Monday, August 30, 2010

The Facts About Business Internet Costs

The whole thing about internet pricing does not make any sense to most businesses. That too often includes those who should understand it the best. The computer support staff, in house "computer guy", or IT cadre. But the key person needing an education is the decision maker. That person who will ultimately decide what solution your company will choose. This is for "them".

Remember that complex network services are like a Trojan horse. If the boss lets a "solution" in because the price looks good..... the staff is left to deal with the consequences.

Be careful... you're being tempted by the siren song of price. Woooooo ~~~ low price. Woooooo ~~~ higher speed. Uhhhh Ohhhh ~~~ long term contract. Uhhhh Ohhhh ~~~ bad service, support, maintenance and billing! And Uhhhh Ohhhh ~~~ time to update your resumé.

You understand for example that a T1 connection usually has a very stringent SLA (Service Level Agreement), one that cable and DSL does not. With the number of T1 circuits in existence and the number of years that they have been available, (and the number of abandoned smart jacks at customer sites), You're apt to be frustrated that it is significantly more expensive to install a T1 than it is to install a DSL circuit.

You might even believe that if the actual physical costs (barring any repeating for long distances) are basically the same as DSL, then if you relax the SLA, why can't T1 circuitry be used to deliver internet where DSL does not go?

You're also likely to be confused because you can get a business 15/3 circuit from a cable provider for about $150/mo and the same circuit at home is about $80. Therein is another trap. Don't get off track trying to compare a business grade line with a residential circuit. That's like comparing apples and watermelons.

Is the higher cost of a T1 circuit (or DS3 bandwidth and so on) a matter of state mandated tariffs? Is it a matter of the ISPs protecting their profits with an air of exclusivity?

No..... now you're buying into the conspiracy theory excuse.

This can be especially migraine inducing if you business is one of those bandwidth orphans, stuck out in Boonieville, Any State USA. You cannot use satellite without cutting down big trees. You cannot get reasonable cell phone coverage even if you are willing to live with the 5Gb limit. You have no WiFi and there is no DSL. All you have available is dialup at 45K. Now that would really suck.

We have been waiting for over three years for BPL (bandwidth over power lines) which apparently is still a work-in-progress. For example sake let's say you may have been quoted say $850 last year for a full T.... with some less competitive prices above $1000.

You may also that we are bouncing signals off of satellites, trying to run IP over high power electric lines and bouncing wireless signals off of multiple towers, when the answer to rural internet coverage may be sitting on a little circuit board in the Demarc room.

Now that's really reaching.... and too simple a argument. The facts just don't support that line of reasining.

I can see where you might also think that the problem with bandwidth in the boonies is of our own making.

But here's the "education" you need to get through all of that cloud cover. Facts.... not excuses and conspiracy theories.

DSL and cable are shared services. Bandwidth is shared in the residential neighborhoods, and is often oversold. Thus many customers are paying for a limited resource, and the low retail price is the result. Even the facility into your residential location is shared.... cable shares the TV connection, and DSL rides on an analog voice grade line.

The flip side is that T1 is a dedicated service (as is DS3 Bandwidth and Business Ethernet for example). The circuit is engineered as a digital circuit, special repeaters might be required if you're far from the central office, and you don't share your bandwidth with other subscribers.

If you want to talk about businesses getting thrown under the bus, simply talk to any independent bandwidth consultant who make a living rescuing frustrated DSL and cable customers with T1 service (or any other dedicated bandwidth solution). Certainly not every DSL and cable customer is disappointed, but there are enough of them to support a thriving industry.

You need to understand that the cost of the physical plant is irrelevant. Only the price to you is relevant. And the price to you for an internet T1 is almost always dependent ONLY on the distance from your central office to a carrier POP (Point Of Presence).... and almost never dependent on the distance from your location to the local central office.

DSL rides on an analog voice grade line. T1 is a dedicated service. The circuit is engineered as a digital circuit, special repeaters might be required if you're far from the central office. Irrespective of SLAs and oversold/dedicated upstream bandwidth, the wires for T1 and DSL are configured differently.

I can't speak for the ILECs costs to themselves when they sell a T1, but any CLEC is going to pay $X for an unconditioned copper pair for DSL, and $Y for a conditioned loop (or loops, depending on how it's delivered) for dedicated circuits.

On top of that, DSL gets terminated in a DSLAM which is, compared to traditional TDM "telco" equipment, way, way cheaper. Old school telco gear for terminating T1, T3 and OC circuits is an entirely different world with insane pricing, and one hopes, reliability. This stuff is built to meet certain standards and it's all for 5-9's reliability, which the DSL gear simply is not.

