Tuesday, January 04, 2011

Top 5 Reasons Contact Centers Are Moving to SaaS (cloud based) Call Center Platforms

I just published my latest article online entitled "Top 5 Reasons Contact Centers Are Moving to SaaS (cloud based) Call Center Platforms". Call centers around the globe are rapidly moving away from owning expensive equipment to utilizing hosted platform providers. Why is this? The article reviews the top 5 reasons. I hope you will check out the article and post your feedback/comments.

The article can be viewed at:
http://www.managedserviceproviders.biz/2011/01/top-5-reasons-contact-centers-are-moving-to-saas-cloud-based-call-center-platforms/


All the best,

Darren Prine
Contributing Writer
www.managedserviceproviders.biz
callcenterhero@gmail.com

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