Thursday, March 31, 2011

Feature Phone vs Smart Phone

Feature Phone vs Smart Phone

A "Feature Phone" is what we normally refer to as a "Dumb Phone", one that is NOT a smart phone. That "Plain Old Cell Phone"

The next step up is a "Messaging Phone". It will typically have a full keyboard for messaging, but few features of a Smart phone.

Smart Phones are the "top of the line" phones. Typically, the Apples, Blackberry, Windows PHone, and Androids. Designed to add apps and run multiple apps at the same time.

Smartphones such as Android, BlackBerry, and Apple give the owner the ability to wireless sync with email, address book, memos, and calendar. Most also have sync for Outlook, GMail, etc. They all have a full qwerty keyboard either on screen or physical. They all can be monitored by corporate IT and be made to adhere to IT policies (No camera use for example).

They typically have better screens (resolution), better cameras, and all the best features such as GPS, removable memory cards, etc.

They used to cost more, but the gap is closing quickly.

Feature phones have lesser hardware and typically do not sync with Outlook or wirelessly. Most will allow you to use as a GMail or AOL Client to read and write emails.

The biggest difference is the cost of service. Most major US Carriers will now require a minimum data plan for a smartphone.

Simply put a Feature Phones are designed for those who only need to Talk and Text ... some do more but VERY badly.

If you want ANYTHING beyond Talk & Text ... get a SmartPhone. But that is where the complexity begins as there is such a huge spectrum of SmartPhones.

To help find the right phone for you ... with exactly the features you want .... use this free online cell phone portal:

Find A Cell Phone

Labels: , , ,

Wednesday, March 30, 2011

Key Telecom Companies I Follow on Twitter

Social media, it's no longer a new term, which means the definition has broadened.

Isn't that an interesting phenomena? Social media was once just blogging, then it expanded to myspace (are people still there?), facebook, twitter, LinkedIn and beyond. Social media is the definition of how we communicate online with our friends, family, colleagues and more.

In our industry, Telecom, I watch and often participate in the conversations mostly on Twitter and LinkedIn.

There are many companies and terms that I follow to make sure I am up on what is happening, who is where and the key trending topics in the marketplace.

Here is a list of some of the companies that I follow on Twitter on a regular basis - take a look, maybe there are some companies here you should follow too:

Dark Fiber, Network Construction & Optics:

Allied Fiber: - All about Dark Fiber

TelPlexus: - All about outside plant design & engineering

XKL, LLC: - All about Optical Networking (Len Bosack founder of Cisco Systems' is at the helm)

Submarine Cable and Network Operators (lit services):

Hibernia Atlantic: - All about TransAtlantic Cables Hibernia

GFN: - All about Low-Latency Financial Networks

PacketExchange: - Network Infrastructure-as-a-Service

Tinet, a Neutral Tandem Company: - Global Ethernet and IP backbone

Data Center Providers :

Data Foundry: - 4 Texas data centers

FiberMedia: - 5 NY Metro data centers

TELEHOUSE America: - NY (3), LA data centers

Voice and IP Solution Providers:

Neutral Tandem: - Alternative to the PSTN for voice termination

One Source Networks: - One-Stop-Shop network provider

PTGi ICS (formerly Arbinet Data Solutions): - One connection to many providers

PTGi ICS (formerly Arbinet Voice Solutions): - the Exchange, global voice termination

Internet Security:

Golden Frog: - personal VPN for network security and freedom

Conferences & Events:

ITW 2011 - International Telecoms Week: - the #1 global event for Telecom

Telecom Exchange: - the networking event that is network-neutral

Telecom One-on-One: - speed dating for telecom

Check them out if you get a chance, there are some interesting conversations happening in the telecom social media sphere.....

About the Author: Ilissa Miller, Managing Partner of Jaymie Scotto & Associates is also on Twitter:

Labels: , , , , , , , , , ,

Monday, March 28, 2011

What's Driving Demand For Bandwidth .... Storage Ability Or Inexpensive Access?

Demand for bandwidth is coming as a result of demand for certain services. (Video, for example)

With increased demand, costs are dropping as manufacturing of TB drives, larger bandwidth switches, etc hit economies of scale.

Demand comes first in my view.

The storage and bandwidth are the easy part, relatively speaking of course. As long as there is healthy competition (plus consumer and corporate demand) in the storage and telecom markets both the cost, density, and amount of data that we can securely store and efficiently move from point A to point B will continue to improve exponentially, and probably with some significant breakthroughs in either, or both, that within the next decade will exceed the current thinking of most people in the field.