Then there's the install and maintenance, which involves possibly installing repeaters, picking the appropriate technology (e.g. traditional T1, DSL-based solutions - yes many T1s ride "DSL", but not the cheap stuff), circuit planning and possibly new construction, in some cases dropping a fiber Mux in the building.

Ongoing you are paying for the reliability of the line and a totally different tier of people to service it.

This is just the circuit itself, I'm not even getting into the handoff to the ISP and any oversubscription issues. Even Frame/ATM services over T1 where you are agreeing to go on a "shared" medium is going to be more than cable or DSL due to the underlying T1 line connecting you to the provider.

But one thing which is a HUGE factor in price is the fact that since it's a "business-grade" line, the provider's SLA's require their Techs to respond to outages "within x hours" (usually 4 hrs). Meaning if you run a business and your t1 goes out at 11pm, an ILEC tech will be on-site (or at the cross connect box) by 3am. ILEC's build that cost into the monthly price.... whereas shared/best effort services (e.g. DSL, cable) say "within 24-48 hrs" to fix it (if you're lucky), and you're on the same dispatch queue as the kid down the street who is complaining because his porn is downloading slow.

Keep in mind that the cost of copper and the equipment to support the digital circuit (Dedicated Bandwidth) is nothing compared to the cost of rolling a truck after-hours with a line tech to your location to fix the issue. AND, if it's a problem outside your Demarc (which is usually the case), you don't pay for the fix. It's the ILEC's issue.... meaning "someone* did pay that guy to go out there, just not you.

The bottom line is this.

If you're serious about your business internet needs and understand the importance of having top notch customer service to go with it, you need to go with a carrier with a reputation for great customer service. Dedicated Bandwidth is a very cost effective solution for any company who understands the difference from DSL and cable. Simply be aware that the lowest price rarely means the best service or quality. Because in the internet connection world, more often than not, you get what you pay for.

For quality Dedicated Bandwidth service, protect yourself and your investment by comparing amongst 30 first and top tier carriers where you have a Low Price Guarantee. For more information about Dedicated Bandwidth and finding your best deals and options, please visit DS3 Bandwidth

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Thursday, August 26, 2010

How Happy Are Your With Your Broadband Provider?

TA_Dan_Baldwin_BlogPosted 8/26/10 By Dan Baldwin, TA Executive Director, 951-251-5155 email

When was the last time your current telecom voice, Internet or data provider asked you if you thought they were doing a good job? "How was the installation? Did we save you the amount of money the salespersons said you'd save?"

By the time the installation is over both the customer and the carrier want to get on to more pleasant ways to pass the day. What about a month later or a year later? Are you happy or sad half-way into your contract? Does it matter?

Well it matters to Telecom Association. For the past fourteen years we've been keeping a vendor directory of vendors that are supposedly agent and customer friendly. Four years ago we started our "Members Choice" awards to see which vendors are making our members the happiest.

Now in our fifth year we're not only asking our members who independently sell telecom to business end users, we're asking the business end users themselves to vote on how happy or sad their existing or past carriers have made them.

So how happy are you? Click here to vote now or visit We'll be posting interim results in September and the 2010 winners will be posted November 1st at

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DSL Service....A Few Insights

DSL Service offers residential customers high speed internet access for a very reasonable rate. Many people don't realize that DSL speeds of 1.5Mbps are the same as T1 speeds which top out at 1.5Mbps. What's the difference? To start with...the price. DSL costs $35 per month on average ….. where a full T1 usually costs $300 or $400 if you're in a metro location and can be up to $1,000 per month if you're in a rural location. Why the high cost for T1 service without the extra speed? A T1 gives reliable service and is not shared with other subscribers or oversubscribed the way DSL is. Because it is not a shared service it carries a high cost.

DSL service offers a slightly less reliable service for a fraction of the cost. If you already have DSL Service you may have noticed that it's fast at some times and slower at other times. This is because it's oversubscribed. Oversubscription means that many people are pulling from the same resource. During the afternoon when people are at work there may be plenty of bandwidth to have, but in the evening when everyone is looking up the news, going through e-mail, or shopping online, access tends to be strained. Many people pulling from the same limited resource will find that there's only so much to go around. What does this mean to you? Slow speeds occasionally in peak traffic hours.

