Wednesday, August 06, 2008

Just What Is Hosted PBX???

Confusion rains when you don't understand the definition of terms. "Hosted IP Centrex", "IP Centrex", "Hosted PBX", "Hosted IP PBX" .... just what is what?

Which of them are identical???

#1 isn't a sum of #2 and #3 or #4 .... right?

Just keep this in mind .... every provider names their product whatever they want. There are no name police.

Generically, I would say that 1, 3 and 4 are likely the same things. But one company's "hosted IP-PBX" will be different from another company's "hosted IP-PBX." The key word is "hosted." "Hosted" means that the processor is in the provider's network -- not hosted means that the processor is in a device on the customer's premise.

How does one choose between 1, 3 and 4? Well, you don't do it by the name. You do it by capabilities, service and support, expected dependability, and cost.

There .... hopefully that will clear things up.

If you need more help than that ... you can get no cost assistance finding the best fit VoIP solution for your business needs here: Business VoIP


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