Tuesday, June 21, 2016

An Explanation Of Your Options For A Multi-Site Network Solution

Multi-site deals come in many flavors. Think for a moment about going into a bakery to buy cupcakes. You can buy pre-made cupcakes, or you can buy the ingredients and make a more custom cupcake. First, we will explore the cupcakes made and sitting on the shelf ready to buy.

To take advantage of free assistance for engineering and design of a multi-site netowk solution...including comparison of available providers with rate quotes....simply ask at the link below.

Free Multi-Site Network Solution Assistance

Off-the-shelf Multi-Site Solutions

Aggregators are a quick and easy way to put together a multi-site solution. There are several different flavors available.

Extended WAN/ NNI

The network is going to be interconnected either through a direct Ethernet connection or an NNI handoff. Comcast Business is a fantastic solution for this. They can put you on fiber and through an EWAN solution, they can connect you to any other Comcast customer in the country and other places where they have friends like Spectrum, TWC, and others. Typically the rule of thumb when looking at these types of opportunities, is you need to go with a carrier to own the paper where the most number of sites are located. Same things apply to spectrum and some of our CLEC carriers like Integra, Windstream, and TelePacific.

MPLS with International Access

Expereo and Masergy are your go to here. Masergy can purchase retail any circuit from almost any international company out there. Expereo has over 2,000 international bandwidth providers. Note that Expereo is internet access only, so if you need MPLS, it has to be Masergy.

Domestic MPLS with Massive Access

When you walk into a retail opportunity, and they have locations just about everywhere, think of these carriers: Earthlink is awesome for restaurants and retail since they do MPLS and also point-of-sale systems with PCI compliance and insurance. MegaPath, AireSpring, Windstream, Level 3, and Global Capacity are others to consider. Global Capacity has a tremendous amount of DSL access if you don’t need to go super high bandwidth.

Resold Access (Internet Only)

If you don’t need networking, just internet connection at a lot of locations, then consider the following carriers. Netwolves will determine who has last mile access and negotiate in the wholesale market and buy it. They aggregate that into one bill, manage the circuit, and take care of the problems. Earthlink, MegaPath, and Global Capacity are also good choices for this need.

Building Your Solution: Ingredients

Bandwidth diversity is key for multi-site opportunities. Know your buckets.

Cable Access

Know who the cable access providers are and where they offer service. Comcast Business
Spectrum Business
Time Warner Cable Business Class
Optimum
SuddenLink
Bright House
WOW Business

Fiber Access

Know who the fiber access providers are and where they offer service.

Level 3 Communications
CenturyLink
AT&T
Frontier Communications
Lightower Fiber Networks
Cogent

Wireless Access

Where you cannot get cable, fiber or others, you can go wireless. Know who the wireless access providers are and where they offer service.

Exede Internet
Accel Networks
AT&T
T-Mobile
Verizon

Entry Level Multi-Site Internet

Sometimes the customer is looking for basic internet service at multiple locations and wants everything on a single bill. You can source, through the retail channel, different cable providers and bring them onto one bill. Provide your location to your Telarus partner support manager and they can run those locations through our bulk GeoQuote tool to identify which cable providers are best. Going through retail gets you SPIFs and other extra support and those circuits are not going to be marked up.

Aggregators always mark up circuits so they can include their support and billing costs. So, in many cases, you can save your customer money by going retail. Going retail will obviously create the problem of multiple bills. Advantix is a TEM company (telecom expense management) that will put all those onto one bill. The customer will still sign contracts with the cable companies, but they will put Advantx as their billing contact. The customer will still maintain the liability to pay the supplier in the event that there is no payment. Advantix should be contacted about price since they do charge per location.

Entry Level Multi-Site Internet with Break/Fix

What happens if one of the Comcast circuits goes down? Well, you can bring in an aggregation specialist that is also an MSP. MSPs are experts in break/fix and traditionally have NOCs (network operations center). Their only job is to respond to emergencies. Comm-Core is a group out of Ohio that can do break/fix and also aggregate bills into one bill. This can be your solution for one throat to choke.

Multi-Site Redundant Internet with Break/Fix

For bulletproof internet, you need redundant internet service at multiple locations, everything on a single bill, and break/fix all included in the price. Secondary internet connections have to be from a different bucket. Exede is perfect with their disaster recovery program that has their wireless internet idling on standby in case the cable or fiber goes down. Comm-Core provides the auto-failover router to make sure you have internet running continuously even if the primary solution goes down. The biggest expense to a business is probably the workforce in most cases. The math will be easy in justifying this connectivity insurance, so your workforce isn't forced to pause all work.

You can get a visual of how Multi-Site Reduntant Internet With Break/Fix works with the following infographic...

INFOGRAPHIC

If any solution surpass $30,000/month, then your go-to will be Unitas Global. They are the biggest MSP you have ever met. Super large accounts run well through Unitas Global since they can do everything COmm-Core can and also layer in additional services reserved for enterprise-level customers.

Monitoring These Solutions

With all of these solutions, you need to keep things transparent and be able to see what is going on at any moment. You can also ask that a network performance monitoring solution be included with your MPLS network at the link sited at the top of this article. Your options for this include....

VXPulse

Cost: $10/IP address/month

Circuit Monitoring
Bandwidth utilization
Customized alerting
MOS scores (VoIP)
Router performance
WAN performance

VXSuite Network Assessments

Cost: $1,000-$2,000 (one time)

VXPulse devices are sent and turned to ‘active’ mode, seeing how much the network can handle
Complete reports to the client, white labeled as the agent
Bigger networks cost more to access ($100/hour-your cost)

VXSupportLine

Cost: Free

VoIP self-assessments and diagnostics
No hardware required
Turns PC into a test caller
Tests to participating hosted carriers

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