Most residential users' biggest concern is price and that's why DSL Service is so popular among them. A few slow periods are a small price to pay for a 90% discount if you're using the service at home.

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Monday, August 23, 2010

Bandwidth Solutions....T1, DS3, OC3, OC12, OC48, & Business Ethernet

For anyone frantically looking for bandwidth solutions for any reason.... a special IT project, an increase in your voice/data network requirements, adding a new business location, replacing old systems, needing more cost effective solutions than what you have.....relax.

You don't need to work over time, watch your blood pressure rise, or worry about cost over-runs and deadlines.

These guys will take care of it for no cost to you.

Simply enter your detailed requirements in their webportal below & you'll automatically receive real time rate quote info via email comparing multiple providers available in the specific area you specify....neat little tool. You can do that in just a couple minutes.

Bandwidth Solutions

They'll follow that up with more detailed research and get back to you. They even negotiate on your behalf, do the paper work, monitor the provisioning and installation process, and serve as your advocate throughout your contract with whatever provider you choose. End to end solution I'd say.

If you prefer, you can call them toll free instead and discuss your specific needs live:

1-866-436-7868 Ref ID# 1182

BTW, did I mention this is a no cost service? I love free stuff. ;)

So sit back and relax. Let somebody else do the heavy lifting. You just reap the rewards.

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Thursday, August 19, 2010

Blackberry Or iPhone …… Which Is Best For A Business?

There are several considerations to be made when trying to make this decision. Many organizations have devices in each category. Windows Mobile, Blackberry, Iphone and Android.

The Blackberry is a true favorite of some users who use the Blackberry's business communication features heavily. Company contacts are easily managed and administration is is relatively easy when using the Blackberry Enterprise Server.

For the users that use their phones in a dual capacity, i.e. home / social and corporate use, the Iphone and Android win out with Windows Mobile 6 coming in last from a usability standpoint.

In my experience, the Iphone and the Android are more limited in their support of multiple address books. This can make synchronizing and managing personal contacts along with company contacts more difficult. Using older Exchange features like public folders complicates things a bit.

The Iphone's price and lack of different networks limits its popularity in many offices.

One key benefit to Windows Mobile is its ability to use Microsoft Office Communicator.

In one local business the Android is becoming the favorite from the end users perspective. With less than 50 phones the administration is relatively easy. In a big enterprise I would recommend the Blackberry .

BlackBerry the corporate world the you must view it from the corporate point of view. BlackBerry offers hands down the best infrastructure to deploy corporate applications, that will make it great for the organization management. Iphone offers a vast or endless choices of non corporate applications and the security can be compromised.

Bottom line …. I’d answer the question with “Blackberry all the way”.

A good resource for finding deals and unadvertised specials on Smart Phones can be found here:

Special Deals On Smart Phones

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Monday, August 16, 2010

Does Your Cell Phone Cost Too Much?

Cell phones, Blackberries, iPhones, mobile internet - connectivity has become a hallmark of our society.

This a reality for both business and families. From a personal perspective, with all of my kids having cell phones, we no longer really use our land-line at home. Except to maintain it as an emergency number for school and such. We have gone completely wireless, and there has been some shock in terms of cost, but ultimately it was just working with the cell phone companies to find the right plan to meet our needs.

In business cell phones and cell phone bills have long been a necessary evil. I have seen monthly phone bills that were over $100k/month. In the context of a hundred million dollar company maybe this is in line, but do organizations really keep a close eye on cell phone and connectivity costs? If they don't, perhaps they should?

At a family level with 6 or 8 people, and one or two residential internet connections, spending 15 minutes each month going through the charges and spending an hour on the phone with the service provider is well worth the effort.

However, what about a company with 600 cell phones? What about 6000 cell phones? Managing such a huge number of devices and managing the billing costs is a huge expense in and of itself.

Here are my questions:

Are you ready to go completely wireless?

Have you ever suffered from "bill shock"? How much is your average monthly cell phone bill?

Do you use mobile internet (Aircard)?

What strategies do you use to control cell phone (and internet) costs?

For more information on cell phone “bill shock” read this ……

New Shocking Statistics On Bill Shock

To see what you can do to save on your cell phone bills look here ……

Save On Cell Phone Bills


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Thursday, August 12, 2010

Fractional Or Full DS3 Bandwidth....What's Best For You?

The question is, if you're always hungry enough to eat 8 slices of pizza, do you order 8 individual slices? Or do you order a whole pie?

