Wednesday, June 24, 2009

Shopping For A Video Conferencing System ..... Where To Start

A big question that you need to answer is what kind of a system are you looking for. Top quality systems include PolyCom and Tandberg, systems with dedicated conference rooms and protocols that communicate with other systems that are similar. If you are trying to connect a few offices, having a system like this is each office will give you the best quality level.

These systems usually require a large initial investment, and then an IT dept, or person at least for ongoing maintenance and upgrades. Also, you need to make sure that your location has a room for this, and the infrastructure is there to support it.

Another option is a hosted solution. There is very little initial investment here, but usually a monthly subscription cost to the service. The market leaders in this area are WebEx, Microsoft, Adobe, and GoToMeeting. Don't rule out other smaller options that can be easier to use, and more cost effective though. Usually you get better training and support from the smaller companies as well. Another provider with a great reputation that I always recommend is AccuConference. They are very cost effective, have feature rich packages, and outstanding customer support.

You can learn more about them here: AccuConference

A good impartial list of things to look for in a hosted provider was made on OfficeArrow by Libby Huffman. This is a great resource for video and webconference information because it touches on key points people often overlook.

Tips For Choosing A Conferencing Service Provider

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