There are already technologies in what I call the “breakthrough category” that are in use today, but not have made their way into the main stream commercial markets.

That said, the catch-up field, imho, is in the computational dynamics, for analyzing and sifting through massive non-static data pools. This will involve greater leaps in parallelism and distributed computing to bring down the cost and make its usage fully transparent to the consumer. The cost involved in providing I/O or real compute power is not as cheap as storage or bandwidth, this is where the technology needs to focused, otherwise all of the data storage is for naught or possibly backup, stuff hanging around in a closet that you can’t really use.

As we talk about terabytes in the same manner that we talked about megabytes, and are now talking about petabytes the way we use to refer to gigabytes, the need to perform computational, sophisticated search and linguistics functions across both structured, semi-structured and unstructured data in order to yield useful information increases and if you need 400 blade servers to process commands or 24 hours to yield results, well that just won’t cut it in today’s world.

Everything has to simultaneously become smarter in order to be effective, storage and bandwidth are core technologies, we need a couple of software layers, and smarter computing efficiencies to make use of the data that we can now store and move.

On the other hand, convenience is also ahe driving factor. It is a parasitic cycle based on ease of access. X company sells a device/connection that has faster access, Y company finds faster access means they can sell bigger bandwidth utilizing products, Z company sees a market opportunity by offering faster connections to Y's product, the cycle continues endlessly. The thing that sustains the drive is the customers convenience factor. More bandwidth means more possibilities means larger file transfers which require larger bandwidth. You can start with either more bandwidth intensive applications, or with faster access, and will end up with the same result. As long as the two are convenient to the customer, they will sustain a parasitic cycle.

Labels: , , ,

Sunday, March 27, 2011

Introducing One Source Networks: Ultra Low Latency Solutions

How fast is fast? Let One Source Networks show you fast... One Source Networks (OSN) delivers ultra-low latency network solutions between the world's financial hubs. With guaranteed SLA's and end-to-end managed services, OSN is taking the low latency market by storm - putting its services where it should be - guaranteed. The company recently came to market with a new route between Chicago and New York, but they offer more than that. With experienced engineers that offer custom network design, the company leverages relationships with 100's of service providers around the world to deliver the most optimal solutions available. In a market where low latency means less than 15 ms between Chicago and NY, OSN stands by this metric and can deliver dedicated lit services either point-to-point, point-to-multi point and beyond. According to OSN, the company is offering wide-area networking solutions on private line networks from 1G on up, and they can combine the service with ultra-low latency metro rings in specific markets to help companies reach key financial hubs and exchange locations. What caught my attention is that the company is providing an evergreen latency clause on some of their routes. The evergreen latency clause, in essence, states that if a competitor comes out with a faster connection on another network, OSN will provide a guaranteed lower latency solution. With 100's of network relationships around the world, OSN is confident they can deliver the fastest routes and is willing to bet their services on it, as companies will be provided with an exit clause, without penalties. Not only does OSN guarantee low latency in its SLAs, but their evergreen clause makes them a unique player. And this is just the beginning. OSN is committed to providing enterprise businesses the fastest, most reliable routes between any key financial markets in the world - managed and implemented with one provider on one bill. An interesting differentiator for sure. With a no, to low risk commitment - and an evergreen low latency SLA assurance - OSN's solution is certainly one worth looking at more closely. For more information about OSN visit: or email About the Author: Ilissa Miller is the Managing Partner of Jaymie Scotto & Associates, a full-service Public Relations and Marketing firm for the Telecommunications Industry. JS&A provides a full suite of communication services and hosts networking events geared specifically for the Telecom industry. The company has just launched The Telecom Exchange, which will be held in New York City on June 29th. The event will host over 500 industry executives for a day of networking and business development opportunities. For more information about JS&A visit, for information about the Telecom Exchange, sponsorship and branding opportunities or to register, visit

Labels: , , , , ,

Thursday, March 24, 2011

The Benefits Of Business VoIP

There are plenty of benefits to implementing business VoIP within your communication network (or IP Telephony - or an IP replacement for a PBX).

First you need to define the scope - it could be within a site, or across a company with lots of sites, maybe across countries.

However - if all you are worrying about is the ROI .... you are likely to not get some benefits, as the VoIP bit is really an implementation detail.

I suggest you usually need a compelling driver to change that will make the business case stand up - eg. current PBX out of support and difficult to keep going, moving a major site, moving to more home working, or whatever - just changing for the sake of it is much harder to justify.

Note .... IP Telephony should be able to interconnect with your existing voice service. There are many hybrid systems which are part conventional PBX and part IP telephony so you don't have to switch completely, or in 1 big step.