Consistency is key to your costs. If your bandwidth requirements will fluctuate wildly, fractional may be the way to go, so you pay for what you use. But if you're needs consistently encroach the 45Mbps available in a DS3, why slice it into 28 or 672 pieces?

With either option (fractional vs. full), you still have to pay for an full DS3 local loop. Many tier 1 carriers like MCI/Verizon Business offer burstable options, which give you the best of both worlds. You get the full DS3 if you need it, but only pay for average usage (based on 95th percentile). Also, most tier 1 carriers, where available (more common in "lit" buildings), offer ethernet-based services, where the underlying circuit may indeed be a DS3 or OC3, but the handoff connection to you is a 10/100/1000 Mbps Ethernet port, which you plug into your router, firewall, or switch. From there, you can provision as much bandwidth as needed.

Whether your need is fractional or full DS3...or even OC3 or can get free assistance in finding the right solution from Simply go to this website and submit your details. They'll do the research for you and give you the best answer for your application(s).

DS3 Bandwidth

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Wednesday, August 11, 2010

Why More Broadband

So why are you looking at expanding your broadband. What drives that thought? Would it be nice just to have more bandwidth for the about the same price you have been paying? Or possible is the push to cloud bug got you? Are web downloads and uploads clogging up your pipes? Whatever the reason you are not alone.

I am a bit of a gadget guy. I do all my upgrades, I want the latest technology, bells and whistles get my attention. So I understand just wanting more bandwidth, bigger hard drives, more memory you name it I want.

The “Cloud Push” is most likely the practical driver. Reducing servers supported in house, all the soft cost and hard headaches that go around the management of those servers. I can totally understand the need to get more bandwidth and less headaches here.

The “Clogged Pipe” reason eludes me a bit. Long before the pipe clogged sluggishness would make me nuts. I remember back in the days of Dial Up and Compeserve, yes I am that old, I hated waiting for my message to download so I can begin my Compuserve session. Then the needed to reconnect and upload my messages. Arhhhh

So did I miss something are there other drivers. Let me know.

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Monday, August 09, 2010

When Does T1 Bandwidth Make Sense For Your Business Voice / Data Network?

When would you choose T1 Bandwidth for your network solution over say DSL or DS3 Bandwidth .... and why/why not? What are the pros and cons for and against?

T1 is dedicated bandwidth speed. DSL is not dedicated and can fluctuate .... and also speed varies based on your distance to the Central Office. T1's for data or voice are expensive. If you have the option, I'd go cable for data. Although cable isn't dedicated either, you could get about 10megs with cable for the same price you'd pay for a 1.5meg data T1. I guarantee that even if cable fluctuates, you'll still have more that 1.5megs of bandwidth.

One of the issues with fluctuating bandwidth is that users get spoiled when speed is quick, and when it gets slower your IT department starts getting help desk calls from users complaining about speed.

Cable isn't necessarily an enterprise solution and therefore isn't quite as reliable as a T1. If reliability is your #1 concern... then go T1. If you're willing to take speed and price over reliability, then cable is great.

As a large enterprise, I'd even look at MetroE (Metro Ethernet) which is a new delivery method for data and provides lightning speeds. I have a client with MetroE, they pay less than a DS3 and get 100megs of data speed. A MPLS (Multi Protocol Label Switching) MetroE can transmit data and voice. If you have this same type of circuit from the same carrier delivered to another location, you'll have yourself a WAN (Wide Area Network).

A DS3 is nothing more than 28 T1's. A lot of capability if you need it.

I personally dislike DSL because it's not a reliable business product for most companies over 10 users. So choose carefully.

For help in finding the best voice/data network solution .... with consideration for T1 Bandwidth .... take advantage of the free help from here: T1 Bandwidth

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Thursday, August 05, 2010

Network Security - MPLS is a Better Choice Than Traditional VPN

Today's businesses expect a lot when it comes to their data networks. Speed, reliability, robustness, and scalability are just a few of the performance parameters with high standards from business users. One area in particular requiring special emphasis is security. Choosing the right network infrastructure is critical to ensuring that your security requirements are met end to end...and everywhere in between.

For example.... do NOT be so enamored with a traditional VPN backbone (e.g. Layer 2-based VPN services such as ATM and Frame Relay) that you overlook the drawbacks in maintaining the secure environment that your company applications will require. A standard VPN will not offer the same level of privacy and security as will a private dedicated backbone. At least not without extra effort on your part... and higher costs therefore in the long run.

