Friday, October 24, 2008

Business VoIP .... Good Or Bad??

Here's an exchange with a business considering VoIP ......

Quote: "What should I like about VoIP"

Answer: VoIP is still a cutting edge technology that still requires some maturing, however in saying that it has come a long way. Its benefits now far out way the risks, and with a correctly deployed and proper architectural network (e.g. T1 or DS3 Bandwidth ), VoIP can be a positive service to a growing business especially when it helps them to expand without increasing operating costs.

Quote: "is IP a best effort delivery technology and is QoS inherent"

Answer: I would like to think that VoIP has emerged out of the "Best Efforts" category now, and has advanced to a best delivered technology category, again VoIP still has to mature more, but when properly delivered and where QoS is implemented End-to-End both internally and externally it can be a great bonus to home and business users alike.

Quote: "Mostly it is acceptable, but more often than not landline quality is less"

Answer: Again this is dependent on how you design the network and deploy it, in some live deployments VoIP has proven to be more successful and more functional and a standard POTS service and csn even extend beyond that of an ISDN service, but this is still heavily reliant on the properly designed deployment.

Currently, I've a collegue working with the Cisco UC500 series Telephony kit. And I must say Cisco has not only produced a fine kit, but they have also made VoIP for businesses more accessible and cost effective.

When good equipment, deployment designs and cost savings are measured up against the advanced features one can gain from a VoIP deployment, the realization of the technology can be seen to is full measure.

However in saying all of the above, it still makes good practical sense to provide some redundancies to any VoIP deployment, such as a fail over PSTN or ISDN on-ramp 2 service, purely for when service go down, quick fail over can be achieved, in this case scenario you are ensuring that the deployed services are still able to push out the advanced features of VoIP but also retain some form of security to that party.

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