evolutions, revolutions, successful introductions and failed introductions of new technologies: the introduction of SDH as successor to PDH and 'plain old telephony' in the early 90s, then WDM to increase capacity and distance, and now optical switching technologies; the convergence of telecommunications and datacommunications and the shift from circuit-based voice to packetbased and connectionless data; deregulation of telecommunications services which triggered massive investments in infrastructure, but also overcompetition and overcapacity leading to bankrupcies, consolidation and an industry-wide deferral of new builds for several years that put the equiment and component out of business.

Today the telecommunications industry is out of the recession, but everybody, operators and vendors alike, should be cautious not to fall into the same trap as 10 years ago. Network infrastructure builds must follow real demands for capacity, resulting in real revenues. To compete in a deregulated market, operators must choose solutions that provide optimum flexibility and keep operational expenses low. Those are nice buzzwords - any equipment vendor will claim their products meet the carrier's needs. But it requires a good understanding of the technology and the implications to know what best serves those needs.

Thursday, April 14, 2011

Telecom Vendor News For April

Here's the latest news on various Telecom vendors for April .....

1. AboveNet - AboveNet is extending its network features through connections with interconnection services provider Neutral Tandem's Ethernet Exchange network. The first connection will be in New York City at Neutral Tandem's 75 Broad Street location.

2. AireSpring - AireSpring announced the launch of its new MPLS Mesh Multi-Protocol Label Switching Virtual Private Network (MPLS VPN) service. The AireSpring MPLS VPN service offers a better way to connect multiple locations onto a secure corporate network over multiple carriers.

3. AT&T - AT&T announced that it plans to buy T-Mobile, which would lead to the merger of the second- and fourth-largest mobile networks in the country. According to a press release from AT&T, it will pay $39 billion to T-Mobile USA’s parent company, Deutsche Telekom. The deal would give Deutsche Telekom an approximately 8 percent equity stake in AT&T and a representative on the AT&T board of directors.

4. Comcast - Comcast now offers its 100 Megabit per second high-speed Internet service to businesses in its Northern California and Richmond, VA., regions, positioning the DOCSIS 3.0-based services as much faster alternative to telcos' traditional T-1 lines.

5. EarthLink Business - EarthLink Business announced that it has completed the acquisition of STS Telecom, a privately-held business providing voice, data and internet services to small to medium-sized business customers in Florida and Georgia.

6. Level 3

* Level 3 announced it has added ultra-low-latency network routes to Milan and Zurich to its European financial services portfolio. The routes are available from London, Frankfurt, Madrid, New York City and Chicago. The routes further deepen Level 3's commitment to the financial services industry and provide financial exchanges and trading venues with access to all six major European financial centers as well as key U.S. centres over Level 3's international network.

* Level 3 Communications announced an agreement with INTERNEXA, a leading telecommunications carrier with extensive regional coverage with more than 18,000 kilometers of fiber-optic network across seven countries in South America, to expand Level 3's content delivery network (CDN) services to Colombia, Ecuador, Venezuela and Peru.

7. MegaPath - MegaPath announced that its Hosted Voice and Integrated Voice solutions were selected for the 2010 INTERNET TELEPHONY Product of the Year award.

8. NetWolves - NetWolves has launched the company's CostGuard OSS/BSS. NetWolves also moved into Info Directions' private cloud data center in order to leverage the company's SAS 70-hosting environment and comprehensive billing services support.

9. Qwest Communications

* Qwest says it has responded to the enterprise customer’s need to increase business value and improve quality of bandwidth connectivity. The new Qwest Ethernet solution provides what the company calls a highly scalable, highly reliable private-line solution to increase businesses’ efficiency and operational productivity.

* Federal regulators on Friday approved CenturyLink Inc.'s acquisition of Qwest Communications International Inc., on the condition that the combined phone company provide cheap broadband Internet access and computers to poor households.

10. Smoothstone - Smoothstone IP Communications announced the launch of the Mobile Connect application for Android phones. Mobile Connect is an app that allows enterprises to extend the reach of their corporate communications services to mobile employees by connecting their mobile phones to the enterprise IP network.

11. Telx

* Telx announced the rollout of an enhanced version of its self-service Web portal for customers of the Telx Ethernet Exchange. The Telx Ethernet Exchange Web portal enables quick, customized management of all aspects of the service, including discovery, order status, upcoming activity and trouble ticket activity -- all in a secure, easy-to-use platform.