A typical virtual private network (VPN) is a computer network that is layered on top of an underlying computer network. This is most commonly a public telecommunication infrastructure such as the internet. The private nature of a VPN means that the data travelling over the VPN is not generally visible to, or is encapsulated from, the underlying network traffic. Although it is run "layered" on top of a public pathway (the internet).... secure segregation of the two is enacted through using encrypted tunnels to ensure that data cannot be accessed without authorization.

The purpose of a VPN is to enable remote locations and/or individual users (e.g. telecommute staff) to access a company's network with some expectation of secure activity. An additional intent is to avoid the perceived high cost of owned or leased lines (dedicated circuits) that can only be used by one business. So, the goal of a VPN is to provide the organization with the same, secure capabilities, as a dedicated network. But at a much lower cost.

However that presumption is misleading. A traditional VPN network is not as secure as you likely expect and need. After all... it is still tied to a public infrastructure. A talented and persistent intruder can still defeat most encryption safeguards. Plus, a glitch in the hardware or software leaves your information open to public eyes. The appearance of failsafe privacy and security is really just that.... an appearance.

As for cost.... the price tag of the extra hardware and software to enable encrypted communication over your entire network is not cheap. Even though it may appear so compared to other options you may be considering. There's much more to the cost than set-up, installation, and encryption software. Don't overlook the maintenance, oversight, and trouble shooting of those safeguards. Particularly since you are responsible for all of that.... forever.... just to try and save a few pennies.

This is where MPLS comes in.

The architecture and protocols of MPLS (Multi-Protocol Label Switching) are predicated on the absolute privacy and security enabled via a dedicated network infrastructure. Put simply..... the entire network is completely separate and unto itself. You own it, share it with no one, and there is no connectivity of any kind with a public infrastructure. Now that is security.

To further drive home the main point of this entire article in simple terms..... with private lines or MPLS solutions, there is no path from the public into those network facilities. With VPN over the internet, the path is there and it's your responsibility to provide your own security. Think of the difference between a brick wall, and a brick wall with a door. VPN over the internet is the wall with a door, and you have to manage the lock and keys.

Once your MPLS core is configured and operating..... you're done. In fact it's unlikely you would even have much involvement with that. Your provider will do it all for you. Since it's a dedicated circuit network you are not responsible for the maintenance, oversight, and troubleshooting you would be with a VPN. In short.... it's hands off for you. No recurring costs except the monthly "leasing" fee for the lines comprising your network.

Before you play the cost card..... look deeper. The price of all dedicated circuits has been dropping dramatically for the last few years. Whether it's copper or fiber based.... the sticker shock days of old for dedicated T1 lines, DS3 Bandwidth, or SONET circuits (e.g. OCx) is long past. In fact.... probably the best deal for you today is pursuing MPLS over an Ethernet backbone. You'll get the best of both security and cost savings.

For quality Dedicated Bandwidth service, protect yourself and your investment by comparing amongst 30 first and top tier carriers where you have a Low Price Guarantee. For more information about Dedicated Bandwidth and finding your best deals and options, please visit Business Ethernet

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Monday, August 02, 2010

Guy Yasika ..... The Internet Highway

This weeks entry will be short and sweet. Michael has asked me to filling in while he takes a break and focuses his attention on other areas of his life. Wishing you the best Michael, you are in our prayers.

My background starts as a Z-80 programmer, trained in CICS COBOL, Moved in recruiting and sales. Want to know more feel free to check out my LinkedIn profile.

My view on this Internet is much like the US Highway system. Now that the road is laid what is going to get built along that road. When Route 66 was the main road connecting cities you had all types of services that popped up to service that market. Then the super highways came and the old routes struggled for survival. Those business either changed or went away. The new highways brought new opportunities and new services and handled more traffic then ever.

That is the perceptive I come from. The fiber is being laid or has been laid. Big pipes are here what does that mean for your business. How do you benefit for those pipes.

Hopefully we can explore these thoughts together. Thanks Michael for the opportunity and wishing you a speedy return.

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Comparing Business Ethernet Service Providers [Fast Ethernet, Gigabit Ethernet] ....Cost And MUCH More

It seems the buzz in today's IT world is all about business ethernet....Fast Ethernet and Gigabit Ethernet in particular.

With that in mind....if your business is looking to:

* ....move into a building with existing carrier facilities.

* ....substantially upgrade your current broadband connections.

* ....establish a direct relationship with a provider without the local Bell in the equation.

* ....find a carrier who provides QoS (Quality of Service) guarantees. Since the carrier you select is in complete control of your connection, it is much easier for them to provide QoS.