Even with a "big bang" change, you are going to need interworking if you have anything more than 100 or so phones for migration if nothing else.

A better way to look at this is It is a new voice service structure, that happens to use VoIP under the covers.

So attack it as a new voice service, and worry about the voice services you need and their ROI.

Finally the flip side to VoIP is that you are putting a service which is traditionally highly reliable and uses dedicated pipes / wires over a packet / data network which sometimes is built to be "good enough" - and "good enough" has changed significantly over the years and voice imposes new, harder constraints.

You will need a good reliable IP network to operate on top of, and your current network may be good enough or not - you will not know until it is thoroughly evaluated and maybe tested. You may need to upgrade, refurbish, or replace your existing LAN and WAN to exploit effectively for VoIP.

Many network issues that data systems can pretty much ignore will ruin a voice call - short "drop outs" that can be imperceptible for data of 1 or 2 sec will mean no voice during that interval, and lack of QoS may mean calls get corrupted during a big data transfer.

I suggest that the package for your new voice service includes making it work properly and network integration, and some testing where they actually try to break it so you can have some confidence it is done properly ... and you get a reliable sysyem after the change.

To help you navigate this maze of testing and decisions .... and find just the right solution to meet your business needs ... I strongly recommend using the free services available here:

Business VoIP Solution

Labels: , , ,

Wednesday, March 23, 2011

XKL, LLC. Launches New Optical Gear to Light Dark Fiber More Cost-Effectively

XKL, LLC a leading provider of fiber optic networking equipment, which was founded by Len Bosack (who founded Cisco Systems in 1984), has rolled out two new DarkStar DWDM products, the DXM10-4 and the DXM10-2. These systems provide the opportunity for more businesses to light dark fiber more cost-effectively. With a starting point of just 10 Gbps of power, the scalability and affordability to take advantage of dark fiber is now realistic for enterprise businesses (inter/intra-campus); small carriers, ISPs and more. The 'plug and play' DXM series DWDM equipment can be deployed in as little as 1 RU increments and offers flexible expansion opportunities.

Both the DSM10-4 adn the DXM10-2 are small devices that can support the needs of a variety of enterprise, carrier and ISP businesses. Whether it's a start up operation, expansion network point or a private enterprise wide-area networking solution, XKL's DarkStar products provide interconnectivity solutions for metro, regional and long distance networks. Furthermore, by providing end-to-end optical transport delivery solutions, latency across the network is decreased further enabling companies to leverage the opportunities of a low-latency networking solution.

The company issued a press release on the wires, but certainly more information about the DMX10-4 and DXM10-2 DWDM devices can be found at

About the Author:

Ilissa Miller is the Managing Partner of Jaymie Scotto & Associates, a full-service Public Relations and Marketing firm for the Telecommunications Industry. JS&A provides a full suite of communication services and hosts networking events geared specifically for the Telecom industry. The company has just launched The Telecom Exchange, which will be held in New York City on June 29th. The event will host over 500 industry executives for a day of networking and business development opportunities. For more information about JS&A visit, for information about the Telecom Exchange, sponsorship and branding opportunities or to register, visit

Labels: , , , , , , , , , , , , , ,

Monday, March 21, 2011

March Telecom Vendor News

If you're looking for network services you should peruse the latest Telecom vendor news listed below .... the odds are you'll find just the solution you're looking for.

1. AboveNet

* AboveNet has completed its expansion in Amsterdam, Frankfurt and Paris. It now offers a portfolio of metro and WAN services to enterprises and carriers across Europe.

* AboveNet is taking out its backhoe to install more fiber connectivity and network services in California's growing Orange County area.

2. Broad Sky Networks

Broad Sky Networks has officially launched their iBeam, Optical Wireless Bandwidth product. iBeam offers a point to multipoint or point to point connection of 100M or 1Gb at 1/10th of the cost of fiber and installs quickly. This system can also be deployed in a mesh architecture as well making it ideal for campus environments, healthcare and municipalities to name a few.

3. Broadview Networks

* Broadview Networks plans to roll out its cloud computing services at the end of February.

* Broadview Networks announced that OfficeSuite, its hosted Internet Protocol (IP) phone solution, has surpassed 50,000 VoIP stations in service.

4. Level 3 Communications

* Level 3 Communications announced a strategic long-term agreement with leading Middle East telecommunications operator Saudi Telecom to enable international IP and content distribution services in Saudi Arabia and across the Middle East.