* Telx announced that US Signal, a leader in fiber optic network services in the Midwestern region of the United States, has joined the award-winning Telx Ethernet Exchange.

* Telx announced that Pinpoint Network Solutions, a national provider of fiber optic and microwave transport, has joined the award-winning Telx Ethernet Exchange. Deployed within Telx's downtown Chicago data center, Pinpoint plans to leverage the Ethernet Exchange to cost-effectively enhance its Carrier Ethernet offerings and extend it global reach through a single, one-to-many network connection.

12. Time Warner Cable

* Time Warner Cable significantly increased its investment in sales support personnel to provide a more localized sales support approach.

* Time Warner Cable announced several new enhancements to their Business Class Phone product sold through the partner channel. Effective immediately, agents will have access to sell additional calling plans, directory listings, and remote call forwarding previously sold exclusively through their direct/retail channel.

* Time Warner Cable has announced the rollout of an exciting new program that will enable faster turnaround times during the pre-sales and quoting process. This trial program launched to its Master Agents will help you go to market faster when quoting opportunities that fall in one of the TWC 'OnNet' buildings. This change will speed response times to your customers and thereby increase the close ratio of the deals you quote TWC. For more information, please click here.

13. XO Communications

* XO Communications announced the launch of its Platinum Partner Program, offering upgraded support to agents and their customers.

* XO Communications announced an expansion of its metro network across the Minneapolis-Saint Paul metropolitan area, more than doubling its addressable market across the metropolitan area.

* Carl Grivner resigned as CEO of XO Communications.

There are a number of interesting opportunities listed above for any business looking at expanding, updating, or installing a voice/data network. Of particular note are the international ultra-low-latency network routes thru Europe via Level 3, the Telx Ethernet Exchange, cloud services from NetWolves, and Level 3's fiber-optic network across South America. To take advantage of these or any others mentioned above simply ask here:

Business Ethernet

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Tuesday, April 12, 2011

Hosted Call Center: Scale Up, Scale Down and Only Pay for What You Use

Imagine being able to scale your call center up or down as needed and only pay for what you use. That would be pretty handy wouldn’t it? How about a solution with scalability and virtually no upfront costs? Scalability may well be the number one reason so many call centers are either moving to or augmenting with hosted call center solutions.

A political group needed to have over 2,000 at-home agents making outbound calls on behalf of their candidates for 30 days. This was easily accomplished by using a hosted solutions provider. The agents were able to connect to the hosted call center platform through their browser and either a home phone or cell phone. Agents logged in through their browser and immediately received a call from the platform which connected them until the time that they logged out. Once connected to the platform, the system’s predictive dialer efficiently dialed outbound calls to constituents and connected them to available agents. The campaign was a tremendous success. It did not require a large capital investment to get started nor was there a penalty for only using the platform for 30 days.

Another example of the scalability benefits of a hosted call center platform would be a catalog company or business whose incoming call volumes explode during the holiday season. Let’s say for example that your business typically requires only 100 agents per shift for most of the year but during December, you need an additional 100 agents per shift to handle the volume. Does it make sense to invest in additional infrastructure for a short term event? Companies don’t have to if they partner with a hosted solutions provider. Hosted providers can usually work with or integrate with their incumbent systems. The company pays the hosted provider for the licenses used by their holiday agents for the period needed and then the licenses are shut down when no longer required.

Perhaps the companies that benefit the most from hosted call center platforms are BPO’s (outsourced call centers). Quite frequently, they will contract with a customer who needs inbound or outbound services for a short term; such as three to six months. By partnering with a provider of hosted call center solutions, the BPO can take on short term clients without further investment in their infrastructure.

Scale up, scale down and only pay for what you use with a hosted call center solutions provider. While many call centers are moving away from premise based systems to hosted solutions because of their versatility and cost benefits, others are finding it beneficial to partner with hosted providers throughout the year to augment or complement their existing infrastructure and to help with their flux in call volumes.


