Wednesday, February 09, 2011

Product overview: ConnectFirst Hosted Call Center Infrastructure - Baltimore customer service | Examiner.com

Product overview: ConnectFirst Hosted Call Center Infrastructure - Baltimore customer service | Examiner.com

An article reviewing ConnectFirst's hosted call center platform was just published online on Examiner.com. The article was written by Michael Barbagallo, a 20 year contact center industry veteran who is a freelance industry analyst and consultant focusing on contact centers and unified communications in contact centers.

Droves of contact centers are moving away from owning and managing expensive equipment (pbx, acd, dialer, etc.) to hosted call center platforms. Hosted solutions are more versatile, flexible, scalable and have built-in disaster recovery benefits.

ConnectFirst is the premier provider of hosted contact center solutions. I invite you to read Michael's review of the ConnectFirst platform at http://exm.nr/fD11T9.

Please leave comments and share the article with your friends and associates.


Best regards,

Darren Prine
Connect First Inc.
E: dprine@connectfirst.com
www.connectfirst.com


1 Comments:

Blogger ileana said...

Oh' that's great! I am sure with that good news many will get interested with it. I believe that treating the customer so politely makes them so comfortable with your services. Thanks for sharing. call center dialer

5:02 AM  

Post a Comment

Links to this post:

Create a Link

<< Home