Wednesday, February 11, 2009

FreedomFire Communications.....Real Choices For Voice, Data, And Internet Services

At first glance, choosing a telecommunications service may seem like an afterthought to businesses and consumers alike. Typically, this decision is made by simply using the same service of the previous office or home occupants. Does it make sense to risk all channels of communication on what worked for a previous home or office? Michael Lemm and FreedomFire Communications are matching customers with ideal telecommunications packages, all for free!

Personal History

Michael Lemm proudly served in the United States Navy prior to starting his company. His military experience and being able to travel the world exposed him to the global demand for Telecom and IT technology services. This also afforded him the opportunity of professional networking amongst individuals and businesses around the world. One particular relationship led to mutually exploring opportunities for putting the experience and knowledge gained to good use. This resulted in a friendship and partnership that's covered 10 years and is still going strong.

Company History

In 1998, while still on active duty, Michael started FreedomFire Communications. Due to the demands of the military, he was only able to work on his business part-time. The first few years, he described, were a “learning and gradual growth experience.” But today, they are doing business all around the world. For example FreedomFire Communications has done business throughout the United States from coast to coast, Australia, Hong Kong, and even Africa.

Services They Provide

FreedomFire Communications offers diversity, variety, and cost efficiency for voice, data, and internet services.

* From choices of "Best Rate" phone service, cellular phones, calling cards, high speed internet, bundled phone/internet/TV, international (GSM) mobile phones, and SIM cards. Re-direct toll free 800 service, web hosting, website development, audio/video conferencing, broadband phone (VoIP phone), video-surveillance security systems, satellite TV, and computer hardware/software. See FreedomFire Communications

* Business VoIP, IP PBX, and complete dedicated voice/data network support for - T1, bonded T1, fractional/full DS3, OC3, OC12, OC48, OC192, MPLS, GigE, Ethernet from 5mb to multi-GB, point-to-point, and MUCH more. See DS3 Bandwidth

In other words, through their affiliation as agents for about 30 top tier and first tier telecom carriers (voice/data networks), plus their affiliation with over 3000 VAR partners, and their association with 100s of specialty Telecom and IT providers, FreedomFire can offer the customer virtually anything in terms of circuits, products, solutions, hardware and software relating to telecom. There is no other Master Agency on the planet with such diverse offerings. Additionally, they offer a $500 Low Price Guarantee on any of the voice/data circuits (sic T1, DS3, OCx) from any of the carriers they represent.

Bottom line, they can provide telecommunications circuits for anyone, anwhere on the planet.

Their Customers

Everyone, residential and business, is a potential customer for FreedomFire Communications. Michael has worked with consumers, small businesses and large businesses. Residential and small businesses are more likely to benefit from the product/service portfolio on FreedomFire Communications. While medium to large businesses are more likely to benefit from the voice/data network solutions offered through DS3 Bandwidth.

For the business customer, they do not "sell" but offer education and consulting at no charge. They take the time to understand what the business customer wants to accomplish and what problems they are trying to solve in terms of their telecom requirements. Then they EDUCATE the customer via their many years of telecom experience to suggest and recommend products and services that will meet those needs, both today and as the business grows.

Since they represent almost 30 first tier and top tier carriers for telecom, they are totally unbiased in their recommendations and focus on the most cost-effective solution for the customer.

Why is FreedomFire Communications Successful?

Their business success primarily stems from being based on offering choices. In contrast to their competitors who often present just one option, most every service/product type they offer lists a number of potential vendors to choose from for the best match. They also offer a wide variety of products/services tailored to the needs of their customers. For example our cell phone section shows all types (including smart phones), all plans (including family plans), all providers, and even accessories and ringtones.

In addition, they employ cutting edge technology to show comparisons of providers, rates/plans, etc. by specific location on our websites. "Best rate calculators" are available for most every product/service (see landline phone or VoIP phones on as examples). The real time quote capability available thru OC3 Bandwidth is patented too. No other competitor does real time bandwidth quotes.

Through their global networking connections, FreedomFire Communications is able to stay intimately in tune with vendor deals and specials that others do not know about. Their vendor relationships provide this inside knowledge and ability to offer savings others cannot. Often, as in the case of voice/data networks, this means the inside sales staff of the provider themselves. These central relationships ensure they stay abreast of what is new in the Telecom industry and what is most in demand by their potential market. This enables them the opportunity of constant innovation by adding or deleting products/services as the industry advances.

Most importantly, is customer service. For network solutions (e.g. bonded T1, MPLS) they do not stop when the ink is dry but stay on top of it throughout the life of the contract. Based on the volume of business with their carriers, they have a direct line into senior management. Allowing them to make things happen for the customer and ensure things do not fall through the cracks. They keep in contact with their customers to monitor how things are going, to be around when their business is growing, and to keep them updated as they are nearing contract expiration. It’s all about customer service.

Customers Should Know...

Essentially, Michael Lemm operates as a Master Agent with associations and relationships with a number of providers/vendors in the Telecommunication industry. This allows him to function in an unbiased manner and always search for, find, and offer what best suits the client, not what makes him the most commission. This approach creates trust and credibility with customer and provider/vendor alike.

They put themselves in the position of being a partner with the customer so that the most cost-effective options can be suggested, quoted, and even explain why something is most cost effective. Most customers appreciate this perspective instead of just trying to be sold to.

They don’t just “sell” products and services, but feel very strongly about “giving.” So they also publish two blogs sharing resources, tips, insights and news they feel their customers could benefit from. One focused on the Broadband Nation – and the other on Small Business Resources .

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