Monday, April 11, 2011

Comparing iPhone And iPad Apps

In short, the iPhone and the iPad are much the same in terms of what they can do. Their glaring difference is that the iPhone is a phone, and the iPad is not. In other words, the iPhone can be-and is primarily-used to make phone calls, while the iPad is more like a netbook or portable personal computer. Another difference that stands out is their sizes. The iPhone has a 480×320 touchscreen, while the iPad has a much larger one that measures 1024×768 pixels. Looking at the two devices, about six iPhone units can be placed on the surface of an iPad.

The size difference is a key factor in comparing iPad and iPhone apps. Practically all iPhone apps (except those for making calls) may be downloaded on the iPad. The apps will work pretty much the same except that they will appear bigger to fit the larger iPad touchscreen. But not all apps meant for the iPad will work on the smaller iPhone. Apps that are native to the iPad use greater detail to take advantage of the larger touchscreen space. If these apps could be “shrunk” on the smaller iPhone screen, they wouldn’t look as great-in fact, they might as well be unreadable. This is the reason why native iPad apps cannot be downloaded to an iPhone. But, just to make a point clear, the reverse can be done: most iPhone apps can be downloaded to and used on an iPad.

Examples of native iPad apps that won’t work on the iPhone are magazine and newspaper apps. On the iPad, a magazine spread looks great and is very readable. But imagine the same on an iPhone screen. The pictures and text in a magazine or newspaper article won’t simply fit on the smaller space.

Can it be said then that apps are better on the iPad than on the iPhone? This is close to the truth, but it’s not quite there yet. While it is true that practically all iPhone apps can migrate to and function well on the iPad, an aesthetic loss is incurred in the process. Apps that are native to the iPhone, when viewed in an enlarged manner on the iPad, look less sharp, more pixelated. One may see jagged edges and blurry parts on the graphics of these apps. This naturally results from enlarging or doubling graphics originally composed for a smaller screen. This effect is known as “pixel doubling.”

To correct pixel doubling, the iPad user is given the option to view a native iPhone app in its original, smaller size. Thus, on the iPad, the app will occupy just about one-half of the screen. For some native iPhone apps, there is also an option to download a higher-resolution version. With this, the app looks great on the iPad as it does on the iPhone.

See what apps work for you here: Cell Phone Apps

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Friday, April 08, 2011

Top 7 Features Important for Personal VPN Services

Not all VPNs are created equal!

Want a secure, private way to surf the Internet freely from anywhere and at anytime? Personal Virtual Private Networks (VPNs) offer a way to do just that. By establishing a secure path for your data communications across the Internet (which is a very public network), VPNs are a cost-effective alternative to surfing the web, while assuring privacy, security and freedom. VPNs are not just used by businesses, but by everyday users like you and me. So if you are traveling overseas and want to reach a website based at home, or just browsing the net from your favorite coffee shop - with VPN access you can seucrely connect to the Internet and browse sites feely. VPNs allow you to safely check your email or update your social media page or even purchase something online with your credit card - and ensure that your private information stays that way.

But not all VPN services are created equally! It's important to take a look at a few key areas before choosing your provider and entrusting your private information to just any service.

Some things to consider are:

1. Which geographical areas can you connect from? Do you have a choice of VPN server locations to access?

2. Can you access websites in your native language from anywhere in the world?

3. Is your VPN service accessible on the devices you use? Does it work on your laptop, smartphone, iPad and more to provide you a secure connection while on public cellular or Wi-Fi networks?

4. How fast is your connection? Keep in mind that turning on a VPN does NOT have to slow you down - there are VPNs that allow you to surf the Internet quickly.

5. Is your connection as secure as it should be? Not all VPN protocols are created equal, and yours could be out-dated.

6. Can you surf the web freely without content restrictions? Does your hosted solution or enterprise network hinder you from getting access to information?

7. Does the VPN provider own and manage their servers? A lot of VPN providers opt for a hosted solution, which limits their ability to manage their network, optimize VPN connections or minimize hardware failures.

And lastly service - is there going to be someone to help you when you NEED it? 24x7x365 support from knowledgeable staff is key.

Golden Frog's VyprVPN service was designed with all of these essentials in mind.

Protect your privacy, secure your connection and restore your freedom on the web now, contact Golden Frog corporate sales at

About the Author:

Ilissa Miller is the Managing Partner of Jaymie Scotto & Associates, a Full-Service PR and Marketing firm for the telecommunications industry.