* Level 3 Communications announced that it has extended its network infrastructure in Georgia with the construction of a full network point of presence and fiber node at Global Net Access, LLC's (GNAX) AtlantaNAP Data Center.

* Level 3 Communications has announced enhancements to its data center networking portfolio. These enhancements are designed to help enterprise customers to meet increasing data center connectivity requirements, as well as better manage costs. The enhanced portfolio now includes storage area networking (SAN) fiber channel protocol, dark fiber and managed fiber solutions to provide enterprises with a comprehensive suite of scalable network services that will facilitate data management and storage.

* Level 3 launches Business Partner University. This training platform is designed to make these self-service modules easier to use with the information that you need to successfully sell Level 3 services - all at your own pace.


* PAETEC opened a new 4,400 square-foot data center in Phoenix this month.

* PAETEC announced that it has signed a definitive agreement to acquire XETA Technologies, Inc. for $5.50 per share in cash valued at approximately $61 million.

6. Telx

Telx announced that PacketExchange has joined the Telx Ethernet Exchange. PacketExchange will leverage the facility-neutral Ethernet Exchange marketplace of service providers to enable enterprises in markets around the country to outsource their network infrastructure and obtain private, secure connectivity to cloud service providers as well as PacketExchange's global Ethernet network.

7. Time Warner Cable Business Class

Time Warner Cable Inc. and NaviSite, Inc. announced that they have entered into an agreement under which Time Warner Cable will acquire NaviSite, a premier provider of enterprise-class hosting, managed application, messaging and cloud services, for $5.50 per share in cash, or a total equity value of approximately $230 million.

8. Windstream Communications

Windstream Corp. has promoted John Leach to executive vice president of business sales. Leach has led the company's sales and sales support organizations as a senior vice president since September 2009.

9. XO Communications

XO Communications Launches Cloud-Based Communications Service for Enterprises.

To take advantage of any of the offerings available above .... from any of the vendors listed .... simply request assistance here:

Network Services

Labels: , , , , , , , , ,

Thursday, March 17, 2011

DS3 Bandwidth Circuits & Business Ethernet …. Your Best Choices For Dedicated Bandwidth

There are a variety of dedicated bandwidth solutions to choose from in a world inundated with business network systems. In fact, choosing a dedicated bandwidth solution is somewhat similar to a kid’s first visit into a candy store, making a decision could be very complicated. For example, there are bonded T1 lines, DS3 bandwidth circuits, Metro-Ethernet, MPLS, SONET and a host of systems to choose from when it comes to dedicated bandwidth solutions.

There are many reasons why making a decision with dedicated bandwidth solutions can be a bit difficult and confusing for some people.

Foremost, if you truly do not understand the language in which a dedicated bandwidth is written, it could be like searching for a needle in haystack. There are a variety of bandwidth items to select from and the range in prices and performance doesn’t make things any better. You must make a decision on the best system for your particular needs or situation; therefore, it’s important to know what interests you the most (fits your network requirements based on the applications to be employed) as well as what you are willing to pay to satisfy your taste buds.

Making dedicated bandwidth decisions can be narrowed down to answering two very important questions. One – exactly what network obligation does the dedicated bandwidth solution you have selected need to meet. And two – is the cost associated with that particular dedicated bandwidth solution financially pleasing. After all is said and done, you must have a dedicated bandwidth solution that is capable of meeting all your needs.

Here is one thing you should take into consideration when it comes to choosing a dedicated bandwidth solution that meets your specific needs. An overwhelming percentage of today’s rising businesses are narrowing down the items they are interested in to one or two of the things listed in the first paragraph – DS3 bandwidth circuits and Business Ethernet. There may be others that are capable of fitting the bill; but hands down, these are the two best fits for the majority of companies that are looking for a dedicated bandwidth solution to meet the everyday demands of their business.

The fact is that DS3 circuits and Business Ethernet bandwidths compare favorably. Which you choose for your particular application will most often be determined by which service offers the best pricing for your particular business location. How can you find that out?

For assistance finding the right dedicated bandwidth fit for your organization’s needs …. and to save you time, money, and aggravation … I strongly recommend using the free help available to you here: DS3 Bandwidth and Business Ethernet

Labels: , , ,

Monday, March 14, 2011

Advantages Of Business Ethernet

Whether it’s called Carrier Ethernet, Metro-Ethernet, or Business Ethernet the premise is pretty much the same. Choosing Ethernet for the backbone to your network platform is a smart choice for most any organization. Ethernet is not a fad but rather a proven cost effective and highly reliable transport medium for both LAN and WAN deployments.