* ....gather information that will be helpful in the planning stages of broadband deployment for a new real-estate development.

.....than we have an amazing resource for you.

Compare Ethernet Service Providers

The free resource web site, powered by next generation GeoQuote software and Google maps, enables the general public to search for lit buildings where carriers have a physical presence. The results are displayed on a dynamically generated map for easy viewing. There's also a ton of material explaining the background and application of ethernet technology for those who need it.

You can also use this related free resource.... Business Ethernet Solutions

Ethernet will be in five years what T1s are now - the standard for commercial broadband. Ethernet allows customers to connect DIRECTLY to the carrier's network at speed of 10 mbps to 10 gbps for under $20 per meg. That's a huge savings over existing get more for your buck.

The problem with ethernet is it's availability. Never before have carriers ever disclosed where they have their expensive fiber that makes ethernet possible. These carriers have now entrusted this highly valuable information to us for use with the above resource tool.

Combining the database of "lit buildings" we've received from XO, Level3, MegaPath, Telnes, Time Warner Telecom, Nuvox, One Communications, Cavalier (to name just a few) and Google maps, we created a visual research tool that will foster interest in ethernet service..... as well as assist companies looking to relocate find office space close to an ethernet service provider.

Why is Ethernet the future?

Ethernet is, quite simply, plugging your network directly into a telecom provider's network. When you bypass the local phone company you cut out an expensive transport step. Having direct access to customers is a carrier's goal as it allows them to control the user's experience from end to end while reducing cost. These savings are passed on to you.

"The market for managed Ethernet services is expected to grow by 30 per cent a year until 2010, when it will top $25 billion (£12.3bn) worldwide." Infonetics Research - July 2007

"Over time, Ethernet will overwhelm SONET in the MAN/WAN market. Ethernet is cheaper, has better economies of scale and allows for simpler, more unified networks. Ethernet is at the gates, and it's coming in." Greg Collins - July 2007 Business Communications Review Magazine

So if you're looking for ethernet service of any owe it to yourself to save time, effort, money, and headaches by using this free resource:

Business Ethernet Support

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Ethernet is all about location

Getting Ethernet services for your business is all about location. If your business is located in a major metro area, or these days increasingly, even in a "semi metro" area, chances are very good that you can get Ethernet there. Ethernet is a much more cost effective option for bandwidth than going with bonded T1 lines. For example, in most areas, when you start to get into the price range of a 3xT1 or 4xT1, you are usually within spitting distance of the cost of a 10 MB Ethernet circuit.

Many people think that Ethernet means fiber, which is not the case. Ethernet can be deployed over copper as well. Is fiber "faster"? No, which is another common misconception. If Ethernet can be deployed for a location, you will have the same throughput on copper as you do on fiber, and the carrier providing it will provide the same SLA for the circuit. The kicker is that if you need more than 15-20 MB, then copper is not going to cut it for you and fiber is going to be required.

One of the unfortunate things for consumers today is that "ethernet" is simply an industry term that has been almost over-used in the same way that the term "broadband" has almost been over-used. The term "broadband" has been leeched onto by the residential providers as being the "same" as the crappy service they provide for residential customers, whereas "the same" is directly opposite of the truth. In some cases, the term "ethernet" is suffering from the same affliction, where the residential DSL and cable providers are saying they provide Ethernet that is the 'same" as the telecom carriers. Buyer beware, because getting Ethernet from a residential provider is going to get you residential service, which is a SHARED circuit with NO guaranteed bandwidth availability. If they tell you differently, make sure that DEDICATED and GUARANTEED AVAILABILITY 24x7 AT THE QUOTED BANDWIDTH is part and parcel of the contract, with a hefty penalty clause when you find that they really cannot deliver.

What about "business class Ethernet" from the residential providers? Let me just say that while you can put lipstick on a pig..... you know the rest....

Ethernet from a quality carrier gives you exactly that -- quality. You get the same SLA (Service Level Agreement) that you would with a T1 from a quality carrier; ie, 99.99% guaranteed uptime, a DEDICATED circuit, and bandwidth availability guarantee 24x7. If Ethernet is available in your area and you need more than about 5 MB and less than 15-20 MB of bandwidth, you owe it to yourself to check into it because Ethernet is going to be much more cost effective than the same bandwith via bonded T1 or ractional DS3.

If you need it for your business, you can get free quotes for ethernet providers in your location here ....

Business Ethernet