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Thursday, April 07, 2011

Common Questions on T1 Bandwidth - With Practical Answers

Confused about T1 bandwidth? No need to be any longer. Here's some of the most commonly asked questions .... with practical answers to set you straight and on your way to confidently utilizing this backbone of business voice and data networks.

Read the rest of the article here:

Common Questions on T1 Bandwidth - With Practical Answers

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Wednesday, April 06, 2011

TELEHOUSE America wraps up at Data Center World

Hello readers! This week's blog is written by my esteemed colleague, Vanessa Eixman. Vanessa is the Director of Business Development for Jaymie Scotto & Associates. Enjoy!

Data Center World, one of the hottest data center events around, just wrapped up its educational conference for the data center marketplace in Las Vegas. With thousands in attendance, this event has been billed as one of the 50 fastest growing trade shows in the U.S.

TELEHOUSE America showcased its data center and managed IT services at this year's conference to educate the marketplace, as well as gain insights into industry trends and global perspectives. I spoke with Fred Cannone, Director of Sales and Marketing for TELEHOUSE America about their experience and perspectives on the conference.

According to Fred Cannone, TELEHOUSE is focused on selling solutions. They specialize in customized services and consultation to ensure clients' requirements are met and configurations are maximized. "Data Center World continues to offer not only a solid educational experience, but also is a great venue for networks," stated Mr. Cannone. "This conference gave our team a great avenue for exploring opportunities, and collaborating with potential partners and vendors. In addition, with the use of the online meeting system, DealCenter, we were able to conduct detailed business discussions that could not have been held easily at the booth."

I asked Mr. Cannone his perspective on what's hot in the data center arena. According to Cannone, modular data centers are gaining interest and momentum and will soon change the landscape of the traditional data center. TELEHOUSE used the event as an opportunity to roll out its own Module Data Center Solution that enables clients to build a secure, reliable environment anywhere in the world.

For more information about TELEHOUSE America, please visit or to follow TELEHOUSE on twitter, click here.

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Tuesday, April 05, 2011

Introducing EtherCloud

EtherCloud, the re-engineered global Ethernet solution designed and developed by Neutral Tandem and Tinet based on the integration of the company's integrated global network. EtherCloud is exactly what it sounds like - it's Ethernet and cloud networking all wrapped up in one. For starters, EtherCloud 'connects the islands.' Traditional Ethernet Exchanges provide independent port access to their exchanges, some are even connecting their exchange locations through 3rd party network providers, but none offer one connection that can allow providers access a complete marketplace, regardless of where they are located.

Because EtherCloud provides access to any/all of its 100+ network PoPs globally, it also offers a one-stop-shop solution that provides its customers end-to-end delivery all over the world. By providing the option to deliver end-to-end services, EtherCloud consolidates commercial relationships for its customers.

Another unique aspect of EtherCloud is that the service is not just simple Ethernet. Now there are three types of services available through one simple NNI connection with Tinet:

- Virtual connectivity to all other EtherCloud network customers (ability to do commercial deals directly or leverage Tinet's existing commercial arrangements)

- Customers can design point-to-point, point-to-multipoint Ethernet connectivity to over 100 PoPs globally

- EtherCloud provides global, one-stop-shop, end-to-end network solutions -just one contract, a guaranteed SLA to nearly any location around the world.

The company is also touting its re-designed customer portal. The enhanced portal provides solutions beyond simple discovery, it offers customers access to network pricing, locations, vendor selection allowing users to design a solution, intuitively.

So the next-generation of 'Ethernet Exchanges' has arrived. EtherCloud marries the best-of-service solutions that were promised by Ethernet Exchange services but interconnects companies globally providing a flexible, easy to procure partner for the delivery of Ethernet - anywhere.

About the Author:

Ilissa Miller is the Managing Partner of Jaymie Scotto & Associates, a full-service Public Relations and Marketing firm for the Telecommunications Industry. Join Ilissa and the JS&A team on June 29th at the Telecom Exchange in New York City. To register or for more information visit

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Monday, April 04, 2011

The Facts About Business Internet Costs

The whole thing about internet pricing does not make any sense to most businesses. That too often includes those who should understand it the best. The computer support staff, in house "computer guy", or IT cadre. But the key person needing an education is the decision maker. That person who will ultimately decide what solution your company will choose. This is for "them".

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The Facts About Business Internet Costs

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