Compared to other dedicated bandwidth solutions such as bonded T1 lines, DS3 bandwidth circuits, MPLS, and SONET (optical carrier designations such as OC3) …. Ethernet by any name offers clear and distinct advantages. Just consider this …. the technology was developed by Xerox in the 1970’s, while the term "Ethernet" taking it’s Greek roots literally means "a network of everywhere."

Case in point …. Ethernet has become the most successful and widely deployed Local Area Network (LAN) transport technology in the world. While other technologies have become obsolete, Ethernet has more than 100 million clients deployed today, making it the interface of choice for most network-capable devices.

Carrying this further …. the last 30 years have seen significant development of Ethernet technology. However, the most significant development from a wide-area networking (WAN) perspective has been fiber optic transmission at 100 Mbps, 1 Gbps, and 10 Gbps at transmission distances from 2 kilometers (km) up to 2000 km using long-haul dense wavelength-division multiplexing (DWDM) systems. This advancement helps allow Ethernet to uniquely support true multipoint communications ….. effectively enabling Ethernet to live up to its root word meaning of “a network of everywhere”.

Briefly, here are a few more advantages of Business Ethernet …..

Speed and Cost - These are Ethernet’s most obvious advantages over other dedicated bandwidth options. For example, Ethernet services tend to not just rival DS3 pricing, but can be considerably less costly as well. You may well find yourself paying less for Ethernet service for point to point data connections or dedicated Internet service than you would going with traditional DS3. Plus, while DS3 caps out at around 45 Mbps, Ethernet speeds will get you up to 1000 Mbps. More if you get into the Gig-E protocols.

Upgradability - Although there are several other superfast network protocols, most must use Fiber optics and thus their price is much greater than that of Ethernet. However, since Ethernet is based upon more affordable technologies installing Ethernet should make any future upgrade to a faster network easier and less expensive in the future.

Simplicity of installation - Ethernet is much easier and less expensive to configure than other network protocols. It offers efficient ways to connect across Mac, PC, Linux, Unix workstations, IBM mainframe, and many other kinds of computer systems.

Connectivity to backbone - Ethernet has an advantage in connectivity to the network backbone because other LAN protocols lag behind in backbone innovations. For example, Ethernet can assimilate with several backbone connectivity choices such as Gigabit Ethernet, Asynchronous Transfer Mode (ATM), and routing switches.

Class Of Service - Another advantage of Ethernet as a transport is its support of class of service (CoS) that allows up to eight classes of service to be defined. This characteristic makes Ethernet as a WAN technology very attractive because the Ethernet WAN can be seen as an extension of the campus LAN.

The bottom line is that Ethernet technology is the most deployed technology for high-performance Network environments. With just the advantages cited …. and others not listed …. Ethernet would make obvious business sense for your organization. Choosing Business Ethernet would also put you amongst the many already benefiting from "a network of everywhere."

For assistance finding the right dedicated bandwidth fit for your organization’s needs …. and to save you time, money, and aggravation … I strongly recommend using the free help available to you here: Business Ethernet

Labels: , ,

Thursday, March 10, 2011

Comparing Business Ethernet And DS3 Bandwidth

When businesses are looking for the right bandwidth solution for critical business network applications, the popular options today are DS3 bandwidth and Business Class Ethernet. Either are a good choice as long as you understand what each can do for you. Do your homework, compare pros and cons as they relate to your network requirements, and choose wisely.

Outside of the cost difference between DS3 bandwidth and Business Ethernet (Ethernet tends to be cheaper or at least very competitive) , the speed varies a wide range from 45 mbps to 100 mbps to 1000 mbps (FastE to GigE). If you shop around you’ll likely discover that DS3 line costs have dropped dramatically in today’s market. Still, Ethernet pricing is attractive where it is available. Where it is not, build out costs may be prohibitive. In terms of reliability, they're similar because they're both dedicated bandwidth circuits.

The traditional high bandwidth network connection is a DS3 line, delivering up to 45 Mbps of connectivity. Today, most DS3 services are provisioned over fiber optic cables with a copper handoff at the demarcation point. In some cases, you can get DS3 brought in over coaxial copper or even wireless transport. There’s plenty of flexibility available currently to deliver DS3 capacity with little restriction from the transport mechanism.

For application, a DS3 circuit works as a reliable backbone for large networks with substantial voice/data/video traffic needs. For example, organizations that need high bandwidth such as headquarters phone lines (PBX and/or VoIP), company Supply Chain Management (SCM) systems, high traffic websites, Hospital medical imaging and diagnostic systems, data/disaster recovery and backup networks, video conferencing facilities, multi-media or virtual design centers, high security networks, and ISP backbones. Where DS3 is not quite enough capacity, opting for the “next up” OC3 circuit (fiber optic bandwidth transmission) is an option.

An alternative to DS3 is Carrier Ethernet, especially Metro Ethernet in larger cities. Ethernet services offer standardized speeds of 10, 100 and 1000 Mbps to match the common LAN (Local Area Network) speeds. But most Ethernet providers also offer other increments in 1, 5 or 10 Mbps steps. A 50 Mbps Ethernet service provides similar bandwidth to DS3.

So how do you choose one service over another?

If you need the channelization of traditional TDM services for telephony or other applications, DS3 already meets this standard. It is easily multiplexed and de-multiplexed to interface with T1 lines on the low end to SONET fiber optic services (e.g. OCx) on the high end. On the other hand, if your network interests are extending your LAN or an already converged voice and data network, Metro or Carrier Ethernet is the logical connection. Make sure to understand your existing network configuration to enable a smart decision here. Otherwise, you risk potential frustration and an “apples and oranges” scenario.

If you have any concern for interface issues don’t worry. You can opt for a Managed Router Service which will take care of any such issues. Most networking applications are now packet based and more easily interfaced to Ethernet WAN services than legacy Telecom standards. But since the interface circuitry is generally an off the shelf router module, it may not matter all that much. If you go with a managed router, the service provider will take care of providing the proper customer premises equipment and monitoring the line and interfaces for proper operation. No matter whether you choose DS3 or Ethernet. In some cases, you may also get the vendor to provide the router at no cost … whether on site or remote (managed). Be sure to ask if this accommodation may be extended to you. It won’t in every case, but it’s worth asking.

Don’t overlook availability of Fractional DS3 and Burstable DS3 either. Fractional DS3 services are available that offer less than 45 Mbps for a lower monthly lease cost. You can get fractional DS3 bandwidth at the speeds where T1 bonding becomes impractical (around 10 or 12 Mbps bandwidth depending on your intended application usage). You can also go the other direction with Burstable DS3. Which allows you to start at usually 45 mbps and increase your bandwidth as your needs grow. A Burstable DS3 is the ideal solution for businesses who seek ultra-fast connectivity for their Internet needs.....and don't require full OC3 load capacity just yet but may in the future.

On the Ethernet side, with scalable Ethernet you can specify nearly any bandwidth from 1 Mbps up to 10 Gbps and often upgrade to higher levels with just a phone call to your service provider. The flexibility of bandwidth scaling offered with Ethernet is a major advantage to this transport option.

Be advised that an Ethernet connection is not available in every location. Normally this limitation is restricted to where the network providers have fiber already laid out in the neighborhood. You’ll most often find major cities or urban areas to be “lit” while more rural locales are not. Where Business Ethernet isn’t available, a DS3 or OC3 circuit is the best option for a company that needs more bandwidth to grow.

If you're fortunate and you're in an area where Ethernet connections are available, whether they're FastE or GigE, count your blessings and go for it. The cost can vary from depending on the bandwidth needed and local loop (distance from the tie in to the providers Point-Of-Presence or POP) . The FastE cost and GigE cost are usually less than per megabit than a DS3 or OC3 … or at the minimum very competitive.

So which bandwidth option offers the best value? The fact is that DS3 and Ethernet bandwidths compare favorably. Which you choose for your particular application will most often be determined by which service offers the best pricing for your particular business location. Therein lies the foundation for your decision …. all else being equal. DS3 bandwidth is perfect for most applications. However, if a company is price sensitive and the solution is available Business Ethernet would be the recommended alternative.

For assistance finding the right dedicated bandwidth fit for your organization’s needs …. and to save you time, money, and aggravation … I strongly recommend using the free help available to you here: Business Ethernet & DS3 Bandwidth

Labels: , , ,

Tuesday, March 08, 2011

Meet with Experts in Broadband, LTE, Mobile Apps ... at CommunicAsia in Singapore

Read here or click on my audio announcement at DIDX podcasts and keep working. It's a brand new experience that awaits you at CommunicAsia in my opinion! I've already got my roundtrip flight booked and have started lining up key meetings with many international companies but especially those in Asia such as India, Japan, Malaysia, Korea, Pakistan and also the Middle East that I do not usually see in the Americas at conferences. Mark the dates in your calendar now for CommunicAsia / EnterpriseIT2011 June 21-24.

An interesting fact is that Skype made its Asian conference debut at CommunicAsia 2010, a smart move, I think. who produces CommunicAsia, of which our DIDX is a media partner, states, "We are proud to present CommunicAsia / EnterpriseIT2011 – Asia's largest knowledge based ICT platform. A brand new experience awaits you in a new venue at downtown Singapore – Marina Bay Sands. Mark the dates in your calendar, register your visit to the event and be ready to ..."

Share exciting highlights at CommunicAsia / EnterpriseIT with Special Techzones, key and emerging technologies.
Be sure to check out the myriad of technologies from backhaul network, systems integration to software and applications to end users showcase on the exhibition halls.  

   3.5G / LTE / 4G
   Carrier Services
   Infrastructure & Network Solutions
   Mobile Applications & Entertainment
    RF and Cable
   Satellite Communications
   Telepresence / Video Conferencing
   Test & Measurement

Meet and network with 1000s of exhibitors such as these spread across 3 levels of the exhibition center:ADTRAN
Comba Telecom (Podcast on soon!)
Emerson Network Power (Podcast on soon!)
Falcon Interactive
FiberHome Technologies
Fluke Networks
LS Cable
Nera Telecommunications
PCCW Global
Prysmian Cables And Systems
RAD Data Communications
Raisecom Technology
Tektronix Communications
Techistan magazine
Zhongguancun Science Park
ZTE Corporation
and more.. 

Source for the newest technologies from the International Group Pavilions representing the following countries / regions:
Australia, Bangladesh, Belgium, Brunei, Canada, China, Finland, France, Germany, India, Korea, Indonesia, Malaysia, Norway, Pakistan, Philippines, Singapore, Sweden, Taiwan, UK and USA. 

CommunicAsia2011 Summit Highlights
  • Next Generation Broadband – technology advancements and business opportunities
  • Cloud Computing – enabling technologies and applications, deployment strategies, and ROI
  • Mobile VAS Strategy – customer retention and acquisition, developing customized apps, collaboration and revenue sharing business models
  • Convergence of telecommunications, broadcasting & the internet – understanding the (new) ecosystem, opportunities and threats 
Asia Communications Awards Held alongside CommunicAsia for the first time is Asia Communications Awards which recognise the achievements of Asian telecoms companies and celebrate them with a global audience. The awards are indenpendently organised by Total Telecom and are open to all telecommunication business headquartered in Asia. Winners will be named in a gala dinner at Raffles Hotel on 22 June 2011.

Key Contact Information ... Exhibit-
Visit -
Conference -

Labels: , , , , , , , , , , ,

Monday, March 07, 2011

DS3 Bandwidth Facts

To decide whether DS3 bandwidth fits your organization’s network requirements you really need to know more about it. Just what is a DS3 circuit, what can it do, and what does it cost?

First, DS3 is a dedicated network connection supporting data rates of about 44.736 megabits per second. This is usually rounded up to 45 Mbps for discussion sake. For general comparison a DS3 is 28 times higher than T1, since each T1 can carry 1.544 megabits per second. So technically, a DS3 runs 28 T1 lines alongside one another, and that takes extra equipment and software to work properly. To break it down further, a DS3 line consists of 672 individual channels, each of which supports 64 Kbps. The signals used are called Digital Signal 3 or DS3. Thus the “name”.

You can further delineate DS3 into 3 categories …. Fractional DS3, Full DS3, and Burstable DS3.

Fractional DS3 – deployment of a fractional DS3 delivers the obvious …. a fraction of DS3 bandwidth rather than the full 45 Mbps. For example, you can use any fraction of bandwidth up to the full 44.736 Mbps supported by DS3. Commonly fractional DS3s are deployed in increments of 5 or 6 Mpbs.

Full DS3 – again this delivery rate should be obvious. A full DS3 circuit will provide internet access via an unlimited DS3 connection at about 45 Mbps. This configuration will meet the needs of most businesses with high bandwidth requirements.

Burstable DS3 – As opposed to fractional or full DS3, a Burstable DS3 provides the most flexible high-bandwidth solution. This option is best where the user may have internet traffic patterns with periodic requirements for higher bandwidth. This configuration offers the ability of paying for a lower, more predictable level of bandwidth, without removing the capability to burst above the committed bandwidth level when needed.

Besides the typical use by Internet Service Providers (ISPs) connecting to the Internet backbone (both wired and wireless carriers), DS3 lines are still commonly used by many organizations with high volume network traffic requirements. Some of these include high-traffic Web sites, medium to large Web-hosting companies, medical centers, call centers, universities and government offices. Examples of applications needing this level of support by these types of users include transmitting complex multi-media (such as full-motion real-time video), sharing very large databases over a busy network, and supporting high demand VoIP and other data traffic.

The price for DS3 bandwidth has dropped dramatically in recent years. On average, current costs, depending on location and provider, will start in the range of $2,000/month. However, these price points are under constant pressure due market competition and the fact that equipment costs and the cost of supplying the bandwidth have decreased for providers. One factor that will continue to impact prices from falling much further is the "last mile" affect, or the connection from the users premise to the service providers' POP (Point of Presence).

DS3 bandwidth is a proven, reliable, and cost effective choice for many network applications. Now that you know more about what it is, what it does, and what it may cost you … you can make a better informed decision on whether a DS3 circuit is the best option for you.

For assistance finding the right dedicated bandwidth fit for your organization’s needs …. and to save you time, money, and aggravation … I strongly recommend using the free help available to you here: DS3 Bandwidth

Labels: , , ,

Thursday, March 03, 2011

Cloud Routing and Direct Response Advertising

Direct response advertisers share a common dilemma. Their advertisements generate huge spikes of traffic during and immediately after they are aired. Then call volume drops sharply until the advertisement airs again. The traffic spikes generate too much call volume for a small call center to handle. But there is not enough traffic in the lulls between spikes to keep the agents at a large call center busy.

One solution is to lease agent time from a large call center that services many other direct response advertisers as well. By serving many direct response advertisers, the large call center’s traffic spikes even out, and they are able to keep their agents busy most of the time.

A problem with the mega call center solution is that since the agents have to represent so many products, they don’t have time to learn very much about yours. They are essentially, just order takers. They can’t answer customer questions, they can’t up sell, and they cannot promote or communicate your company’s brand.

ConnectFirst’s cloud routing service offers a better solution. Instead of leasing agents from a large, one-size-fits-all call center, cloud routing lets you spread your calls among several smaller boutique-style call centers. These smaller call centers might not individually have enough agents to handle your call spikes, but by routing your calls between several smaller call centers, you are still able to capture all of your calls.

A benefit of using a smaller call center is that, since they can only work for a few clients, their agents have the time and motivation to learn more about your products. They are better able to answer your customer’s questions, to up sell and cross sell, and to communicate your brand.
You get the best of both worlds – the high quality customer service offered by small boutique style call center agents, and the ability to capture the calls generated during your highest call volume peaks.

Although originally developed to meet the unique needs of direct response advertisers, cloud routing has other uses as well. Among those are:
-Business continuity challenges, such as natural disasters, network / facility failures, or to respond to a homeland security threat
-Agile response to unexpected call volume spikes
-Load balancing calls across a network

How Cloud Routing Works
When you sign up for Connect First cloud routing, we provide you with access to our cloud routing platform, and with a set of phone numbers for your direct response campaigns. Use the platform and phone numbers to configure cloud routing to the call centers you want to work with.

If you do not yet have relationships with call centers to handle your calls, we can help point you to the centers best suited for your business. We can configure and manage your cloud routing for you, or you can use our call center platform to manage your cloud routing configuration yourself.

When configured and active, customer calls to your cloud routing phone numbers come to us first. We then route the call to an available agent at one of the call centers configured to handle your calls. This call routing happens almost instantaneously, with no discernible lag to your callers. You can rest assured your customers will reach a knowledgeable, high quality, customer service agent, even during your highest call volume peaks.

For more details on Cloud Routing visit

Darren Prine
Director of Channel Sales
Connect First Inc.
P: 678.561.2900
F: 678.668.7366

Labels: , ,

A Complete Cloud Based Phone System For Your Business

RingCentral provides cloud computing based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments.

RingCentral offers small businesses the type of world-class business functionality that, until recently, was available only to large corporations. RingCentral capabilities include auto-receptionist, flexible extension structure, multiple voicemail boxes, smart call routing, business answering rules, extension dialing, call transfers, and elegant integration with Smartphones. With RingCentral, businesses are able to connect all employees as if they were in the same office, improve communications with customers, and boost productivity. RingCentral provides all the telecommunication capabilities that today's businesses demand, while completely eliminating the need for expensive on-premise phone systems.

RingCentral has tens of thousands of business customers and has earned top industry honors, including the PC Magazine Editor's Choice Award, the Small Business Computing Excellence in Technology Award, and the 2010 World Economic Forum Technology Pioneer Award. Headquartered in San Mateo, California, RingCentral is privately held with backing from Silicon Valley based venture capitalists including Sequoia Capital, Khosla Ventures, and DAG Ventures.

To learn more about Ring Central go to .... Cloud Based Phone System

Labels: , ,